Latest news with #processautomation
Yahoo
3 days ago
- Business
- Yahoo
ImageSource Completes Seamless Migration from ApplicationXtender to ILINX for Top 20 National Credit Union
OLYMPIA, Wash., June 26, 2025 /PRNewswire/ -- ImageSource, Inc., the leading provider of intelligent process automation solutions, announced the successful migration of a top national Credit Union from OpenText's ApplicationXtender to the ILINX® Process Improvement Platform. The migration marks a major milestone in the Credit Union's modernization initiative to improve member service, operational efficiency, and data governance. The Credit Union, managing nearly $12 billion in assets and serving millions of members nationwide, sought a future-ready platform to streamline content management, enhance security, and integrate seamlessly with core banking systems. ImageSource delivered a comprehensive strategy that included content analysis, automated migration tools, secure validation processes, and a highly configurable deployment of ILINX tailored to meet the Credit Union's compliance and service delivery goals. "This is a shining example of how to move off legacy systems without disrupting day-to-day operations," said Terry Sutherland, CEO of ImageSource. "Our team worked closely with the Credit Union's stakeholders to ensure data integrity, minimize risk, and deliver a solution that empowers teams to do more with their content." With ILINX in place, the Credit Union now benefits from: A modern, cloud-ready content platform with enhanced user experience Robust security and compliance controls Intelligent capture and process automation Seamless integration with enterprise applications From the success of the deployment, the Credit Union has standardized on ILINX for content services, which is integral to their Customer Experience Automation and AI initiatives. This project further establishes ImageSource's leadership in high-stakes migrations and its track record of enabling digital transformation in the financial services industry. About ImageSource ImageSource, Inc. makes process innovation easy with solutions built on ILINX®, the world's most flexible process-improvement platform, delivered by a team of experts committed to customer-partner success. Leveraging proven technology and deep implementation expertise, ImageSource empowers leading enterprises and government organizations to modernize operations, unlock revenue, and transform the customer experience. For more information, visit or call (360) 943-9273. View original content to download multimedia: SOURCE ImageSource, Inc.
Yahoo
19-06-2025
- Business
- Yahoo
Stop Wasting AI on Personal Productivity: 60% of Leaders Pivot to Agentic Automation for Real Enterprise Value
New Research Confirms Costly Copilot Limitations, Driving Demand for Governed, Process-Centric AI Solutions That Accelerate Autonomy SAN JOSE, Calif., June 20, 2025 /PRNewswire/ -- Automation Anywhere, the leader in Agentic Process Automation (APA), today released a new proprietary research report developed in collaboration with Forrester Consulting, revealing key barriers and breakthroughs shaping enterprise adoption of AI agents. The findings highlight the increasing momentum of AI agents across industries, as well as the implementation challenges organizations must address to realize their full potential. The study, based on a survey of global decision-makers overseeing enterprise-wide AI strategies, found that 60% of respondents believe automation platforms—especially those from Robotic Process Automation (RPA) and AI leaders like Automation Anywhere—are the most valuable foundation for managing AI-driven processes. This preference outpaces general-purpose AI providers such as OpenAI (ChatGPT) and Anthropic (Claude), as well as broader enterprise platforms like Microsoft Power Automate and Salesforce Einstein, highlighting the need for automation-native solutions purpose-built for process orchestration and scale. Additionally, 71% of respondents agreed that automation solutions should augment human capabilities rather than replace them—reinforcing the importance of keeping strategic decision-making in human hands. "This research highlights a critical inflection point for enterprises," said Mihir Shukla, CEO of Automation Anywhere. "Leaders are clearly prioritizing AI-augmented workflows, recognizing the undeniable value of Agentic AI. The fact that a significant majority are specifically seeking these solutions from modern, cloud-native RPA and AI automation vendors underscores that deep process automation expertise is critical to scale adoption and unlock meaningful impact, accelerating the journey to the autonomous enterprise and paving the path to artificial general intelligence for work." Key Insights from the Study: High Interest Meets Practical Hurdles With deep roots in AI-powered automation and RPA, Automation Anywhere's APA system is purpose-built to overcome the key hurdles slowing AI agent adoption. While 74% of respondents recognize the promise of AI agents to surface insights from vast data sets, concerns around data privacy (66%), skillset gaps (63%), and integration complexity (61%) persist. APA is designed to balance autonomous execution with enterprise-grade governance and human oversight—making it possible to scale safely and effectively. Transformational Opportunities Across Business Functions Organizations are already piloting or implementing AI agents for internal employee support (53%) and customer service (48%). Many plan to extend these capabilities to broader business functions, to enterprise automation and organizational stewardship in the next two years. The potential value of AI agents for areas such as customer service, sales automation, and compliance received transformational value ratings exceeding eight out of ten on average. With the launch of our new Agentic Solutions, Automation Anywhere is helping organizations accelerate this shift—offering pre-built, enterprise-grade AI agents that go beyond pilots to deliver real business impact across customer service, finance, compliance, and more. Businesses Demand Enterprise-Grade AI Automation Platforms When evaluating platforms for building and deploying AI agents, 60% of respondents found intelligent automation platforms from RPA and AI automation vendors to be highly valuable for long-running processes. Organizations strongly prefer solutions capable of enterprise-grade integration, end-to-end process orchestration, and mature data security. Automation Anywhere is uniquely positioned to meet these enterprise demands with their APA system—offering intelligent, secure, and scalable AI agents that integrate seamlessly across systems, orchestrate complex, long-running processes end-to-end, and uphold the highest standards of data security and governance. Early Adoption & Transformational Value Nearly 75% of leaders plan to pilot AI agents for customer support within the next year, with 71% eyeing research applications. Across all potential use cases, respondents expect transformational levels of value, underscoring strong confidence in AI agents' impact. Navigating the Road Ahead While challenges remain, enterprise leaders are clear-eyed and confident about the transformational potential of AI agents. By proactively addressing hurdles around security, cost, and talent, organizations can move beyond experimentation and begin scaling Agentic AI to drive measurable business outcomes. Those that act decisively today will be best positioned to lead in the AI-powered enterprise of tomorrow. Automation Anywhere is helping enterprises accelerate this journey—offering a secure, cost-effective, and easy-to-adopt APA system with new pre-built Agentic Solutions and the agentic solutions workspace that reduce complexity, lower barriers to entry, and empower business users to confidently scale AI agents. About Automation Anywhere Automation Anywhere is the leader in Agentic Process Automation (APA) and guided by its vision to fuel the future of work by unleashing human potential through automation. Learn more at SOURCE Automation Anywhere, Inc. Error while retrieving data Sign in to access your portfolio Error while retrieving data Error while retrieving data Error while retrieving data Error while retrieving data
