Latest news with #flightoperations
Yahoo
3 days ago
- Business
- Yahoo
Transavia Netherlands and Transavia France to partner with IBS Software to enhance flight operations and crew management
AMSTERDAM and PARIS, June 26, 2025 /PRNewswire/ -- Transavia Netherlands, the leading low-cost Dutch carrier and Transavia France, the leading low-cost carrier of France, both high-growth subsidiaries of Air France-KLM Group, will partner with IBS Software to transform flight operations for over 145,000 annual flights and optimize crew management. By implementing IBS Software's iFlight solution, a unified crew and operations management platform, Transavia Netherlands and Transavia France will be able to access one single source platform to more easily manage disruptions, allocate resources and sprint faster towards its sustainability goals. The single flight operations system will be shared amongst Air France-KLM Group's 5 airlines, with the crew management system unified across both Transavia France and Transavia Netherlands. IBS Software's fully MACH (Microservices-based API-first and Cloud Native) iFlight solution will enable Transavia Netherlands and Transavia France to digitally transform operations at scale, and benefit from superior performance, scalability, security, modularity and resilience. Features including the Tail Optimizer will allow both carriers to realize the full potential of its resources and accelerate the airlines' net-zero initiatives. Streamlined, automated processes, will enable the carriers to support staff productivity, and align with Air France-KLM Group's modernization strategy. Accessible, intelligent digital tools, such as process automation, will provide the carriers with more visibility over impacted areas when disruption hits, reducing the impact of delays on staff and passengers. Etienne Slagman, Head of Schedule & Resource Optimizing & Continuous Improvement at Transavia Netherlands comments: "At Transavia Netherlands, we have a strong commitment to delivering efficient services that are beneficial for staff and passengers alike. Our collaboration with IBS Software will enable us to drive higher operational excellence, and greater employee satisfaction with increased digitalization." Sébastien Lemaire, Chief Information Officer at Transavia France comments: "The trajectory of Transavia is one of strong growth – we will double our aircraft this summer from our fleet in 2019. Our partnership with IBS Software was prompted by the need for strong, high-performance tools that enable us to stay at the forefront of delivering high quality passenger services and ensure robust operations. Julian Fish, Senior Vice President & Head of Aviation Operations Solutions at IBS Software comments: "A robust crew management and flight operations system is integral to airlines' ability to adapt in modern times of political and economic instability. Our relationship with Transavia Netherlands and Transavia France marks a shared commitment to spearheading sustainability & digital transformation across the aviation industry." This partnership marks a milestone in Transavia Netherlands and Transavia France's modernization strategy, as both carriers migrate to a cloud-based infrastructure to power a centralized platform and bolstering an open platform strategy. About IBS Software IBS Software is a leading SaaS solutions provider to the travel industry globally, managing mission-critical operations for customers in the aviation, tour & cruise, hospitality, and energy resources industries. IBS Software's solutions for the aviation industry cover fleet & crew operations, aircraft maintenance, passenger services, loyalty programs, staff travel, and air cargo management. Across the hospitality sector, IBS Software offers a cloud-native, unified platform for hotels and travel sellers, including central reservation (CRS), property management (PMS), revenue management (RMS), call centre, booking engine, loyalty, and distribution. For the tour & cruise industry, IBS provides a comprehensive, customer-centric, digital platform that covers onshore, online and on-board solutions. Across the energy & resources industry, we provide logistics management solutions that cover logistics planning, operations & accommodation management. The Consulting and Digital Transformation (CDx) business focuses on driving digital transformation initiatives of its customers, leveraging its domain knowledge, digital technologies and engineering excellence. IBS Software operates from 17 offices across the world. Further information can be found at Follow us: Blog | LinkedIn | Facebook | Instagram About Transavia Netherlands Since 1965, Transavia has been making flying accessible to everyone. Passengers enjoy annual holiday travel, visiting family abroad, and exploring new destinations across Europe and North Africa. This is made possible by a dedicated team of over 3,000 employees — from cockpit and cabin crew to technical and office staff on the ground. Together, they ensure a high-quality journey, delivering a truly exceptional travel experience, now and in the future. About Transavia France Transavia, the low-cost airline of the Air France-KLM group, operates nearly 400 routes from France (Orly, Nantes, Lyon, Montpellier, Bordeaux and Marseille), the Netherlands (Amsterdam, Rotterdam, Eindhoven) and Belgium (Brussels) to France, Europe and the Mediterranean basin. In 2024, Transavia France sold 14 million seats. Today, it is the leading low-cost airline departing from Paris (Beauvais, Charles de Gaulle, Orly). With more than 3,200 employees in France, Transavia is committed to service quality, crew proximity and innovation. A commitment that regularly earns it awards. In the Skytrax 2024 ranking - Transavia is the 2nd best Low Cost airline in Europe, and 5th worldwide. For the fifth year running, Transavia France was voted Customer Service of the Year 2025 in the Public Passenger Transport category. For the sixth time, it was also awarded the "Meilleure Enseigne" label by Capital magazine and received the Qualiweb 2025 trophy for its online services in the Tourism and Transport category. Finally, Transavia France received the Travel Trust Award from Skyscanner, for the best booking experience. Photo: View original content to download multimedia: SOURCE IBS Software
Arabian Business
3 days ago
- Business
- Arabian Business
Qatar Airways CEO reveals details behind travel recovery: 151 disrupted flights, 20,000 passengers diverted mid-air, 35,000 meals for stranded passengers
Qatar Airways successfully restored its global flight operations within 18 hours after an unprecedented shutdown of Qatari airspace on June 23, following a missile attack near Al Udeid Air Base. The escalation, which temporarily halted all departures from Doha and forced over 90 inbound flights to divert mid-air, led to widespread travel disruption. In an open letter to passengers, Badr Mohammed Al Meer, Group Chief Executive Officer, has explained how the airline recovered from the disruption and co-ordinated a travel operation with tens of thousands of passengers. Qatar Airways flights resumed Al Meer said flights were redirected to Saudi Arabia, Turkey, India, Oman and the UAE, while thousands of passengers were put up in hotel rooms and more than 35,000meals were served to stranded people. See the full letter from Badr Mohammed Al Meer below. Qatar Airways travel recovery stats at a glance 151 flights disrupted globally 20,000+ passengers diverted mid-air 90+ flights en route to Doha at the time of airspace closure 25 flights diverted to Saudi Arabia 18 flights diverted to Turkey 15 flights diverted to India 13 flights diverted to Oman 5 flights diverted to the UAE 10,000+ passengers already in transit inside Hamad International Airport 35,000+ meals distributed to stranded travellers 4,600+ passengers provided with hotel accommodation 3,200 hotel rooms secured across Doha 390 flights operated on 24 June during recovery 578 scheduled flights resumed by 25 June 22,000+ passengers in Doha transit at 05:00 on 24 June 11,000+ passengers resumed travel by morning wave on 24 June All 20,000 diverted passengers rebooked and cleared within 24 hours 18 hours to resume full operations across the network To our passengers: an open letter from Qatar Airways Group Chief Executive Officer 'To all our passengers who place their trust in Qatar Airways, 'This week brought an operational crisis few airlines will ever encounter, and one that challenged the very core of what it means to run a global airline. 'At around 6pm local time on Monday, June 23, an unexpected and unprecedented closure of Qatari airspace forced Qatar Airways to suspend global operations with immediate effect. 'Shortly after, airspace was also closed in Bahrain, the UAE, and Kuwait. Hamad International Airport, one of the world's busiest and most connected global hubs, was brought to a standstill, with almost 100 aircraft en route to Doha, several already on approach to our runways, and others lining up for departure. 'In the moments that followed, a missile attack was launched from Iran on Al Udeid Air Base in Qatar. As missiles entered the skies above Qatar, air defence systems were activated and the State of Qatar's Armed Forces took swift, decisive action to protect its people, defend its territory, and ensure the safety of everyone within its borders. 'At the time, over 90 Qatar Airways flights carrying more than 20,000 passengers to Doha, were forced to divert immediately. '25 flights diverted into airports across Saudi Arabia, 18 into Turkey, 15 into India, 13 into Oman, and 5 into the United Arab Emirates. 'The remaining aircraft were re-routed to major hubs including London, Barcelona, and others across Europe, Asia, and the Middle East. 'All departures from Doha were suspended until 12.01am on June 24 at the earliest. Our routine, seamlessly synchronised global operation was, in an instant, scattered into dozens and dozens of disrupted flight scenarios across continents, each with their own complexities and requirements. 'Inside Hamad International Airport, over 10,000 passengers were already in transit, expecting to depart when the escalation occurred. They found themselves caught in the middle of one of the most severe and complex operational challenges in modern aviation history. 'Around the world, some of our flight crews had timed out of legal operating hours. Most of our fleet, including A380s carrying more than 450 passengers each, were now out of position, some grounded at airports with curfews. 'Several flights had to wait for clearance to re-enter restricted regional airspace. Aircraft routing plans were rewritten in parallel with passenger itineraries. Over 151 flights were immediately disrupted. Every part of the operation had to adapt in real time — without precedent, and without pause. 'The priority for us was clear: to care for our passengers impacted by the unprecedented situation that continued to unfold, and to restore our global operations as safely and swiftly as possible. 'Once airspace reopened shortly after midnight on Tuesday, June 24, diverted aircraft began returning to our Doha hub over the course of several hours — each arrival a step towards reassembling our operation. 'As these aircraft and their passengers disembarked at Hamad International Airport, the number of passengers in transit surged to over 22,000 by 5am local time. 'As an airline, our business continuity plans were activated, and our teams coordinated on hard resource planning, catering, ground transport, hotel accommodation, and real-time alignment with passenger movements, immigration, customs, and every airport stakeholder. 'Over 4,600 customers were provided hotel accommodation, using approximately 3,200 rooms across Doha. 'Many of these passengers received onward boarding passes for their rescheduled flights before even leaving the terminal — allowing for a smoother re-entry once our operations resumed. 'Teams from across the airline group stepped into transit areas to assist passengers directly, rebooking journeys, prioritising medical cases, supporting families and elderly travellers, and manually rebuilding complex travel itineraries, some involving other airlines, and expired visas. 'Over 35,000 meals were distributed, and water, comfort kits, and reassurance were offered face to face, flight by flight. 'We increased capacity to destinations with high volumes of displaced passengers. Contact centre resources were scaled up to cope with global demand. We quickly established a flexible travel policy, allowing passengers who had not yet started their journeys to make changes or refund their bookings without fees. 'Across our global stations, ground handlers and partners moved quickly, supported by live coordination between our airport and airline operations control centres. 'A severe geopolitical escalation had forced the shutdown of our global hub, but our focus was to stay agile, adapt, and continue to deliver for our passengers. 'By Tuesday, June 24, Qatar Airways operated a total of 390 flights as we worked to rebuild our network and restore schedule integrity. 'All passengers from diverted flights — approximately 20,000 in total — were cleared within 24 hours. More than 11,000 resumed their journeys during the morning wave on June 24, with the remainder departing through the evening wave and morning bank on June 25. 'As of today, there are no passengers from diverted flights left stranded. Within just 18 hours, our scheduled operations had resumed. Wave by wave, the system began to stabilise. By the end of Tuesday, more than 58,000 passengers had departed Doha — moved not by chance, but by a coordinated effort from across the Qatar Airways Group to fulfil our responsibility during this unprecedented disruption. Today, June 25, our operation has stabilised even further, with 578 scheduled flights operating. 'This scale and speed of recovery reflects the depth of experience, planning, and commitment we're proud to uphold at Qatar Airways. 'To everyone who travelled with us during this difficult time — to those who waited patiently in long queues, to those who faced uncertainty, and to those who showed understanding in the face of a worrying and rapidly-evolving crisis — I thank you. 'We are deeply grateful for your patience and trust as we worked to take you to your destination as safely and smoothly as possible. 'My sincere appreciation goes to our teams across the airline, and to our partners around the world, for their immense efforts around the clock over the past few days. Faced with an extraordinary challenge, we came together to support our passengers, recover our network, and return our operations to normal. 'The professionalism and unity on display reflect the very best of what our airline group and our partners stand for. 'Millions place their trust in Qatar Airways to carry them across borders, continents, and time zones, — and that trust is not taken lightly. It is earned, through action, through responsibility, and a readiness to act when it matters most. 'Thank you for continuing to place that trust in us'.
Zawya
5 days ago
- Business
- Zawya
Oman Air restores normal flight operations after disruptions
Muscat – Oman Air has confirmed that its flight operations have returned to normal following disruptions from previous night. The airline reported only minor delays and expressed gratitude to passengers for their patience and understanding. To support affected travellers, Oman Air has deployed additional staff at its call centre and key airport locations to assist with rebooking, onward connections, and any remaining travel needs. © Apex Press and Publishing Provided by SyndiGate Media Inc. (
Arab News
5 days ago
- Business
- Arab News
Pakistan national carrier resumes flight operations to Gulf countries amid Iran-Israel ceasefire
KARACHI: Pakistan's national carrier announced on Tuesday it has resumed its flight operations for Gulf countries, which it had suspended following Iran's missile attack on a United States (US) air base in Qatar a day earlier, as a fragile ceasefire between Tehran and Tel Aviv takes hold. The Pakistan International Airlines (PIA) suspended its flights to Saudi Arabia, Qatar, Bahrain, Kuwait and the United Arab Emirates (UAE) on Monday night after Iran confirmed it had attacked American forces stationed at Qatar's Al-Udeid air base. PIA said it had limited its flight operations as a precautionary measure due to the ongoing situation in the Gulf region, where tensions have been high since June 13 after Israel attacked Iran's nuclear facilities and military leadership, triggering a military conflict between both sides. 'PIA Flight Operations for Gulf/KSA have resumed,' a PIA spokesperson said in a statement. Sharing details of the flights, the spokesperson said PIA's PK-245 flight departed from Islamabad for Dammam at 12:30 p.m. after a delay of 15 hours while the airline's PK-743 Karachi to Madinah flight, which was diverted due to the closure of the airspace on Monday, departed at 1:30 p.m. after a delay of 14.5 hours. The spokesperson shared that PK-713 flight from Lahore to Madinah also departed at 1:30 p.m. after a delay of seven hours while PK-209 Sialkot to Sharjah flight departed at 1:30 p.m. after a delay of 15 hours. 'In addition, flight PK-221 from Multan to Dubai, flight PK-251 from Sialkot to Doha, flight PK-761 from Karachi to Jeddah, and flight PK-261 from Islamabad to Abu Dhabi also departed at 1:30 pm,' the spokesperson said. Due to the delayed departure of these flights, those returning home will also be delayed, he clarified. 'We apologize for the inconvenience caused to passengers, however, the decision to restrict operations last night was taken in accordance with air safety principles,' the spokesperson said. Iran's response came a day after the US launched a surprise attack Sunday morning on three of Iran's nuclear sites, joining Israel in the biggest Western military action against the Islamic Republic since its 1979 revolution. US President Donald Trump dismissed Iran's missile attack as a 'weak response,' calling for peace in the Middle East. Hours later on Tuesday, the US president announced both Israel and Iran had agreed to a ceasefire. The military conflict between Iran and Israel began on June 13 when the former attacked the latter's nuclear facilities, alleging Tehran is close to building an atomic weapon. Iran has dismissed Israel's allegations and says its nuclear program is for peaceful purposes only.
Khaleej Times
5 days ago
- Khaleej Times
Dubai Airports confirms full resumption after temporary suspension amid conflict
Dubai Airports confirms that its operations have resumed at full capacity after a temporary suspension, and emphasises that the safety and comfort of all passengers and flight crews remains its top priority. While Dubai Airports works with airlines to ensure flights operate according to approved schedules, some flights may experience delays or cancellations. Therefore, all travelers are advised to check the latest updates through the airlines they fly to.
