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Financial advisors look to digitise onboarding
Financial advisors look to digitise onboarding

Finextra

time24 minutes ago

  • Business
  • Finextra

Financial advisors look to digitise onboarding

Financial advisers have more than doubled the number of clients onboarded each week over the past 12 months, a 116% rise year-on-year, intelliflo's Advice Efficiency Survey 2025 [1] reveals. 0 This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. To cater for this growing number of clients, advisers are seeking to digitise more of their processes, with the ideal level at 77% to boost efficiency. Onboarding absorbs a significant amount of time, half of which is not spent directly with the client. According to the survey, the average firm onboarded 13 new clients each week, up from six in 2024, equivalent to 364 additional new clients per year. To drive efficiencies across their businesses, advice firms have now digitised nearly half (43%) their processes – up 10% from 2024. Yet many continue to feel the strain of manual tasks. Technology has helped reduce time across multiple areas—report writing, fact finding, presenting recommendations, and implementing plans—with report writing showing the biggest improvement. Advisers now save 20 minutes per report, equivalent to four hours a week. Despite these gains, time intensive tasks remain. On average, advisers spend: · 3.5 hours on fact finding per client · 2.6 hours on presenting recommendations to clients, and · 4.1 hours to implement financial plans However, on-boarding reportedly takes around 15 hours per client – of which 54% is not spent with the client. With 13 clients onboarded each week, advisers spend approximately 113 days each year on implementation alone. Therefore, advisers want to digitise 77% of their workflows in the future to reap the time savings technology offers to better serve their customers. One in five (21%) are aiming for full digitisation of all processes, yet a mere 1% said they were currently able to do this. Richard Wake, Chief Operating Officer of intelliflo, comments: 'Technology has become central to the advice journey and it's incredible to see advice firms scaling their client base so significantly. But growth brings new challenges. Advisers want to go further, faster when it comes to digitisation. That's why we're focused on delivering integrated, intelligent technology that cuts down on admin and frees up time where it matters most: their clients.'

Eton Advisors Enhances Rebalancing and Trading with intelliflo redblack
Eton Advisors Enhances Rebalancing and Trading with intelliflo redblack

Business Wire

time13-05-2025

  • Business
  • Business Wire

Eton Advisors Enhances Rebalancing and Trading with intelliflo redblack

ATLANTA--(BUSINESS WIRE)--intelliflo today announced that Eton Advisors has successfully launched the cloud-based version of intelliflo redblack for rebalancing and trading, saving time, boosting efficiencies and improving their ability to implement customized solutions for clients. 'More firms continue to embrace the cloud-based version of intelliflo redblack because of the platform's modern architecture, sophisticated product capabilities and seamless scalability; it helps firms of all sizes future-proof their organizations.' Chapel Hill, NC-based Eton Advisors is a multi-family office managing $2 billion in assets. The firm was looking for a new rebalancing and trading solution after its previous provider announced it would no longer support independent offices. When evaluating potential solutions, Eton Advisors was looking for a more robust platform that would enhance their ability to serve clients effectively and meet their unique needs. With the cloud-based version of intelliflo redblack, Eton has gained a secure, scalable solution that automates rebalancing and trading while seamlessly integrating with multiple custodians. 'Implementing intelliflo redblack was a smooth process; intelliflo's team members were highly supportive and collaborative, helping us fully launch within our intended timeline,' said Brad Dalton, Partner and Senior Portfolio Manager. 'We've been live for several months now, and we have been pleased with the platform's intuitiveness, accessibility and advanced functionality. By simplifying and streamlining our rebalancing and trading, we have saved time and are well positioned to leverage the platform to efficiently serve our clients in a constantly evolving market environment. Plus, the intelliflo redblack support team has been consistently responsive and reliable, quickly providing high-touch service when needed.' Eton Advisors is also part of Focus Financial Partners, an interdependent network of wealth management, business management, and related financial services firms. Focus Financial recently selected intelliflo redblack as a key component of its wealth technology stack. 'More firms continue to embrace the cloud-based version of intelliflo redblack because of the platform's modern architecture, sophisticated product capabilities and seamless scalability; it helps firms of all sizes future-proof their organizations,' said Jennifer Valdez, President, Americas for intelliflo. 'We are proud to support Eton Advisors, helping to save time and enhance efficiencies as they continue to provide clients with the personalized, comprehensive service that sets their firm apart.' About intelliflo intelliflo widens access to financial advice through leading technology powering the financial advisory experience. We use open software architectures combined with unmatched industry experience to simplify a complex digital landscape to help advisors compete and grow. Our solutions support over 30,000 financial advisors worldwide, representing over three million end-investors, with over $1 trillion serviced across our platforms.

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