Latest news with #eClinicalWorks
Time of India
7 days ago
- Health
- Time of India
FutureMed X: Experts Lay Out the Blueprint for Intelligent, Inclusive, and Data-Driven Healthcare
New Delhi : From telemedicine , AI-driven diagnostics to de novo drug design, the realm of healthcare is standing at a critical juncture marked by the rapid expansion of technology, transforming the fundamental approach to curing patients and expanding access at an unprecedented pace. Boosted by several other cross-sector reforms in India, this paradigm shift is enabling real-time patient monitoring, predictive analytics for early disease detection, personalized medicine tailored to genetic profiles, and seamless access to healthcare in remote and underserved regions. However, standing on a fragile base of literacy, digital divide and policy void, the system remains volatile with several fault lines in the data domain – integrity issues, privacy risks, and cybersecurity challenges. Reflecting on such critical issues, ETHealthworld hosted FutureMed X - The Smart Patient Care Summit, designed to discuss and understand the dynamics of AI-driven diagnostics, IoT-enabled healthcare, telemedicine, and data-driven decision-making for a more intelligent, connected, and patient-centric healthcare ecosystem. The summit brought together key policymakers, healthcare leaders, innovators, and patient advocates exploring the transformative impact of smart technologies on patient care, clinical practice, and business prospects. The annual summit was supported by Universal NutriScience as gold partner; eClinicalWorks, as associate partners; and Nephroplus, Marengo Asia Hospitals, and Easy Solution Infosystems Private Limited as supporting partners. Delivering the chief guest address, the Minister of State for Communications & Ministry of Rural Development, Dr. Pemmasani Chandra Sekhar stressed that, 'The country has the potential to serve as a 'living laboratory' for the world. And building on the existing evidence, India can develop its own high-quality scalable solutions and drive healthcare digital transformation.' 'With collaboration between entrepreneurs and the government, we can make this process successful and ensure that our citizens receive healthcare services that meet global quality standards,' the minister added. Speaking further, the Union Minister emphasized, 'Entrepreneurs in the country can explore innovative business models to address healthcare challenges, such as drone-based delivery of essential medicines and mobile vans equipped with trained MBBS doctors and physicians.' At the inaugural panel discussion themed on 'Reengineering Patient Care: A Changemaker's Perspective,' Prof. Anurag Agrawal, Head - Koita Center for Digital Health & Dean - Biosciences and Health Research, Ashoka University, noted that while clinicians have increasingly adopted advanced technologies like artificial intelligence—especially in radiology—these tools are not yet advanced enough to be fully relied upon for clinical decision-making, and the coming age of medical professionals is entering a field where technological integration presents both promise and pressure. On the part of environmental health, Dr. Raj Shankar Ghosh, Senior Advisor, Environmental Health, Public Health Foundation of India (PHFI), emphasized that technology has to fill three gaps – predict, prevent, and protect – with the right interventions and correct data sets. Speaking at the panel discussion on 'Revolutionizing Emergency Care : Patient-Centric Approaches in Trauma & Critical Care,' Dr. Deepak Agrawal, Professor, Neurosurgery, AIIMS New Delhi, voiced that, 'Over the last decade the emergency care system in India has undergone several notable changes where the focus on specialised trained professionals has brought a marked shift.' Talking over the role of technology, Dr. Agrawal underlined that inclusion of cameras is enabling real-time monitoring and is automatically structured to identify how long it will take for every step to happen.' Adding to this, Dr. Sushant Chhabra, Cluster Head, Emergency Medicine, Manipal Hospitals North-West Region, said that, 'In a closed ER (emergency care) setting, a patient is handled by a trained emergency medicine professional that leads to a quick diagnosis, targeted therapy and eventually improvement in outcome.' According to experts, a wider adoption of triage in practice can play a critical role during the golden hours and may eventually lead to reduced mortality rates and improved outcomes. Notably, in emergency care, 'triage' is the process of quickly assessing and categorizing patients based on the severity of their condition. Dissecting the dynamics of Smart Hospitals, Rajiv Sikka, Group CIO, Medanta Hospitals, shared the group's approach of collecting 20,000 data points from one patient to improve data-driven decision-making, and the stored database can further be used to tr ai n AI and ML-based software. Viji Varghese, Hospital Director, Manipal Hospital Delhi, added that, 'The introduction of digital tools has overturned the traditional delivery model and the flow of information and service providers stands more as collaborators.' Besides improving outcomes, Kunal Aggarwal, Founder & MD, Easy Solution Infosystems, underlined that innovations like AI are also helping to break access barriers where service providers can expand their reach to remote settings and patients can receive quality care. For incorporating the newer advancements, Miraj Shah, Manager, eClinicalWorks India, stressed that partnership with solution providers is fundamental for hospitals aiming to join this holistic healthcare fabric. 'Moving forward, standardisation of processes and accreditation rules is also an important factor,' he added. Dr. Buddhadeb Chatterjee, Sr. Consultant - Orthopaedics, Apollo Hospital, voiced that with limited movement, arthritis is emerging as a major challenge among the urban population and avoiding physical activity will exacerbate this trend. However, Dr. Rajesh Bawari, Principal Consultant - Orthopaedics & Head - Complex Trauma & Orthopaedics Units, Max Hospital, noted that keeping a balanced approach is key considering that over-exercising may develop complications. For shifting to robot-assisted surgery methods, Dr. Bawari said that expertise and experience of the professional needs to be taken into consideration. Secondly, the industry is yet to address the cost challenge, which may hamper their widespread adoption. Talking over issues related to the backbone, Dr. Shubh Mehrotra, Director - Joint Replacement and Robotic Surgery, Lovee Shubh Hospital, shared that against the conventional trend where people in their 30s used to report issues with spine owing to several lifestyle habits, people in their early 20s have started reporting such issues. Underlining key gaps in microbiology, Dr. Sonal Saxena, Director Professor and Head of the Department of Microbiology at Maulana Azad Medical College, noted that the pace of bacterial growth research has remained largely unchanged, presenting an opportunity for innovators to explore the field and drive potential breakthroughs. Among the elderly population, one of the key metrics constantly monitored by clinicians is heart rate and sleep quality. But looking at the size of the elderly population against the total number of geriatricians, Dr. Prasun Chatterjee, Chief - Geriatric Medicine and Longevity Science, Artemis Hospital, suggests that integrating AI and other technologies is going to be an inevitable shift in the country.
Yahoo
12-06-2025
- Business
- Yahoo
eClinicalWorks AI Document Insights Assistant Enhances Clinical Efficiency at Ferris Family Medicine, P.A.
Cutting-edge AI technology streamlines document processing and improves patient care at Texas-based family medicine practice WESTBOROUGH, Mass., June 12, 2025--(BUSINESS WIRE)--eClinicalWorks®, the largest ambulatory cloud, and AI-driven EHR, today announced that Texas-based Ferris Family Medicine, P.A./ Cardiometabolic Health Solutions is experiencing success as an early adopter of the eClinicalWorks AI Document Insights Assistant. The AI assistant generates quick summaries of various documents. For instance, practices often receive large faxes, sometimes 50 to 100 pages long. The AI assistant summarizes the fax into a few paragraphs. This feature helps practices streamline workflows, manage documents more efficiently, and save a significant amount of time. Ferris Family Medicine is located in southwest Dallas and specializes in family medicine and cardiometabolic health. The practice sees at least 65 patients daily and often handles documents roughly 20 pages or longer, including hospital discharge summaries and notes from other physicians. By quickly extracting a summary of the documents, the new AI Document Insights Assistant enables the practice to make informed decisions and take action without needing to leave the chart. "At Ferris Family Medicine, we are always looking for innovative solutions to streamline our operations and improve patient care," said Dr. Robert Megna, DO, founder and lead physician at Ferris Family Medicine. "The eClinicalWorks AI Document Insights Assistant has been a game-changer for us. On Mondays, our team processes over 200 documents and dozens of documents on other days, primarily faxes. The AI insights assistant significantly reduces the time we spend on administrative tasks, allowing us to better focus on our patients. The accuracy and speed at which we can now process and analyze medical documents is truly remarkable." Practices can use the AI insights assistant to generate a quick document overview and jump to specific sections, such as diagnoses or medications. It also lets them attach the document to any open orders. Providers can review the highlights before an appointment, which facilitates improved decision-making at the point of care. "At eClinicalWorks, our goal is to develop innovative AI-driven solutions that enhance clinical efficiencies and reduce administrative burdens," said Girish Navani, CEO and cofounder of eClinicalWorks. "By leveraging AI-powered tools like the Document Insights Assistant, we can help save valuable time and resources for healthcare providers, ultimately improving patient care across the nation." About Ferris Family Medicine, P.A./Cardiometabolic Health Solutions SWHR Ferris Family Medicine, P.A. specializes in family medicine and cardiometabolic health. Located in southwest Dallas, Texas, the practice offers comprehensive medical care to individuals and families in the community. Its team of experienced physicians and healthcare professionals is committed to delivering personalized, high-quality care that addresses each patient's unique needs. For more information, visit About eClinicalWorks eClinicalWorks® was founded in 1999 to help digitize paper charts for ambulatory practices. Today, eClinicalWorks leads the nation in innovation with cloud-based solutions for Electronic Health Records and Practice Management. In addition, we help ambulatory practices, specialists, health centers, urgent care facilities, and hospital systems manage their revenue cycle, patient relationships, and Population Health initiatives. More than 180,000 providers and nearly 1 million medical professionals rely upon the power and scalability of the eCW Cloud for flexible clinical documentation, better front-office workflows, and more efficient billing driven by Robotic Process Automation. We combine innovation, leading-edge technology, and a commitment to patient safety to enable practices to grow and thrive amid the challenges of 21st-century healthcare. For more information, visit follow us on LinkedIn, Facebook and X/Twitter, or call (866) 888-6929. View source version on Contacts eClinicalWorksBhakti Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Business Wire
03-06-2025
- Business
- Business Wire
eClinicalWorks and healow Genie to Transform Patient Care at America's Family Doctors
WESTBOROUGH, Mass.--(BUSINESS WIRE)-- eClinicalWorks®, the largest ambulatory cloud EHR, proudly announces that America's Family Doctors has selected healow® Genie, an AI-driven contact center solution. This collaboration marks a significant milestone in America's Family Doctors' mission to enhance patient care capabilities and revolutionize healthcare experiences for its patients. By integrating healow Genie's advanced technologies, the practice aims to streamline patient communication, optimize appointment scheduling, and provide unparalleled access to essential health information, reaffirming its position as a pioneer in leveraging cutting-edge solutions to improve healthcare standards. "We selected healow Genie to elevate our patient care capabilities and provide exceptional healthcare experiences to our patients," said Dr. Steve Samudrala, medical director and founder of America's Family Doctors. "As a PCMH-certified practice, we are dedicated to leveraging advanced technologies like healow Genie to enhance patient engagement, simplify appointment scheduling, and ensure continuous access to vital health information. Alongside healow Genie, innovative healow products such as healow Chatbot and healow Open Access further empower us to offer seamless patient communication and convenient appointment scheduling options." America's Family Doctors has been at the forefront of adopting innovative healthcare technologies to deliver high-quality medical services to its expanding patient base. Renowned for its comprehensive primary care offerings, America's Family Doctors utilizes cutting-edge technologies, such as the healow product suite, to enhance patient care quality, operational efficiency, and adaptability for its community. 'With the integration of healow Genie, we are incredibly excited to transform patient communication and empower healthcare practices like America's Family Doctors," said Girish Navani, CEO and co-founder of eClinicalWorks. 'With AI-powered technology like healow Genie, we want to elevate the patient journey, drive operational effectiveness, and support the practice's growth. By enhancing healthcare information accessibility, simplifying appointment scheduling, and improving the overall patient experience, eClinicalWorks and healow Genie are ready to make a significant impact at America's Family Doctors." healow Genie is a cutting-edge solution designed to revolutionize patient communication, improve access to healthcare information, and streamline appointment coordination. The AI-powered contact center solution features patient self-service options, intelligent assistance functionalities, automated after-hours services, and engaging marketing campaigns. healow Genie is poised to significantly elevate the healthcare experience for America's Family Doctors patients. Watch this video to learn why America's Family Doctors selected healow Genie. About America's Family Doctors America's Family Doctors is a Patient-Centered Medical Home (PCMH) primary care practice dedicated to providing comprehensive, top-quality healthcare services to patients across multiple locations in Tennessee. The practice offers a wide range of primary care, urgent care, and specialty services, focusing on patient-centered care and exceptional medical expertise. For more information, visit About eClinicalWorks eClinicalWorks was founded in 1999 to help digitize paper charts for ambulatory practices. Today, eClinicalWorks innovates the nation with cloud-based Electronic Health Records and Practice Management solutions. In addition, we help ambulatory practices, specialists, health centers, urgent care facilities, and hospital systems manage their revenue cycle, patient relationships, and Population Health initiatives. More than 180,000 providers and 1 million medical professionals rely upon the power and scalability of the eCW Cloud for flexible clinical documentation, better front-office workflows, and more efficient billing driven by Robotic Process Automation. We combine innovation, leading-edge technology, and a commitment to patient safety to enable practices to grow and thrive amid the challenges of 21st-century healthcare. For more information, visit follow us on LinkedIn, Facebook and X/Twitter, or call (866) 888-6929. About healow Genie healow® Genie is a first-of-its-kind, EHR-agnostic, AI-powered contact center solution designed to enhance patient engagement by providing patients 24/7 access to vital health information via voice call, text, or chatbot. It offers a comprehensive suite of features, including patient self-service, intelligent assistant, automated after-hours service, and conversational smart campaigns. Genie improves patient satisfaction, reduces administrative burdens on staff, and lowers overall operational costs. For more information, visit
Business Wire
29-05-2025
- Health
- Business Wire
eClinicalWorks and healow Genie to Assist Large Georgia Pain Management Institute Manage Substantial Influx of Patient Calls
WESTBOROUGH, Mass.--(BUSINESS WIRE)-- eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Alliance Spine and Pain Centers has selected the first-of-its-kind, EHR-agnostic, AI-powered contact center solution, healow® Genie, to manage the rising number of incoming patient calls. The AI-powered contact center solution will effectively manage a large volume of calls and quickly provide a resolution to common patient queries like requests, refills, references, and billing questions. The AI technology will allow medical staff to focus on complex questions that require immediate attention. 'I believe that healow Genie can help us data mine our calls,' said Cheraire Lyons, Vice President of Revenue Cycle at Alliance Spine and Pain Centers. 'What I mean by that is understanding what type of calls are coming in and directing them to the right place the first time. Being able to answer those calls more efficiently allows us to speed up wait times.' She further added, 'It will significantly help improve patient experience, knowing that they can call and talk to someone about a procedure they're preparing to have or just getting feedback on questions related to their care, making them feel heard.' Alliance Spine and Pain Centers has 20 locations across Georgia, and its team, which includes best-in-class physicians, medical professionals, and administrators, is dedicated to bringing relief to people suffering from chronic pain. One of its biggest challenges is managing the ever-increasing number of incoming patient calls. While the practice has two call centers, one dedicated to handling billing questions, the long wait time makes the patients call back or leave a voicemail. The medical staff often must manage voicemails or telephone encounters simultaneously. By offering patients 24/7 access to vital health information via voice call, text, or chatbot with zero waiting time, healow Genie can significantly help enhance patient satisfaction, reduce administrative burdens on staff, and lower overall operational costs. "By transforming the way medical practices connect with their patients, healow Genie is bringing the future of patient engagement to the present," said Girish Navani, CEO of eClinicalWorks. 'The integration with healow Genie can manage routine tasks like appointment scheduling and medication refills, allowing medical staff to focus on delivering quality care.' healow Genie offers a comprehensive suite of features, including patient self-service, an intelligent assistant, automated after-hours service, and conversational smart campaigns. Hear from Cheraire Lyons in this video to learn more about the practice's story and how they expect healow Genie to improve efficiency and patient satisfaction. About Alliance Spine and Pain Centers With 20 locations across Georgia, Alliance Spine and Pain Centers is dedicated to bringing real relief to people suffering from chronic pain. The practice's team includes best-in-class physicians, medical professionals, and administrators. Together, they provide their patients with the best pain management treatment while leading the way to the future of pain relief. For more information, visit About eClinicalWorks eClinicalWorks ® was founded in 1999 to help digitize paper charts for ambulatory practices. Today, eClinicalWorks leads the nation in innovation with cloud-based solutions for Electronic Health Records and Practice Management. In addition, we help ambulatory practices, specialists, health centers, urgent care facilities, and hospital systems manage their revenue cycle, patient relationships, and Population Health initiatives. More than 180,000 providers and nearly 1 million medical professionals rely upon the power and scalability of the eCW Cloud for flexible clinical documentation, better front-office workflows, and more efficient billing driven by Robotic Process Automation. We combine innovation, leading-edge technology, and a commitment to patient safety to enable practices to grow and thrive amid the challenges of 21st-century healthcare. For more information, visit follow us on LinkedIn, Facebook and X/Twitter, or call (866) 888-6929. About healow Genie healow® Genie is a first-of-its-kind, EHR-agnostic, AI-powered contact center solution designed to enhance patient engagement by providing patients 24/7 access to vital health information via voice call, text, or chatbot. It offers a comprehensive suite of features, including patient self-service, intelligent assistant, automated after-hours service, and conversational smart campaigns. Genie improves patient satisfaction, reduces administrative burdens on staff, and lowers overall operational costs. For more information, visit
Yahoo
13-05-2025
- Health
- Yahoo
Creyos Partners with Redox to Eliminate Barriers to Cognitive Health Data in EHRs
Partnership redefines how health systems bring cognitive screening into routine care at scale TORONTO, May 13, 2025 /PRNewswire/ -- Creyos, the leading online platform for objective cognitive and behavioral health assessments, today announced its partnership with Redox, a leading provider of healthcare data interoperability solutions. This strategic collaboration enables large health systems and integrated delivery networks to seamlessly embed Creyos' cognitive testing into their electronic health records (EHRs), eliminating one of the biggest barriers to scaling proactive brain health care. This partnership comes at a time when cognitive and behavioral health assessments are becoming essential to high-quality, preventive care. Over 55 million people worldwide are currently living with dementia, and that number is projected to reach 139 million by 2050. Early and accurate screening is critical for enabling timely intervention, personalized care planning, and improved outcomes. As health systems shift toward value-based care, Creyos is helping providers make cognitive health a core part of routine care. Its tools are clinically proven and easy to implement. Most technology fails to gain traction in large health systems due to poor alignment with clinical workflows. Creyos overcomes this by leveraging Redox's expansive EHR network to deliver seamless data integration and platform access. Its scientifically validated dementia screening and assessments are now available at the point of care, right when providers need them. "We're at a turning point in how health systems approach cognitive health," said Marc Lipton, CEO of Creyos. "To deliver on the promise of value-based care, we need tools that don't just work clinically but also work operationally. This partnership with Redox eliminates the workflow and integration barriers that have slowed adoption for years. It puts Creyos assessments exactly where they need to be, within the systems clinicians already use." Redox's platform supports interoperability across more than 90 EHR systems including, Cerner, eClinicalWorks, and Allscripts, among many others. Health systems deploying Creyos through this partnership can automatically deliver cognitive assessments and patient results to their EHRs without complex, time-consuming IT work. This ensures: Timely Decision-Making: Providers receive screener and assessment data directly in their existing systems, allowing for faster clinical decision making, interventions, and coordinated care planning. Improved Clinical Workflow Efficiency: Automating the integration of cognitive test results reduces administrative burdens, giving providers more time to focus on patient care. Scalability for Large Health Systems: Whether supporting one location or a national network of clinics, the Creyos-Redox integration is highly scalable and adaptable to the unique needs of any enterprise system. Early Detection and Proactive Care: Cognitive health is a critical component of preventive care, especially in aging populations and for at-risk patient groups. By integrating Creyos' cognitive and behavioral assessments directly into EHRs, providers can monitor cognitive decline over time, ensuring they catch early warning signs of conditions such as dementia or mild cognitive impairment (MCI) before they worsen. "Creyos is bringing cognitive health into everyday clinical workflows, and we're proud to power that shift," said Trip Hofer, CEO of Redox. "When results from tools like this are embedded directly into EHR systems, providers can act sooner, and patients benefit from more timely, connected care. This is exactly the kind of integration we believe healthcare needs more of." Creyos EHR integration through Redox is now available for all Creyos customers. Health systems interested in getting Creyos for their practice can learn more by visiting About CreyosCreyos, formerly known as Cambridge Brain Sciences, is a pioneering healthcare technology company dedicated to transforming how healthcare providers assess and manage patient brain health. Supporting clinicians and health systems worldwide, the Creyos platform includes objective online tasks, digital behavioral health screeners, and condition-specific assessments that deliver actionable insights, promote early intervention, and enable evidence-based clinical decisions for various cognitive and behavioral health conditions, including dementia, ADHD, depression, anxiety, and others. Backed by 30 years of research and a normative database of over 85,000 participants, the FDA-registered Creyos platform has been published in over 400 peer reviewed studies and is recognized as a scientifically-validated solution for measuring and monitoring patient brain health. For more information about Creyos visit About RedoxRedox is your highway to better healthcare. We help providers, payers, digital health vendors/independent service providers, EHRs, and Life Sciences companies power better care with seamless data interoperability. Our secure platform's read/write capabilities translate, normalize, and enrich complex healthcare data in real time. With more than 9,600 live connections, organizations across North America use Redox technology to achieve faster speed to value across a wide range of systems, applications, and workflows. For more information, visit or follow us on LinkedIn and X. Media Contact: Erin SmithChief Marketing and Engagement Officer, Creyos(647)- View original content to download multimedia: SOURCE Creyos Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
