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JoAcademy partners With Truecaller to deliver trusted, contextual communication experience for the student ecosystem in Jordan
JoAcademy partners With Truecaller to deliver trusted, contextual communication experience for the student ecosystem in Jordan

Zawya

time4 days ago

  • Business
  • Zawya

JoAcademy partners With Truecaller to deliver trusted, contextual communication experience for the student ecosystem in Jordan

JoAcademy is enhancing student engagement across Jordan with Truecaller's CX solution, delivering verified, trusted, and Arabic-contextualized digital learning experiences. AMMAN, Jordan --(BUSINESS WIRE)-- JoAcademy, Jordan's leading e-learning platform, has joined hands with Truecaller, the leading global communications platform to enhance how it connects with its student community. The collaboration focuses on strengthening trust and clarity in customer communication by integrating Truecaller Customer Experience Solution. In a digital learning environment, seamless and credible communication is essential. JoAcademy is now using Truecaller Customer Experience Solution to ensure that students, parents, and users instantly recognize when the call is coming from the official JoAcademy team. With the business name displayed in Arabic and verified branding, confusion and hesitation around unknown numbers are eliminated. Beyond verification, JoAcademy has enabled the Call Reason capability with localisation in Arabic, allowing the team to communicate the purpose of the call upfront. Whether it's a course recommendation, a payment reminder, or a quick check-in from support, users now know exactly why they're being contacted, bringing clarity and reducing friction. In addition, JoAcademy is using other capabilities from the Truecaller Customer Experience suite to enhance its communication further. With Video Caller ID, each call is visually branded, making interactions more engaging and instantly recognizable. The Call Me Back capability empowers students to respond at their convenience in case they miss a call and suggest the time slot they want to get a call back. Additionally, the User Feedback capability allows JoAcademy to gather real-time input from users, helping the team continuously refine and improve the overall service experience. Commenting on the partnership, Alaa Jarrar, CEO at Jo Academy, said: "At JoAcademy, students are at the heart of everything we do. Trust and clarity in communication are essential pillars of a successful learning experience. Our partnership with Truecaller for Business reflects this commitment, allowing us to connect with students and parents in a more effective and transparent way. This step aligns with our vision for the future of digital education in Jordan, where every interaction is an opportunity to build stronger, more trusted relationships within our learning community." Priyam Bose, Global Head of GTM and Developer Products at Truecaller, added: "JoAcademy represents a new wave of digital-first education brands in Jordan, reimagining the student communication experience. By combining Business identity, localised context, and customer experience capabilities such as video caller ID and call me back, they're turning everyday conversations into opportunities that empower richer, more engaging communication. This association reflects a deep commitment to student experience and brand integrity. We're proud to support their mission to help set a new standard for student-first engagement in the region." Truecaller Customer Experience Solution is used by over 2,500+ businesses globally across industries to bring trust, identity, and efficiency to business communication. With this partnership, JoAcademy joins a growing network of organizations putting customer experience and verified engagement at the center of their communication strategy.

JoAcademy Partners With Truecaller to Deliver Trusted, Contextual Communication Experience for the Student Ecosystem in Jordan
JoAcademy Partners With Truecaller to Deliver Trusted, Contextual Communication Experience for the Student Ecosystem in Jordan

Associated Press

time5 days ago

  • Business
  • Associated Press

JoAcademy Partners With Truecaller to Deliver Trusted, Contextual Communication Experience for the Student Ecosystem in Jordan

AMMAN, Jordan--(BUSINESS WIRE)--Jul 13, 2025-- JoAcademy, Jordan's leading e-learning platform, has joined hands with Truecaller, the leading global communications platform to enhance how it connects with its student community. The collaboration focuses on strengthening trust and clarity in customer communication by integrating Truecaller Customer Experience Solution. In a digital learning environment, seamless and credible communication is essential. JoAcademy is now using Truecaller Customer Experience Solution to ensure that students, parents, and users instantly recognize when the call is coming from the official JoAcademy team. With the business name displayed in Arabic and verified branding, confusion and hesitation around unknown numbers are eliminated. Beyond verification, JoAcademy has enabled the Call Reason capability with localisation in Arabic, allowing the team to communicate the purpose of the call upfront. Whether it's a course recommendation, a payment reminder, or a quick check-in from support, users now know exactly why they're being contacted, bringing clarity and reducing friction. In addition, JoAcademy is using other capabilities from the Truecaller Customer Experience suite to enhance its communication further. With Video Caller ID, each call is visually branded, making interactions more engaging and instantly recognizable. The Call Me Back capability empowers students to respond at their convenience in case they miss a call and suggest the time slot they want to get a call back. Additionally, the User Feedback capability allows JoAcademy to gather real-time input from users, helping the team continuously refine and improve the overall service experience. Truecaller Customer Experience Solution is used by over 2,500+ businesses globally across industries to bring trust, identity, and efficiency to business communication. With this partnership, JoAcademy joins a growing network of organizations putting customer experience and verified engagement at the center of their communication strategy. View source version on [email protected] KEYWORD: JORDAN INDIA MIDDLE EAST ASIA PACIFIC INDUSTRY KEYWORD: MOBILE/WIRELESS TECHNOLOGY TELECOMMUNICATIONS SOFTWARE NETWORKS INTERNET OTHER EDUCATION TRAINING VOIP EDUCATION SOURCE: Truecaller Copyright Business Wire 2025. PUB: 07/13/2025 05:00 AM/DISC: 07/13/2025 05:00 AM

IFRS Foundation introduces e-learning modules for ISSB standards
IFRS Foundation introduces e-learning modules for ISSB standards

Yahoo

time16-06-2025

  • Business
  • Yahoo

IFRS Foundation introduces e-learning modules for ISSB standards

The IFRS Foundation has unveiled new e-learning modules to aid organisations in comprehending the standards set by the International Sustainability Standards Board (ISSB). The modules address essential subjects, including the IFRS S1 General Requirements for Disclosure of Sustainability-related Financial Information and IFRS S2 Climate-related Disclosures. Comprising four self-directed modules, the content features a blend of written and visual materials alongside interactive knowledge assessments. The modules include Introduction to the IFRS Sustainability Disclosure Standards; Introduction to IFRS S1 General Sustainability-related Disclosures; Introduction to IFRS S2 Climate-related Disclosures, and Integrated sustainability disclosures and organisational considerations. These modules concentrate on various elements of sustainability disclosures and organisational considerations. Upon completing each module, users can opt for a short multiple-choice assessment to earn a certificate of completion. Access to the e-learning modules is complimentary for individuals with an account. They act as an introductory resource for organisations preparing for sustainability-related disclosures and other stakeholders keen on ISSB Standards. The foundation said that the launch of these modules is part of its initiative to facilitate the global adoption and implementation of ISSB Standards. This initiative addresses the growing market demand for practical resources in sustainability reporting. ISSB vice-chair Sue Lloyd said: 'The ISSB is committed to supporting companies as they implement our Standards. We understand the need for accessible, practical resources to help preparers understand and apply IFRS S1 and IFRS S2. 'This e-learning course, along with our library of educational materials, will help equip individuals with the knowledge they need to understand our Standards and implement them effectively with the aim of providing decision-useful globally comparable sustainability-related information for investors.' "IFRS Foundation introduces e-learning modules for ISSB standards" was originally created and published by The Accountant, a GlobalData owned brand. The information on this site has been included in good faith for general informational purposes only. It is not intended to amount to advice on which you should rely, and we give no representation, warranty or guarantee, whether express or implied as to its accuracy or completeness. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Madrasa, TikTok to launch STEM Feed in UAE showcasing largest Arabic educational library
Madrasa, TikTok to launch STEM Feed in UAE showcasing largest Arabic educational library

Zawya

time15-05-2025

  • Business
  • Zawya

Madrasa, TikTok to launch STEM Feed in UAE showcasing largest Arabic educational library

DUBAI - Madrasa e-learning platform, part of the Mohammed bin Rashid Al Maktoum Global Initiatives (MBRGI), has partnered with TikTok as the latter launched its globally successful STEM Feed in the UAE. This partnership brings the largest free Arabic language educational library to the platform, marking a key milestone in both organisations' shared commitment to enhancing learning opportunities, promoting innovation, and enriching communities across the region. The announcement was made during the signing of a cooperation agreement attended by Saeed Al Eter, Assistant Secretary-General at MBRGI; Dr. Waleed Al Ali, General Coordinator of the online platform; and Kinda Ibrahim, Regional General Manager of Operations for TikTok Middle East, Türkiye, Africa, Pakistan, and South Asia. The partnership aims to deliver high-quality, verified content focused on science, technology, engineering, and mathematics to millions of Arab youth through innovative formats that resonate with today's learners. Dr. Al Ali said MBRGI continues to expand its strategic partnerships and initiatives to spread education and knowledge, reflecting the vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President, Prime Minister and Ruler of Dubai, which emphasises education as fundamental to building a new Arab generation capable of positive societal change. MBRGI is also keen to implement the directives by His Highness Sheikh Mohammed bin Rashid for the development of a world-class educational environment that empowers Arab students with modern knowledge and skills, fostering their creativity and contribution to a knowledge-based future. 'Launching the largest free Arabic educational video library on TikTok marks a new phase for Madrasa in advancing self-learning and providing Arab students with essential knowledge. This initiative offers accessible, high-quality content through an innovative approach that blends structured learning with engaging presentation, leveraging the reach and appeal of social media and educational videos.' Dr. Al Ali noted that this launch significantly contributes to Madrasa's success since 2018, highlighting its impressive video views, growing subscriber base, and regional and international recognition for its influential role in promoting self-learning and strengthening the Arabic language among younger generations. Kinda Ibrahim said, 'Launching the STEM Feed in the UAE furthers our mission to empower the next generation of innovators. With nearly 10 million STEM-related videos shared globally on TikTok over the past three years, it's clear there's a strong appetite for educational content.' This partnership expands Madrasa's mission to transform Arabic into a language of modern science and learning. Since its launch in 2018, the platform has offered more than 7,000 interactive lessons across STEM subjects and Arabic language studies, earning international accolades from organisations like UNESCO and United Nations Economic and Social Commission for Western Asia (ESCWA). The STEM Feed is now available to all users, with users aged 18 and above able to activate it by going to their app settings, selecting Content Preferences, and turning on the STEM Feed. The feed will feature leading STEM creators such as @Da7ee7, @annanscience, @anastalks, @hussienelkazaz, @guinessandmathguy, @moqasem and @lklogic as well as content from partners like Majarra, a trusted provider of high-quality Arabic content. To maintain the quality and integrity of the STEM Feed, all content will be carefully reviewed by TikTok's internal teams in collaboration with Common Sense Networks and Poynter. These partnerships ensure that every piece of STEM content is thoroughly vetted for both appropriateness and accuracy. Common Sense Networks will evaluate the educational value of the content, while Poynter will verify the reliability of the information presented. Any content that does not meet these standards will not be featured.

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