Latest news with #eClerx
Yahoo
19-06-2025
- Business
- Yahoo
eClerx Named a Major Contender in Everest Group's Marketing Services PEAK Matrix® 2025
NEW YORK, June 19, 2025--(BUSINESS WIRE)--eClerx Services Ltd ( a leading productized services company, today announced that it has been named a Major Contender in Everest Group's Marketing Services PEAK Matrix® Assessment 2025. Everest Group's PEAK Matrix® evaluates leading marketing service providers by analyzing their strengths, limitations, and market position. It assesses vision, capabilities, talent, and cost—serving as a trusted resource for enterprises and a benchmarking tool for providers. "As marketers increasingly prioritize personalized and data-driven customer experiences, AI has become essential to streamline and scale operations with greater speed and precision. Agentic AI further enables autonomous, context-aware decisions across campaigns and content. As a result, enterprises increasingly seek AI-first partners, with end-to-end marketing services capabilities, positioning providers with embedded intelligence to drive the next wave of marketing efficiency and customer impact," says Nisha Krishan, Vice President, Everest Group. She goes on to say, "eClerx is recognized as a Major Contender in Everest Group's Marketing Services PEAK Matrix® Assessment 2025, underpinned by its proprietary solutions, strategic partnerships, and emphasis on operational excellence. It offers strong AI-driven capabilities to support campaign planning, real-time insights, and content compliance, contributing to efficient marketing operations and improved customer journey management. Buyers recognize eClerx for its transparency, flexibility, and proactive relationship management across complex marketing transformation programs." The report highlighted several of eClerx's key strengths, including: End-to-end marketing expertise: eClerx offers a wide range of marketing services spanning strategy and consulting, marketing operations, analytics, and technology. Proprietary solutions built for performance: eClerx's purpose-built products (Market360, FLUiiD4®, Roboworx, and Merchandiser+) amplify content output, unlock deep competitor insights, and streamline workflows across the marketing lifecycle. GenAI360 for supercharged marketing: eClerx's award-winning GenAI suite accelerates campaign planning, creative production, and performance optimization, bringing intelligence to every stage of the marketing funnel. Ecosystem of top-tier partners: eClerx integrates seamlessly with the many of the world's leading platforms, including Adobe, Salesforce, Braze, CleverTap, and more, to future-proof client ecosystems. "This recognition truly reinforces our commitment at eClerx to push the boundaries of what marketing services can achieve," says Manish Sharma, Chief Revenue Officer, eClerx. "We believe that the future of marketing lies at the intersection of data, technology, and creativity. By harnessing these elements, we enable our clients across diverse industries not just to reach their audience, but also to engage them in ways that drive real, measurable impact. This accolade motivates us to keep innovating and delivering solutions that accelerate growth and transform brands globally." About eClerx eClerx provides business process management, automation, and analytics services to a number of Fortune 2000 enterprises, including some of the world's leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is today traded on both the Bombay and National Stock Exchanges of India. The firm employs more than 19,000 people across Australia, Canada, France, Germany, India, Italy, Netherlands, Peru, Philippines, Singapore, Thailand, the UK, and the USA. Disclaimer Licensed extracts taken from Everest Group's PEAK Matrix® Reports, may be used by licensed third parties for use in their own marketing and promotional activities and collateral. Selected extracts from Everest Group's PEAK Matrix® reports do not necessarily provide the full context of our research and analysis. All research and analysis conducted by Everest Group's analysts and included in Everest Group's PEAK Matrix® reports is independent and no organization has paid a fee to be featured or to influence their ranking. To access the complete research and to learn more about our methodology, please visit Everest Group PEAK Matrix® Reports. About Everest Group Everest Group is a leading global research firm helping business leaders make confident decisions. Everest Group's PEAK Matrix® assessments provide the analysis and insights enterprises need to make critical selection decisions about global services providers, locations, and products and solutions within various market segments. Likewise, providers of these services, products, and solutions, look to the PEAK Matrix® to gauge and calibrate their offerings against others in the industry or market. Find further details and in-depth content at View source version on Contacts Media contact Prathibha DasHead - Brand & Corporate Aditya ModiHead - Influencer Relations and Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Business Wire
19-06-2025
- Business
- Business Wire
eClerx Named a Major Contender in Everest Group's Marketing Services PEAK Matrix® 2025
NEW YORK--(BUSINESS WIRE)--eClerx Services Ltd ( a leading productized services company, today announced that it has been named a Major Contender in Everest Group's Marketing Services PEAK Matrix® Assessment 2025. 'eClerx is recognized as a Major Contender in Everest Group's Marketing Services PEAK Matrix® Assessment 2025, underpinned by its proprietary solutions, strategic partnerships, and emphasis on operational excellence' Share Everest Group's PEAK Matrix® evaluates leading marketing service providers by analyzing their strengths, limitations, and market position. It assesses vision, capabilities, talent, and cost—serving as a trusted resource for enterprises and a benchmarking tool for providers. 'As marketers increasingly prioritize personalized and data-driven customer experiences, AI has become essential to streamline and scale operations with greater speed and precision. Agentic AI further enables autonomous, context-aware decisions across campaigns and content. As a result, enterprises increasingly seek AI-first partners, with end-to-end marketing services capabilities, positioning providers with embedded intelligence to drive the next wave of marketing efficiency and customer impact,' says Nisha Krishan, Vice President, Everest Group. She goes on to say, 'eClerx is recognized as a Major Contender in Everest Group's Marketing Services PEAK Matrix® Assessment 2025, underpinned by its proprietary solutions, strategic partnerships, and emphasis on operational excellence. It offers strong AI-driven capabilities to support campaign planning, real-time insights, and content compliance, contributing to efficient marketing operations and improved customer journey management. Buyers recognize eClerx for its transparency, flexibility, and proactive relationship management across complex marketing transformation programs.' The report highlighted several of eClerx's key strengths, including: End-to-end marketing expertise: eClerx offers a wide range of marketing services spanning strategy and consulting, marketing operations, analytics, and technology. Proprietary solutions built for performance: eClerx's purpose-built products (Market360, FLUiiD4®, Roboworx, and Merchandiser+) amplify content output, unlock deep competitor insights, and streamline workflows across the marketing lifecycle. GenAI360 for supercharged marketing: eClerx's award-winning GenAI suite accelerates campaign planning, creative production, and performance optimization, bringing intelligence to every stage of the marketing funnel. Ecosystem of top-tier partners: eClerx integrates seamlessly with the many of the world's leading platforms, including Adobe, Salesforce, Braze, CleverTap, and more, to future-proof client ecosystems. 'This recognition truly reinforces our commitment at eClerx to push the boundaries of what marketing services can achieve,' says Manish Sharma, Chief Revenue Officer, eClerx. 'We believe that the future of marketing lies at the intersection of data, technology, and creativity. By harnessing these elements, we enable our clients across diverse industries not just to reach their audience, but also to engage them in ways that drive real, measurable impact. This accolade motivates us to keep innovating and delivering solutions that accelerate growth and transform brands globally.' About eClerx eClerx provides business process management, automation, and analytics services to a number of Fortune 2000 enterprises, including some of the world's leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is today traded on both the Bombay and National Stock Exchanges of India. The firm employs more than 19,000 people across Australia, Canada, France, Germany, India, Italy, Netherlands, Peru, Philippines, Singapore, Thailand, the UK, and the USA. Disclaimer Licensed extracts taken from Everest Group's PEAK Matrix® Reports, may be used by licensed third parties for use in their own marketing and promotional activities and collateral. Selected extracts from Everest Group's PEAK Matrix® reports do not necessarily provide the full context of our research and analysis. All research and analysis conducted by Everest Group's analysts and included in Everest Group's PEAK Matrix® reports is independent and no organization has paid a fee to be featured or to influence their ranking. To access the complete research and to learn more about our methodology, please visit Everest Group PEAK Matrix® Reports. About Everest Group Everest Group is a leading global research firm helping business leaders make confident decisions. Everest Group's PEAK Matrix® assessments provide the analysis and insights enterprises need to make critical selection decisions about global services providers, locations, and products and solutions within various market segments. Likewise, providers of these services, products, and solutions, look to the PEAK Matrix® to gauge and calibrate their offerings against others in the industry or market. Find further details and in-depth content at
Mid East Info
09-06-2025
- Business
- Mid East Info
eClerx Expands Global Outreach with New Delivery Center in Cairo, Egypt - Middle East Business News and Information
eClerx Services Ltd ( a leading productized services provider, today announced the launch of a new delivery center in Cairo, Egypt. This strategic expansion strengthens eClerx's global operations and reinforces its commitment to driving innovation and harnessing top-tier talent in high-growth markets. The Cairo center will serve as a major expansion in technical support operations for one of eClerx's largest telecom clients. Nestled between Africa, Europe, and Asia, this center enables eClerx to serve several of its largest clients in the US and European markets, providing enhanced multilingual support. 'The opening of our Cairo delivery center marks the second new country opening for eClerx this year in line with our mission to deliver seamless, tech-enabled customer care experiences to our clients,' said Kapil Jain, CEO of eClerx. For 25 years, eClerx's deep domain expertise and innovative technology solutions have provided clients access to enhanced customer journeys, improved CSAT, and offered valuable insights that help them remain competitive in their industry. The addition of this center in Egypt will not only enable eClerx to offer these services to more clients worldwide but also allow the company to leverage the wealth of talent and expertise present locally. 'Cairo's rich talent pool, coupled with its thriving tech ecosystem and strategic geographical location, makes it an ideal region to invest in,' said Michael Hutchison, Head of Customer Operations at eClerx. 'We are excited to be in an area so robust with innovation and resilience, and we look forward to creating valuable opportunities for local talent while continuing to drive transformative outcomes for our global partners.' This new delivery center underscores eClerx's commitment to deliver excellence, foster innovation, and strengthen partnerships with both its clients and the local community.
Associated Press
09-06-2025
- Business
- Associated Press
eClerx Expands Global Outreach with New Delivery Center in Cairo, Egypt
NEW YORK--(BUSINESS WIRE)--Jun 9, 2025-- eClerx Services Ltd ( a leading productized services provider, today announced the launch of a new delivery center in Cairo, Egypt. This strategic expansion strengthens eClerx's global operations and reinforces its commitment to driving innovation and harnessing top-tier talent in high-growth markets. The Cairo center will serve as a major expansion in technical support operations for one of eClerx's largest telecom clients. Nestled between Africa, Europe, and Asia, this center enables eClerx to serve several of its largest clients in the US and European markets, providing enhanced multilingual support. 'The opening of our Cairo delivery center marks the second new country opening for eClerx this year in line with our mission to deliver seamless, tech-enabled customer care experiences to our clients,' said Kapil Jain, CEO of eClerx. For 25 years, eClerx's deep domain expertise and innovative technology solutions have provided clients access to enhanced customer journeys, improved CSAT, and offered valuable insights that help them remain competitive in their industry. The addition of this center in Egypt will not only enable eClerx to offer these services to more clients worldwide but also allow the company to leverage the wealth of talent and expertise present locally. 'Cairo's rich talent pool, coupled with its thriving tech ecosystem and strategic geographical location, makes it an ideal region to invest in,' said Michael Hutchison, Head of Customer Operations at eClerx. 'We are excited to be in an area so robust with innovation and resilience, and we look forward to creating valuable opportunities for local talent while continuing to drive transformative outcomes for our global partners.' This new delivery center underscores eClerx's commitment to deliver excellence, foster innovation, and strengthen partnerships with both its clients and the local community. For more information about eClerx's services and global delivery centers, please visit About eClerx eClerx provides business process management, automation, and analytics services to a number of Fortune 2000 enterprises, including some of the world's leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is today traded on both the Bombay and National Stock Exchanges of India. The firm employs more than 19,000 people across Australia, Canada, France, Germany, India, Italy, Netherlands, Peru, Philippines, Singapore, Thailand, the UK, and the USA. View source version on CONTACT: Media contact Prathibha Das Head-Brand & Corporate Marketing [email protected] KEYWORD: NEW YORK AFRICA EGYPT UNITED STATES NORTH AMERICA INDUSTRY KEYWORD: PROFESSIONAL SERVICES BUSINESS DATA ANALYTICS SMALL BUSINESS FINANCE CONSULTING ACCOUNTING SOURCE: eClerx Services Ltd Copyright Business Wire 2025. PUB: 06/09/2025 05:17 AM/DISC: 06/09/2025 05:15 AM
Yahoo
09-06-2025
- Business
- Yahoo
eClerx Expands Global Outreach with New Delivery Center in Cairo, Egypt
NEW YORK, June 09, 2025--(BUSINESS WIRE)--eClerx Services Ltd ( a leading productized services provider, today announced the launch of a new delivery center in Cairo, Egypt. This strategic expansion strengthens eClerx's global operations and reinforces its commitment to driving innovation and harnessing top-tier talent in high-growth markets. The Cairo center will serve as a major expansion in technical support operations for one of eClerx's largest telecom clients. Nestled between Africa, Europe, and Asia, this center enables eClerx to serve several of its largest clients in the US and European markets, providing enhanced multilingual support. "The opening of our Cairo delivery center marks the second new country opening for eClerx this year in line with our mission to deliver seamless, tech-enabled customer care experiences to our clients," said Kapil Jain, CEO of eClerx. For 25 years, eClerx's deep domain expertise and innovative technology solutions have provided clients access to enhanced customer journeys, improved CSAT, and offered valuable insights that help them remain competitive in their industry. The addition of this center in Egypt will not only enable eClerx to offer these services to more clients worldwide but also allow the company to leverage the wealth of talent and expertise present locally. "Cairo's rich talent pool, coupled with its thriving tech ecosystem and strategic geographical location, makes it an ideal region to invest in," said Michael Hutchison, Head of Customer Operations at eClerx. "We are excited to be in an area so robust with innovation and resilience, and we look forward to creating valuable opportunities for local talent while continuing to drive transformative outcomes for our global partners." This new delivery center underscores eClerx's commitment to deliver excellence, foster innovation, and strengthen partnerships with both its clients and the local community. For more information about eClerx's services and global delivery centers, please visit About eClerx eClerx provides business process management, automation, and analytics services to a number of Fortune 2000 enterprises, including some of the world's leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is today traded on both the Bombay and National Stock Exchanges of India. The firm employs more than 19,000 people across Australia, Canada, France, Germany, India, Italy, Netherlands, Peru, Philippines, Singapore, Thailand, the UK, and the USA. View source version on Contacts Media contact Prathibha DasHead-Brand & Corporate Sign in to access your portfolio
