Latest news with #remoteaccess
The Guardian
2 days ago
- Business
- The Guardian
‘Employees feel capable and connected': the vital role played by good technology in job satisfaction
With the rapid pace of digital evolution, the integration of new technology into business operations – digital transformation – is crucial for organisations to survive and succeed. And the role of technology in enabling staff to do their job smoothly and efficiently is more important than ever. The way employees worked changed for many professions with the pandemic, leading to a boom in hybrid working that continues to this day. As a result, to thrive in the current business climate, workers increasingly rely on remote access, remote desktop support and online collaboration. 'Technology plays a critical role in how employees experience their work,' says Mark Banfield, chief commercial officer at TeamViewer, a provider of remote access and remote-control computer software, whose products range from Frontline, an industrial augmented-reality (AR) platform, to Tensor, a cloud-based connectivity solution. 'When technology functions well, it's almost invisible; it simply empowers people to focus, collaborate and be productive without friction. But when it breaks down, the impact is immediate: productivity drops, frustration rises and valuable time is lost. 'That's why it's so important to have workplace technology that supports employees seamlessly. Whether that's proactive issue detection, instant remote support or intuitive tools that guide them through tasks, the goal should always be to remove barriers and enable people to do their best work,' he says. Typical frustrations with workplace tech among staff include systems that are slow or unreliable, tech that doesn't integrate properly, and long delays in getting support when things go wrong. 'These issues create digital friction that takes a real toll on productivity and engagement,' says Banfield. 'That's why a unified platform that provides proactive monitoring, instant remote support, and seamless device management is so important, which is what we provide with our new platform TeamViewer ONE. It removes the complexity for employees and ensures they can stay focused and productive.' Retaining talentWhen it comes to securing top talent, workplace tech is a key differentiator. Platforms that support the digital employee experience (DEX) can significantly enhance job satisfaction, which in turn supports the retention of valuable staff and increases employee productivity. 'The link between good technology and job satisfaction is stronger than ever, especially in hybrid and distributed work environments,' says Banfield. 'Employees expect their workplace tech to work just as well as the tools they use in their personal lives. When it doesn't, it creates friction that affects performance, morale, and even retention. Tech that enhances satisfaction does three things well: it works reliably, it supports productivity without being intrusive and it helps employees feel connected and capable, even if they're remote.' A proactive approachAnticipating issues with workplace tech before they arise is another crucial element in keeping staff happy at work. When the US speciality insurer RLI Insurance began struggling with a reactive approach to IT problems it turned to TeamViewer for a solution. Its concerns were that limited endpoint visibility – the ability to view, monitor and manage endpoints of the IT network – obscured digital issues, while employees hesitated to report problems. The company took a proactive approach by investing in workplace tech that allowed it to troubleshoot potential problems before these issues could have an impact on its staff productivity. RLI implemented TeamViewer's DEX platform, which finds and resolves IT issues before they affect users, eliminating digital friction, avoiding costly downtime, and keeping IT operations running smoothly. With the platform's monitoring capabilities, RLI gained real-time visibility into the performance of every device and application across its organisation. 'We didn't have to get a call; we detected it,' says Jeremy Roberts, RLI's IT manager for technology support, describing how the team now identifies and resolves potential issues before they affect employees. TeamViewer's sophisticated monitoring system continuously performs microtransactions to test the different functions of each device. Training employees on new technologiesTechnology can also influence job satisfaction if it can support employees with training and in learning new roles. In a new study into digital transformation readiness, commissioned by TeamViewer* and interviewing more than 600 business leaders, employee empowerment came out as the biggest single theme. This reinforces the need to equip employees not just with new technologies, but also the training and support to use them. For example, TeamViewer's Frontline system enables experts to guide workers through complex issues remotely. Using AR, the experts can see what the worker sees. Putting employees firstBusinesses that foster a culture of innovation and adaptability will be best placed to maximise the benefits of digital transformation. Ultimately, the key lies in ensuring that workplace technology is centred around employees, their work and their wellbeing, rather than the other way around. 'The key is to design technology with the employee experience at the centre, not as an afterthought,' says Banfield. 'That means implementing tools that are intuitive, responsive, and tailored to real-world workflows. It also means using analytics and feedback loops to continually improve the way technology supports people, rather than expecting them to adapt to clunky or outdated systems.' *Bloomberg Media and TeamViewer: the Workplace Reimagined research study conducted by MTM Find out how your business can embrace the digital revolution with TeamViewer's innovative workplace technologies
Yahoo
16-06-2025
- Business
- Yahoo
Cyolo Unveils Major New Capabilities, Expanding Secure Remote Access Coverage for OT and Cyber-Physical Systems
New capabilities help eliminate blind spots and extend secure, identity-based access across operational environments without disrupting workflows—helping secure every remote session, application, and device connected to critical infrastructure TEL AVIV, Israel, June 16, 2025--(BUSINESS WIRE)--Cyolo, the leading provider of secure remote privileged access for operational technology (OT) and cyber-physical systems (CPS), has announced the launch of several major new capabilities, headlined by Cyolo Third-Party VPN Control (patent pending). This groundbreaking capability within the company's Cyolo PRO (Privileged Remote Operations) solution delivers visibility and access control for enforced third-party VPN and direct connections without requiring changes to production infrastructure or vendor workflows. In today's increasingly connected industrial environments, even organizations with mature security programs face a critical blind spot: third-party connections they cannot govern or even see. Some vendors insist on using their own legacy VPNs, site-to-site tunnels, or proprietary 'black box' gateways on OT networks, forcing plant managers and industrial operators to accommodate external methods that operate outside of their control. These opaque and unmanaged pathways pose significant risks, leaving organizations unaware of who is connecting, when, where, and what activities are occurring inside their most sensitive networks. The new Third-Party VPN Control capability helps close this gap by enabling visibility and access policy enforcement, even when externally managed VPNs or hardware gateways are used. This Cyolo PRO release includes additional enhancements, each tailored to address critical access and collaboration needs in cyber-physical environments: Instant Collaboration Link: A browser-based, one-time secure link, enabling session owners to invite multiple external participants, i.e., vendors, auditors and engineers into RDP, SSH, or VNC sessions including security controls without agent installations. Secure Remote Assistance: Native, secure technical support for both user-initiated and helpdesk-initiated assistance sessions, allowing organizations to deliver timely support while maintaining complete security and operational governance. Asset Access Hub: Provides a comprehensive view of assets across various business contexts (e.g., function, vendor) and technical attributes (e.g., IP address, zone, access status). This empowers administrators to manage access based on relevant context and quickly assign accurate, role-based permissions. As always, Cyolo PRO integrates seamlessly with legacy remote connectivity setups and supports Zero Trust principles by segmenting access. "In today's virtual environments, third-party vendors are essential for the unbroken continuity of industrial operations and critical infrastructure—both vital for the economy and national security. However, third-party access methods too often introduce unacceptable risks," said Almog Apirion, CEO and Co-Founder of Cyolo. "We are always thinking about the real-world challenges our customers face and endlessly innovating to solve those problems. This latest advance represents the next step in the transformation of OT and CPS access, making it more agile, secure, and seamless for administrators and end users, without forcing vendors to change the tools they rely upon." With these advanced new capabilities, organizations gain: Zero Trust for VPNs: Segments and restricts third-party access for approved assets, reducing lateral movement risk. Access Visibility: Real-time visibility into incoming access sessions. Compliance-Ready Architecture: Aligns with NERC CIP, ISA/IEC 62443, ISA99, and NIST 800-82 standards. Broad Compatibility: Integrates with all legacy remote connectivity suppliers. To learn more about Cyolo PRO's new Third-Party VPN Control and full range of capabilities, visit About Cyolo Cyolo provides secure remote privileged access for cyber-physical systems. The Cyolo PRO (Privileged Remote Operations) solution enables industrial enterprises to connect employees and third-party vendors to critical assets in ways that are secure, safe, and surprisingly simple. Cyolo offers stronger security and more control than traditional secure remote access (SRA), while simultaneously improving operational agility and productivity. Cyolo PRO adapts to any environment, deploys without disruptions or infrastructure changes, and offers capabilities such as privileged access controls, zero-trust connectivity, identity-based access for legacy systems, and centralized management across multiple sites. Former CISO Almog Apirion co-founded Cyolo in 2020. Frustrated by the limitations of existing SRA tools, he joined forces with industry veterans to build a solution that meets the distinctive access needs of OT environments and cyber-physical systems. With headquarters in Israel and a strong presence in the US and EMEA, Cyolo's network of employees, customers, and partners stretches around the world. To learn more, visit View source version on Contacts Media contact Gabi BenedykHeadline Mediagabi@ IL: +972 58 484 7380 Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Yahoo
08-06-2025
- Business
- Yahoo
DefensX Announces New ZTNA Solution That Turns Any Browser into a Replacement for VPNs and Thin Client
Trusted secure browser innovator launches scalable, enterprise-grade, remote networking capabilities, that turn any browser into a secure access platform to corporate data. NEW YORK, June 8, 2025 /PRNewswire/ -- DefensX, a leader in secure web browser cybersecurity, announced today the launch of its new Zero Trust Network Access (ZTNA) Solution—transforming any browser into an enterprise-class, secure, remote access platform that is simple to deploy, simple to use, with high performing experience for users. This new offering from DefensX significantly reduces cost of secure remote access for MSPs, SMBs, and enterprises of all sizes when deploying remote access to workers and contractors. The DefensX ZTNA solution is now available under a new license tier: Premium+. This latest offering enhances the DefensX lineup, providing even greater flexibility from a platform that turns any browser into a secure digital workspace. With built-in protection against modern phishing attacks, identity theft, data loss, and web-borne threats, Premium+ delivers enterprise-grade Zero Trust Network Access, simplifying and modernizing remote access for managed and un-managed devices and users. "Our ZTNA browser provides a major step forward for the cost-effective modern workplace" said Osman Erkan, CEO of DefensX. "Our partners and customers can deploy truly secured, remote access for workers on managed and unmanaged devices, on a common platform that secures any browser against modern risks like identity theft and risks associated with AI." Premium+ joins the versatile DefensX licensing lineup—designed to be mixed and matched to meet the specific needs of any deployment. With DefensX's intuitive management console, organizations can easily provision secure remote access to both cloud and on-premise applications and data. Premium+ will be available globally through DefensX's network of distribution, MSP, and reseller partners. About DefensXDefensX converts any browser a secure digital workspace and supports the way organizations to save cost and improve security—without changing the way they work. DefensX transforms the browser into a secure, seamless, and cost-effective digital workspace—no new workflows, no user retraining. With built-in phishing protection, Web Data Loss Prevention and powerful AI-driven data protection, DefensX helps MSPs and organizations protect users and data effortlessly. Founded in 2020, thousands of organizations around the world trust DefensX to safeguard their operations from modern threats. For more information visit Media Contact:Brian View original content: SOURCE DefensX
