Latest news with #softwareglitch
RNZ News
a day ago
- Business
- RNZ News
Glitch sends one person's rates bill to up to 1000 Central Hawke's Bay residents
A software problem at Central Hawke's Bay District Council is being investigated. Photo: LDR via Central Hawke's Bay Mail / Ian Cooper A software glitch at Central Hawke's Bay District council sent one person's rates bill to up to 1000 ratepayers. The council's chief executive, Doug Tate, said they were made aware of an issue with the rating system on Friday morning. "When our rate notices were sent out, one person's information from 2024 was sent out to multiple people," Tate said. "We're working to establish the fault. At this point, we understand it to be under 1000 people. "I'd urge anyone who received it to protect the person's privacy, please delete the email. "We take these matters, including protecting people's privacy, really seriously. I will be working with the team at Council to better understand what the fault was." The Council said on its Facebook page there was no need to phone them, "as we're aware and working hard with our software suppliers to understand the issue". "We'll will let you know more soon." Central Hawke's Bay District Council set its 2025/26 rates increase at 7.4 percent. It follows a 20 percent increase last year. The council is working to reduce predicted water rate hikes of $5000 per household over the next decade. At a meeting on Thursday, councillors voted to stay at the table to consider recommendations for the Regional Water Services Council-Controlled Organisation (HBWSCCO), including one on the impact of a 30-year investment strategy. Deliberations were held to consider the community's submissions on three options, a Regional CCO with our Hawke's Bay councils, in-house delivery, and a standalone CCO, and the views heard during the five-week consultation period. "Now's the time we need to sit at the table with Government and our regional partners to ensure the challenges of the district's three waters infrastructure are turned into opportunities for generations to come," Central Hawke's Bay mayor Alex Walker said. From the submissions, it was clear that most residents connected to and paying for water supported the change to the Regional CCO. "It's this group of people who are most impacted," Walker said. "But we also recognise this is a complex issue of ownership, control, Government reach, trust, confidence, as well as affordability. "We've listened to these points, and they helped strengthen our response. Your voices have armed us with the support for clear advocacy in the region and to push back at Government policy, and how to better right-size our investment. "Addressing the challenges of our water infrastructure is one of the most significant - if not the most significant issue for this district. "We have been advocating to the Government, and anyone who will listen, that the system is broken and must change to support districts like ours. "I have called on Local Government Minister Simon Watts, imploring him to consider changes that would benefit smaller rural communities, including Central Hawke's Bay." Council will meet again on 24 July. LDR is local body journalism co-funded by RNZ and NZ On Air. Sign up for Ngā Pitopito Kōrero , a daily newsletter curated by our editors and delivered straight to your inbox every weekday.
The Sun
13-06-2025
- Automotive
- The Sun
Ford is recalling over a million ‘defective' cars in just HOURS due to software glitch that increases risk of crash
FORD is recalling more than a million vehicles after discovering a software glitch that could increase the risk of a crash while reversing. The recall affects drivers across the UK and worldwide, as the problem involves rear view cameras freezing or failing to display properly when the vehicle is put into reverse. 3 3 The American National Highway Traffic Safety Administration (NHTSA) confirmed the fault, warning: 'A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.' Ford has acknowledged the issue, stating it has no reports of injuries linked to the glitch. However, the carmaker said it is 'aware of one allegation of a minor crash resulting in property damage'. A massive 1,075,299 vehicles are being recalled in total. Reports from Motortrend suggest Ford estimates every single one of the affected units is defective. The problem stems from a camera software issue that causes backup images to delay, freeze, or disappear entirely. That means drivers may not be able to see what's behind them when reversing — especially dangerous in tight spaces or busy areas. Ford will carry out the fix through a software update, which can be done remotely. This over-the-air (OTA) solution means drivers won't need to take their cars into a dealership unless they choose to. Owners of the affected models will begin receiving official recall notices in the post between 16 and 20 June 2025. A second letter will follow later in the year once the software fix is fully available and ready to install. The manufacturer says the update will be provided free of charge, whether installed remotely or at an authorised Ford service centre. Ford has not released a full list of affected models yet, but it's believed a wide range of popular cars and SUVs are included in the recall. It marks another major blow for the car giant, which has already announced several recalls this year. In May, more than 270,000 Ford Expedition and Lincoln Navigator vehicles were recalled due to potential brake system faults. And back in February, around 240,000 Explorer and Lincoln Aviator SUVs were pulled over issues with faulty seat belt components. Motorists who think their vehicle might be affected can check Ford's official website or contact customer service for further guidance. Drivers are being urged to stay alert for the recall notice and ensure the update is completed as soon as it's available, to avoid any risk while on the road. 3
