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NTT DATA launches EPAS service to boost Salesforce Agentforce AI
NTT DATA launches EPAS service to boost Salesforce Agentforce AI

Techday NZ

time4 days ago

  • Business
  • Techday NZ

NTT DATA launches EPAS service to boost Salesforce Agentforce AI

NTT DATA has introduced a new service for Salesforce's Agentforce, aimed at supporting client adoption of autonomous AI agents to work alongside human teams. The newly announced service follows the earlier launch of NTT DATA's Smart AI Agent Ecosystem, which provides a framework for deploying agentic solutions at enterprise scale. This service for Agentforce will be offered through an "EPAS" model—Evangelize, Pilot, Adopt, and Scale—designed to assist clients in every stage of agentic AI implementation and integration. Four-stage approach The "EPAS" approach begins with Evangelize, in which NTT DATA helps organisations identify relevant use cases for Agentforce and develops return on investment proposals tailored to individual client needs. The company relies on its industry-specific experience and a repository of use cases to align with the client's operational environment and strategic objectives. During the Pilot phase, NTT DATA supports the client's initial implementation of Agentforce, including building the first proof-of-concept use case. The company also advises on the potential benefits of incorporating additional AI agent ecosystem components. As clients transition to the Adopt and Scale phases, NTT DATA moves to a product-oriented delivery model to facilitate the widespread deployment of Agentforce solutions. The company's extensive library of use cases further streamlines this process, providing clients with pre-developed scenarios for rapid integration. Integration options The service enables integration with tools such as MuleSoft and Data Cloud, taking advantage of NTT DATA's expertise in integration and data unification. The company highlights the importance of offering a robust architecture and service delivery capabilities to support the requirements of global enterprises. "With our new service for Agentforce, our partnership with Salesforce underscores the transformative potential of agentic AI. Central to this innovation is the coordination and orchestration of multiple intelligent agents, which are essential for achieving comprehensive end-to-end automation across various platforms. Our Smart AI Agent Ecosystem, expert advisory services, depth of AI, data, and cloud talent, position NTT DATA as unique in this space with Salesforce. NTT DATA has been part of Salesforce's Agentforce Partner Network since its inception, and we are committed to deliver client success leveraging Agentforce," said Megan Piccininni, SVP and Global Salesforce Practice Leader at NTT DATA. Agentforce platform and use cases Salesforce's Agentforce is described as a digital labour platform that enables enterprises to augment their teams with autonomous AI agents directly integrated into their work processes. Through AgentExchange, organisations can access hundreds of pre-built actions, topics, and templates. The platform also offers pre-validated Model Context Protocol (MCP) servers that have met stringent security standards for rapid deployment of digital AI workforces. NTT DATA's Agentforce service is positioned as adaptable to various industry requirements and aims to provide business outcomes in sectors ranging from customer service to health and life sciences. Key use cases include Customer Service and Experience, management of observability and service operations, agentic business process outsourcing in domains such as Life Insurance and Contact Centres, patient management in healthcare, and task automation in real estate and vendor management. The company outlines additional applications, such as Seller Community platforms to reduce deal approval times, Marketing Community tools for automating marketing communications, and tools to speed up recruitment processes, among others. Centralised governance and security controls are highlighted as features to ensure consistency and management across AI agents deployed within an organisation. Scaling digital labour NTT DATA notes that digital labour is already providing a competitive advantage for organisations embedding the technology across their operations. Effective scaling, the company suggests, requires insight into agent deployment, productivity enhancements, and secure management of AI tools. According to Salesforce, Agentforce's latest release offers an enterprise platform for managing human-AI collaboration, connecting agents via open standards, and enabling rapid deployment of industry-ready agents with a focus on security and scalability. Salesforce has designed Agentforce to enable ready-to-use, industry-specific actions, aiming to provide measurable value for enterprise users. NTT DATA, with its industry reach and technical scale, plays a role in supporting clients' adoption of agentic models and guiding organisations in their evolution towards broader AI agent use while focusing on responsible innovation and governance. "In our role as an Outsourcing Service Provider (OSP), our competence to deploy the new service for Agentforce across industries differentiates us from the rest. By merging our competencies in Salesforce, Application Management Services, Business Process Services, Data and AI Services, Cloud and Security Services, and next-generation technologies, we deliver multi-faceted benefits to our clients. This integrated approach allows us to take ownership, manage, and operate within a business outcome-focused framework," added Megan Piccininni. "Organizations need a new labor model that unlocks the full potential of humans with AI at work. NTT DATA is a critical partner for identifying and developing specific use cases with our joint customers across industries, helping to ensure tailored and effective AI solutions for scaling digital labor. With Agentforce constantly evolving and expanding, NTT DATA's new service demonstrates the company's commitment to empowering customers to deliver success with Agentforce," said Phil Samenuk, SVP of Global Alliances & Channels and Outsourcing Service Providers, Salesforce.

Singapore SMEs can tap Japanese technology for innovative solutions
Singapore SMEs can tap Japanese technology for innovative solutions

Business Times

time29-05-2025

  • Business
  • Business Times

Singapore SMEs can tap Japanese technology for innovative solutions

[SINGAPORE] Small and medium-sized enterprises (SMEs) can work with Japanese giants to find applications for innovative technology or develop new solutions together, under an initiative that is now in its second year. The second Japanese Corporates Technology Innovation (JCTI) Launchpad networking event on Thursday (May 29) featured six Japanese multinational corporations (MNCs) – one more than the inaugural event in 2024. Returning for a second year are electronics manufacturers Ricoh, Panasonic and Nisshinbo; Mitsui Chemicals; and packaging maker Toyo Seikan Group. They are joined by adhesive maker Nitto Denko, which is seeking partners for a stress-monitoring smart watch. Nitto Denko was one of four participants showcasing 'co-development-ready' technology and intellectual property (IP) – innovations that have been developed but need to be tested or applied. The companies are therefore seeking Singapore SMEs as proof-of-concept partners. A NEWSLETTER FOR YOU Friday, 8.30 am SGSME Get updates on Singapore's SME community, along with profiles, news and tips. Sign Up Sign Up Nisshinbo and Toyo Seikan did not give details of specific technologies, but attended to network with local SMEs and seek potential partnerships. Since the JCTI Launchpad began last year, eight projects have been formed across sectors such as sustainability, chemicals and communications. Matching innovation and application The JCTI Launchpad event this year is organised by Enterprise Singapore subsidiary Innovation Partner for Impact (IPI), the Japan External Trade Organization (Jetro) and business consulting firm N9. It aims to match advanced technologies from Japan with Singapore companies who can put them to good use. In a media release, the organisers noted that Japan has a wealth of IP, yet many corporate technologies are underutilised – while Singaporean companies and startups are looking for unique technologies but face challenges in adapting and accessing them. Under the JCTI Launchpad, Singapore SMEs can license or source technology from the MNCs, or work together to co-develop solutions. 'It is heartening that our Japanese partners are generous with sharing their technologies and know-how with our local SMEs,' said IPI chief operating officer Michael Goh. 'The beauty of working with diverse corporations across different industries is the diverse types of technologies our SMEs can access,' he added. IPI helps local SMEs collaborate with technology providers, research institutions, and other companies. For example, local water treatment supplier Bioflux is partnering Panasonic to develop a coating that prevents algae and scale from forming on cooling towers and chillers. Bioflux managing director Michael Ng said: 'As Panasonic is a huge company, we hope this collaboration will allow us to work more closely with them and develop better water treatment services for Singapore.' Nitto Denko's senior business development manager Sugihara Takaya noted that the technology in Singapore 'is more mature and comfortable to work with', adding: 'We hope that Singapore can be a stepping stone for us to reach out to other regions in the future.' The company has embedded optical sensors and 3-axis acceleration sensors into a wristwatch, allowing it to track the wearer's stress level. It is looking for partners that can either diversify the type of wearable devices using this technology; diversify algorithms to enhance the application of data; or expand business channels in healthcare across Asia, the US and Europe.

Asgard Therapeutics appoints immunology expert Shane Olwill as Chief Development Officer
Asgard Therapeutics appoints immunology expert Shane Olwill as Chief Development Officer

Yahoo

time26-03-2025

  • Business
  • Yahoo

Asgard Therapeutics appoints immunology expert Shane Olwill as Chief Development Officer

Pioneering cancer immunology company Asgard strengthens leadership team as it progresses its lead asset AT-108 towards clinical trials Shane brings over two decades of expertise in immunology-driven drug discovery with a specialized focus on novel modalities AT-108 is a first-in-class, off-the-shelf cell reprogramming therapy that leads to personalized and potent anti-cancer immune responses LUND, Sweden, March 26, 2025 /PRNewswire/ -- Asgard Therapeutics, a privately held biotech company pioneering in vivo direct cell reprogramming for cancer immunotherapy, today announces the appointment of experienced immunology drug development specialist Shane Olwill as Chief Development Officer (CDO). Shane, who joins Asgard from Pieris Pharmaceuticals, now merged with NASDAQ-listed Palvella Therapeutics, will lead IND-enabling studies and clinical trials planning for Asgard's lead asset AT-108. AT-108 is a first-in-class, off-the-shelf cell reprogramming therapy that forces tumor cells to present their own tumor antigens, inducing a personalized immune response tailored to target each patient's cancer. Last September, Asgard had a key paper published in the high-impact journal Science which provided strong in vivo pre-clinical proof-of-concept for AT-108. During his thirteen years at Pieris, Shane played a pivotal role developing its diverse pipeline of clinical programs in immuno-oncology and respiratory diseases – progressing nine programs into the clinic. Prior to that he was Director of Research at AIM-listed Fusion Antibodies, building out its research team and establishing its technology platform. With over 60 intellectual property rights to his name, he is a recognized leader in drug development and a regular reviewer for prominent oncology and drug development journals. He holds a BSc in Biomedical Sciences and a PhD in Molecular Hematology from the University of Ulster, UK. Cristiana Pires, Co-founder and Chief Executive Officer of Asgard Therapeutics, said: "I'm delighted to welcome Shane as Asgard's CDO at this exciting time, as we progress our lead product AT-108 towards clinical trials and transition to a drug development company. Shane's skill set, derived from his extensive experience of pipeline development, particularly in immuno-oncology, is highly complementary to the other members of our team and will be of great benefit as we move forwards." Shane Olwill, Chief Development Officer of Asgard Therapeutics, said: "Asgard's in vivo cell reprogramming technology, based on the deep research and understanding of its founders, is a potentially transformative new form of cancer immunotherapy that is not only powerful but also indication-agnostic. I'm delighted to be joining the Company, whose science is backed by very strong data and whose team is supported by high calibre investors. I look forward to working to progress AT-108 towards the clinic and maximizing the potential of Asgard's wider platform." Martin Bonde, Chair of Asgard Therapeutics, said: "Shane will be instrumental as we further progress IND-enabling studies and CMC development for AT-108, to facilitate a seamless transition of the program to the clinic." Notes to Editors About Asgard Therapeutics Asgard Therapeutics is a privately held biotech company pioneering in vivo direct cell reprogramming for cancer immunotherapy. The company builds on ground-breaking and proprietary reprogramming technologies to develop gene therapy products designed to set in motion efficient and personalized immune responses. Backed by Johnson & Johnson Innovation – JJDC, Inc., RV Invest, Novo Holdings, Boehringer Ingelheim Venture Fund, and Industrifonden, Asgard Therapeutics aims to establish a pipeline of off-the shelf cancer immunotherapies that trigger personalized anti-cancer immune responses for the benefit of cancer patients in need. For more information, please visit: About AT-108 AT-108 is a first-in-class, off-the-shelf gene therapy that directly reprograms tumor cells into a rare subset of dendritic cells critical for mounting efficient cytotoxic T cell responses, cDC1 cells (conventional dendritic cells type 1). Reprogramming forces the tumor cells to present their tumor antigens, ultimately leading to a personalized anti-tumor immune response. It is based on a replication-deficient adenoviral vector that delivers three proprietary reprogramming factors into tumor cells, rewiring their gene expression signatures and thus "programming" them to become antigen-presenting cDC1-like cells. View original content: SOURCE Asgard Therapeutics

ADNOC, AIQ sign $340M deal to deploy AI across upstream operations
ADNOC, AIQ sign $340M deal to deploy AI across upstream operations

ARN News Center

time11-03-2025

  • Business
  • ARN News Center

ADNOC, AIQ sign $340M deal to deploy AI across upstream operations

ADNOC and AIQ, a Presight company, have signed an agreement worth $340 million (AED 1.2 trillion) to deploy ENERGYai and associated AI solutions across ADNOC's upstream value chain. The three-year contract will see ENERGYai and a suite of related AI solutions rolled out across ADNOC's upstream operations, driving optimisation and efficiency. ENERGYai combines large language model (LLM) technology with cutting-edge agentic AI, which is trained for specific workflows across ADNOC's upstream value chain. ENERGYai will use large language models to enable engineers to 'talk' to ADNOC's proprietary data, maximising individual productivity, delivering new insights and opportunities. The Acting Managing Director of AIQ, Magzhan Kenesbai, said, 'This contract marks a defining moment for AIQ. In partnership with ADNOC, we have developed a world-first agentic AI solution that is scalable across the entire energy value chain and has the potential to transform the industry as we know it. "We are proud to see ENERGYai move from a successful proof-of-concept to full deployment, enabling ADNOC to unlock unparalleled efficiencies, reduce carbon intensity, and advance their sustainability ambitions. This achievement reflects our commitment to delivering innovative, high-impact AI solutions that not only meet the challenges of today but also shape the future of energy.' Developed by AIQ with ADNOC experts, in collaboration with G42 and Microsoft, ENERGYai will integrate best-in-class technologies, including Azure cloud stack, agentic AI platform functionality, Open Subsurface Data Universe framework (OSDU), and OpenAI models. The CEO of Presight, Thomas Pramotedham, said, 'We congratulate AIQ on signing the agreement with ADNOC. As the major shareholder of AIQ, we are incredibly proud to see this partnership come to life, and we remain committed to supporting AIQ's growth as it continues to drive innovation and create lasting value for the energy industry and our shareholders. "Agentic AI is widely recognised by experts as the future of AI development and integration. Here in the UAE, through Presight's collaboration with AIQ and ADNOC, we are not just predicting the future, we are creating it with applied intelligence today. ENERGYai is a world-leading solution that will set the benchmark for innovation and excellence in agentic AI." The first operational, scalable version of ENERGYai is expected to be completed in mid-2025. This version will include five fully operational AI agents covering tasks within subsurface operations and will be test-deployed across several upstream assets, with plans to scale its application to thousands of additional wells. Over the three-year contract term, AIQ will complete the roll out of ENERGYai to all ADNOC's upstream assets, comprising more than 28 producing fields, including some of the world's largest and least carbon intensive oilfields.

ADNOC, AIQ sign $340M deal to deploy AI across upstream operations
ADNOC, AIQ sign $340M deal to deploy AI across upstream operations

Dubai Eye

time11-03-2025

  • Business
  • Dubai Eye

ADNOC, AIQ sign $340M deal to deploy AI across upstream operations

ADNOC and AIQ, a Presight company, have signed an agreement worth $340 million (AED 1.2 trillion) to deploy ENERGYai and associated AI solutions across ADNOC's upstream value chain. The three-year contract will see ENERGYai and a suite of related AI solutions rolled out across ADNOC's upstream operations, driving optimisation and efficiency. ENERGYai combines large language model (LLM) technology with cutting-edge agentic AI, which is trained for specific workflows across ADNOC's upstream value chain. ENERGYai will use large language models to enable engineers to 'talk' to ADNOC's proprietary data, maximising individual productivity, delivering new insights and opportunities. The Acting Managing Director of AIQ, Magzhan Kenesbai, said, 'This contract marks a defining moment for AIQ. In partnership with ADNOC, we have developed a world-first agentic AI solution that is scalable across the entire energy value chain and has the potential to transform the industry as we know it. "We are proud to see ENERGYai move from a successful proof-of-concept to full deployment, enabling ADNOC to unlock unparalleled efficiencies, reduce carbon intensity, and advance their sustainability ambitions. This achievement reflects our commitment to delivering innovative, high-impact AI solutions that not only meet the challenges of today but also shape the future of energy.' Developed by AIQ with ADNOC experts, in collaboration with G42 and Microsoft, ENERGYai will integrate best-in-class technologies, including Azure cloud stack, agentic AI platform functionality, Open Subsurface Data Universe framework (OSDU), and OpenAI models. The CEO of Presight, Thomas Pramotedham, said, 'We congratulate AIQ on signing the agreement with ADNOC. As the major shareholder of AIQ, we are incredibly proud to see this partnership come to life, and we remain committed to supporting AIQ's growth as it continues to drive innovation and create lasting value for the energy industry and our shareholders. "Agentic AI is widely recognised by experts as the future of AI development and integration. Here in the UAE, through Presight's collaboration with AIQ and ADNOC, we are not just predicting the future, we are creating it with applied intelligence today. ENERGYai is a world-leading solution that will set the benchmark for innovation and excellence in agentic AI." The first operational, scalable version of ENERGYai is expected to be completed in mid-2025. This version will include five fully operational AI agents covering tasks within subsurface operations and will be test-deployed across several upstream assets, with plans to scale its application to thousands of additional wells. Over the three-year contract term, AIQ will complete the roll out of ENERGYai to all ADNOC's upstream assets, comprising more than 28 producing fields, including some of the world's largest and least carbon intensive oilfields.

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