21-05-2025
How to use City of Edmonton services if postal service stops
In case of mail service interruption that could start later this week because of a pending Canada Post workers strike, the City of Edmonton has alternatives for services that would be affected.
More than 55,000 mail workers across Canada could go on strike starting at 12 a.m. ET on Friday, bringing mail and parcel deliveries to a halt.
City bills
Paying facility rentals, uninsured damages to city property, rent and leases can continue to be paid online, through their bank, by phone or in person at the Edmonton Service Centre.
Property taxes
Due on June 30;
Pay at most banks, by phone or online banking;
Do not pay by mail as cheques may not be received in time.
Traffic, bylaw offence tickets
For City of Edmonton bylaw tickets (e.g. parking tickets), pay online or in person at the Edmonton Service Centre.
Provincial violation tickets
Pay online at Alberta Fine Payments.
Pet licensing
Renew or purchase a pet licence online or in person at the Animal Care and Control Centre;
Renewal notices will not be sent by mail during the service disruption.
Development permits and notifications
List of applications will be posted online to Public Notices on Tuesdays and Thursdays.
Neighbourhood renewal updates
Shared on project web pages.
Residential parking program permits
Lost or damaged ones can be requested online;
Pick-up at the Edmonton Service Centre mail counter;
Users will be notified when permits are available.
Submitting a claim against city
Online or call 311;
Claim payments may be delayed.
Serving city with legal documents
Contact Legal Services at legalservicesreception@ or 780-496-7200.
Vehicle for hire licences
Contact businesslicenceapplications@ to request a notice to pay by email.
Business licences