Latest news with #passengerExperience
Yahoo
10-07-2025
- Business
- Yahoo
Business Voice: Investing in a brighter future for our region at airport
We are already beyond the halfway point of 2025 but it is great to see so many passengers coming through their local airport for a much-needed getaway. Whether it's a family holiday, a city break, or reconnecting with loved ones, Southampton Airport is proud to be the starting point for these important journeys. The summer marks the start of a busy travel season but 2025 has seen a lot of fantastic news coming from our airport. We are entering a new era, defined by strategic investment, innovation, and a renewed commitment to delivering an exceptional experience for every traveller. A transformational investment The recent acquisition of AGS Airports by AviAlliance, with Blackstone Infrastructure Partners joining as a minority investor, represents a significant milestone. This partnership brings with it more than £300m million investment plan across the AGS group, which includes Aberdeen, Glasgow, and Southampton airports. It is the single largest investment into our airport's since they came into existence, however this is not just a financial commitment—it's a clear endorsement of our long-term potential. The investment will support infrastructure upgrades, sustainability initiatives, and enhanced passenger services, ensuring we continue to meet the evolving needs of travellers and the region we serve. Enhancing the passenger experience One of the most immediate benefits passengers will notice is the rollout of Next Generation Security Screening (NGSS). This cutting-edge technology allows travellers to keep liquids and electronics in their hand luggage, significantly reducing wait times and streamlining the security process. Early feedback has been positive but the hard work doesn't stop there, we will continue to look for improvements so passengers can enjoy an efficient, comfortable and secure journey. Strengthening regional connectivity We're also delighted to announce that Loganair will establish a new base at Southampton Airport this October. This expansion will introduce new routes and increase connectivity across the UK and beyond, creating local jobs and supporting the regional economy. In addition, we've recently welcomed new services from easyJet to Paris and the airline has committed to starting a Barcelona route from our airport in October operating on a Monday and Fridays. There is always a buzz when a new service takes its first flight and the recent return of TUI after 15 years is a great example of this. It was a pleasure to see everyone excited about their trip to Palma. These developments reflect growing demand and our commitment to offering more choice to our passengers. Embracing innovation Our digital transformation continues with the launch of 'Hello SOU,' an AI-powered assistant designed to provide real-time information and support to passengers. Whether it's flight updates or navigating airport services, this tool is part of our broader effort to enhance the travel experience through smart, user-friendly technology. Supporting our community Beyond the terminal, we remain deeply committed to our community. The newly launched Spitfire Wellbeing Fund has awarded its first grants to local organisations supporting mental health and wellbeing. This initiative honours the legacy of the Spitfire—born here in Southampton—and reflects our dedication to making a positive impact locally. We were also proud to host the return of our popular 5K Runway Run on 20th of July, raising funds for the Air Ambulance and bringing together runners of all ages for a unique experience on the tarmac. A focus on accessibility and quality Just a few weeks ago, we received word that we were ranked 'Good' in the Civil Aviation Authority's annual Passenger Accessibility Report. The team work incredibly hard to ensure that air travel is for everyone and we remain committed to improving this facility so everyone – regardless of ability – feels welcome and supported at our airport. Meanwhile, our new partnership with SSP will transform our food and beverage offerings, bringing fresh, locally inspired options to our terminal and further enhancing the passenger experience. We'll have more on this soon but are looking forward to what our terminal will have to offer passengers. Looking ahead It was great to see our hard work be recognised by the National Transport Award judges as we received our first ever shortlisting in the Airport of the Year Category and we look forward to the evening in October. We are proud to serve as a gateway to the South Coast and beyond. This column s brought to you by Business South.
Yahoo
18-06-2025
- Business
- Yahoo
Airport Robots Analysis Market Report 2025-2034: AI-Driven Automation Revolutionizes Airport Operations with Autonomous Cleaning and Security
The Airport Robots Market is projected to grow from USD 2.1 billion in 2025 to USD 7 billion by 2034, at a CAGR of 14.4%. This growth is driven by the need for operational efficiency, cost reduction, and enhanced passenger experiences through AI, machine learning, and sensor technologies. Airport Robots Market Dublin, June 12, 2025 (GLOBE NEWSWIRE) -- The "Airport Robots Market 2025-2034" has been added to offering. The Airport Robots Market is poised for substantial growth, with a valuation of USD 2.1 billion in 2025, forecasting an expansion to USD 7 billion by 2034, driven by a CAGR of 14.4%. This sector within the aviation industry is revolutionizing airport operations through the deployment of robotic systems. Demand surged for cleaning, security, and passenger assistance robots due to the need for operational efficiency, enhanced passenger experiences, and cost reduction. Characterized by advanced AI integration, the market faces challenges in systems integration, data interoperability, and stringent safety standards. These robots aim to provide reliable, scalable, and secure solutions, meeting the rigorous demands of global airport operators and passengers. Innovations in AI, ML, and sensor technologies are pivotal in transforming this market. In 2024, a significant shift towards AI-powered automation enhanced both cleaning and security functions at airports, with a focus on developing advanced passenger assistance robots. Machine learning improved object detection and threat identification, bolstering robotic processes. Additionally, investment in contactless solutions grew, prioritizing hygiene through reduced human interaction. Looking to 2025 and beyond, advancements in quantum computing are anticipated to optimize robot routing and scheduling. The integration of blockchain technology is expected to bolster security and data management transparency. A focus on compatibility with future airport designs and the adoption of circular economy principles will drive sustainable growth. The market will likely witness increased collaboration among robot manufacturers, airport operators, and tech providers to develop optimized robotic solutions. Key Insights in the Airport Robots Market: AI-Driven Automation: Improved efficiency in cleaning and security via AI algorithms. Passenger Assistance Robots: Enhanced navigation and communication capabilities. Machine Learning Improvements: Better object detection and threat assessment. Contactless Solutions: Minimizing human interaction, boosting hygiene. Quantum Computing: Enhancing routing and scheduling of robotic operations. Cost Reduction and Operational Efficiency: Lowering labor costs and streamlining processes. Technological Innovations: Progress in AI, machine learning, and sensor networks. Focus on Safety and Reliability: Ensuring consistent robot performance. Market Segmentation and Growth Areas: By Type: Non-Humanoid By Application: Terminal By End User: Boarding Pass Scanning, Baggage Handling Systems, Passenger Guidance By Geography: North America, Europe, Asia-Pacific, Middle East, Africa, South and Central America Key Attributes: Report Attribute Details No. of Pages 150 Forecast Period 2025 - 2034 Estimated Market Value (USD) in 2025 $2.1 Billion Forecasted Market Value (USD) by 2034 $7 Billion Compound Annual Growth Rate 14.4% Regions Covered Global Companies Featured ABB Ltd. Avidbots Corp. Cyberdyne Inc. ECA Group LG Corporation SITA SoftBank Group Corp. UVD Robots Advanced Navigation and Positioning Corporation Elenium Automation Pty Ltd. Fives Group GreyOrange Pte. Ltd. Honeywell International Inc. NEC Corporation Secom Co. Ltd. Vanderlande Industries B.V. Stanley Robotics YUJIN ROBOT Co. Ltd. Aero Sentinel Airport Robotics Omron Corporation RoboCV LLC Aviabotics Blue Ocean Robotics Boston Dynamics Clearpath Robotics Simbe Robotics F Robotics AG Incheon International Airport Corporation Knightscop For more information about this report visit About is the world's leading source for international market research reports and market data. We provide you with the latest data on international and regional markets, key industries, the top companies, new products and the latest trends. Attachment Airport Robots Market CONTACT: CONTACT: Laura Wood,Senior Press Manager press@ For E.S.T Office Hours Call 1-917-300-0470 For U.S./ CAN Toll Free Call 1-800-526-8630 For GMT Office Hours Call +353-1-416-8900Error while retrieving data Sign in to access your portfolio Error while retrieving data Error while retrieving data Error while retrieving data Error while retrieving data
Fox News
17-06-2025
- Entertainment
- Fox News
Traveler falls victim to 'seat swap shenanigans,' plus a Chick-fil-A change sparks debate
'NO RIGHT': A passenger shares her experience of refusing a deceptive seat-swap request on a flight. GET A GRIP: Controversy brews as Chick-fil-A transitions from Styrofoam to paper cups in some locations. SHUT OUT: The world's most visited museum closes its doors as staff strike due to overtourism concerns. DRESSED FOR SUMMER – From swimsuits to sandals and sundresses, you're set to stroll on the sand in style this season. Continue reading… CALLING ALL CROSSWORD PUZZLE LOVERS! – Play our Fox News daily crossword puzzle for free here! And not just one — check out the multiple offerings. See the puzzles... Fox News FirstFox News Opinion
The Sun
16-06-2025
- Business
- The Sun
One of Europe's busiest airports is getting a new £3.6bn terminal next year offering a ‘glimpse into future of travel'
A MAJOR European airport is currently undergoing construction of a new terminal. The bustling hub will officially open the new £3.6 billion building in 2026, with details already emerging of what travellers can expect. 4 4 Construction of the ambitious project first began in 2015 with some areas already complete and ready to welcome the public. The new terminal will feature modern amenities, such as a 6,000-square-metre marketplace, luxury retail spaces, and a variety of dining options. It will also include a new Sky Line people mover system connecting passengers to the airport's existing terminals in just eight minutes. Frankfurt Airport's highly anticipated Terminal 3 is set to open ahead of the 2026 summer travel season, with an official date yet to be confirmed. The terminal is said to be designed for an "unparalleled passenger experience". Travel experts at Aero Bernie discussed how the building has been "carefully planned to embody Frankfurt Airport's core values of service, quality, innovation, partnership, and commitment". The terminal's marketplace will include a unique ceiling design, serving as a focal point for passengers. "Each element of the terminal's design and operation has been crafted to enhance the overall travel experience," travel pros said. The first phase of the terminal's opening will accommodate up to 19 million passengers annually. As well as reflecting Frankfurt Airport's commitment to meeting the traveler needs, the terminal also highlights its "dedication to sustainability and forward-thinking infrastructure development". Frozen in Time: Inside the Ghostly Ruins of Nicosia International Airport "The transformation of Frankfurt Airport's Terminal 3 offers an exciting glimpse into the future of travel," the experts said. Architects have made the most of natural light in the space, creating walls of windows and limiting artifical overheads. They have also integrated practical features such as pipes into the architecture to reduce any eyesores. Meanwhile, Terminal 3 will also include a variety of diverse dining experiences. Travellers can choose from everything from quick snacks to fine dining overlooking the airfield. The terminal building will consist of seven levels, with 99 elevators and 89 escalators. Christoph Mäckler, the architect who designed Terminal 3, spoke about his vision. "These days airports have become a destination in their own right," he explained. "In fact, they typically receive more visitors than many city centres. "This makes it even more important for airports to also perform some of the same functions as cities. We're making this happen in Terminal 3.' 4 4
Zawya
27-05-2025
- Business
- Zawya
Airport International Group and Extime JCDecaux Airport sign agreement
Amman: Airport International Group and Extime JCDecaux Airport - a globally renowned airport advertising company - have inked an agreement set to redefine the advertising experience at Queen Alia International Airport (QAIA). Signed on Tuesday 20 May, 2025, this collaboration marks a pivotal step in modernizing the advertising infrastructure of QAIA, elevating both the airport environment and overall passenger journey. Extime JCDecaux Airport, the dedicated airport media brand launched by Extime Media, seeks to leverage its extensive global expertise in airport media and advertising to deliver world-class capabilities that enhance the passenger experience at QAIA. The deployment of a new broadcasting system, ISO 27001 certified, based on highly secure infrastructures will connect all digital assets across the airport and ensure real-time synchronisation, seamless content delivery and operational efficiency. The system will also be monitored round-the-clock to guarantee reliability and rapid issue detection and resolution, demonstrating a firm commitment to quality and compliance with local health, safety and environmental regulations. Emphasizing a shared vision for sustainable airport operations, the collaboration will also upgrade the static advertising structure. All lightboxes included in Extime JCDecaux Airport's media plan will be fitted with energy-efficient LED panels, reducing energy consumption and operational costs. Moreover, the airport's exterior media will be enhanced with large-format Skytouch portrait displays also featuring LED lighting. These units are designed for durability, safety, high-impact visibility and energy efficiency. Throughout QAIA, the advertising inventory will be overhauled with new, larger digital screens and creative solutions in high-traffic areas. This digitalization aims to improve the passenger experience and boost advertising revenue by offering brands a more engaging media environment. 'For us, every element of the airport journey - visual, operational and emotional - reflects our brand promise 'Feels Like Home'. As the first point of contact for millions arriving in Jordan, QAIA plays a vital role in shaping perceptions from the moment passengers arrive. Through our collaboration with Extime JCDecaux Airport, we are introducing a world-class visual environment that seamlessly combines innovation, sustainability and impactful brand storytelling. These enhancements are not only designed to create value for advertisers, but more importantly, to enrich the passenger experience at every touchpoint - making it more welcoming, engaging and aligned with the top-tier standards of Jordan's prime gateway to the world,' commented Airport International Group CEO, Nicolas Deviller. Isabelle Fourmentin, Extime JCDecaux Airport Managing Director, said, 'We are delighted to start this new chapter in advertising activities at Queen Alia International Airport, and I would like to warmly thank our partner, Airport International Group, for their trust and support. Our plan is to develop an eco-friendly advertising platform based on innovative, high-performance media solutions for advertisers, enhancing both brand advertising experiences and passenger journey.' Extime JCDecaux Airport will build on the global expertise of JCDecaux, which holds advertising concessions in 157 airports worldwide, including leading hubs such as Los Angeles International Airport, London Heathrow Airport, Paris Charles de Gaulle Airport, Dubai International Airport, Shanghai Hongqiao International Airport and Singapore Changi Airport. About Airport International Group Airport International Group is a Jordanian company comprising local and international investors with proven experience in airport rehabilitation, enhancement, operation and management. These include Groupe ADP (51%), Meridiam Eastern Europe Investments (32%), Mena Airport Holding Ltd. (12.25%) and Edgo Investment Holdings Ltd. (4.75%). In 2007, following a transparent and open international tender, the Government of Jordan awarded Airport International Group a Build-Operate-Transfer (BOT) concession agreement to manage the rehabilitation, expansion and operation of Queen Alia International Airport (QAIA); Jordan's prime gateway to the world. Since the agreement commenced, QAIA ranked first place for eight years in the Airport Service Quality Survey's 'Best Airport by Size and Region: Middle East' category for airports serving 5 to 15 million passengers; was amongst the top two in the 'Best Airport by Region: Middle East' category for four consecutive years; and was named 'Most Enjoyable Airport in the Middle East' twice. In 2022, QAIA became the first airport in the Middle East and the second in Asia Pacific to reach Level 4+ 'Transition' of the Airport Carbon Accreditation Program (valid until 2025), as well as the first airport in the Middle East to achieve Level 3 of the Airport Customer Experience Accreditation (renewed until February 2026). Moreover, in 2024, QAIA attained a 4-Star Airport Rating following its first-ever participation in the SKYTRAX World Airport Audit, signifying that staff service or product standards meet a good quality level. According to a comprehensive study commissioned by Airport International Group and conducted by International Air Transport Association (IATA) Consulting, in 2019, QAIA supported 238,000 jobs and JOD 2.5 billion (8.9%) in GDP. By 2032, these figures are expected to increase to 278,000 jobs and JOD 3.9 billion in GDP. Underscoring its socioeconomic significance and standing as the main entry point to the Kingdom, QAIA processes over 97% of passengers and 99% of cargo.
