Latest news with #trust
Forbes
12 hours ago
- Business
- Forbes
Data Defense Agents For People
SAN JOSE, CALIFORNIA - MARCH 18: A In a world where AI agents are everywhere, how do we ensure that people still have agency? One idea that's surfacing, albeit in sort of a vague way, is similar to the concept of a service dog or emotional support animal: that a person would have a dedicated personal AI entity that works as their guardian angel in a world of peril. Think about trying to navigate all of the AI stuff coming your way as a human: all of the scams, all of the drama of other people's communications, not to mention government and business messaging churned out in automated ways. 'Consumers are out there trying to navigate a really complex marketplace, and as AI is injected into the marketplace by many companies, it's probably going to become even harder for consumers to understand if they're getting a good deal, to understand the different options out there when they're making a purchase,' said Ginny Fahs of Consumer Reports in a recent panel aimed at an idea very much like this, the idea of personal defense AI. 'And so an AI that is loyal to the consumer, loyal to us as individuals, first and foremost, is really going to be essential for building trust in these AI systems, and for … migrating to a more authentic economy.' Fahs was among a set of expert panelists at Imagination in Action in April, and I found this to be one of the more compelling talks, not least because of past interviews I've seen in the last two years. Take data rights advocate who famously coined the term 'idatity' to talk about the intersection of personal data and technology. Anyway, my colleague Sandy Pentland moderated this group discussion, which covered a lot of thoughts on just how this kind of AI advocacy would work. 'There was a need to reform laws to keep up, to have electronic signatures, electronic contracts, automated transactions,' said panelist Dazza Greenwood of the Internet age, relating that to today's efforts. 'And I helped to write those laws as a young lawyer and technologist.' Panelist Amir Sarhangi spoke about the value of trust and familiarity with a person's AI advocate. 'Having that trust being established there, and having the ability to know who the agent is and who the enterprise is, becomes very important,' he said. 'Part of it is this general problem of, how do you make sure that agents don't break laws, introduce unexpected liabilities, and (that they) represent the authentic interest of the consumer, and (that they can) actually be loyal, by design?' said panelist Tobin South, who got his PhD at MIT. How It Might Work Panelists also discussed some of the procedural elements of such technology. 'In collaboration with the Open ID Foundation, who kind of leads all the standards and protocols keeping our internet safe, we are pushing forward standards that can help make agents safe and reliable in this kind of new digital age,' South said. Fahs talked about something her company developed called a 'permission slip.' 'You could go to a company through the agent, and the agent would say to the company, 'please delete this person's data,' or 'please opt out of the sale of this person's data,'' she said. 'It was a version of an agentic interaction that was (prior to the explosion of AI), but where we really were getting an authorization from a user for a specific purpose to help them manage their data, and then going out to a company and managing that transaction, and then reporting back to the customer on how it went.' On privacy, Greenwood discussed how systems would deal with laws like California's CCPA, which he called a 'mini-GDPR,' and encouraged people to use the term 'fiduciary' to describe the agent's responsibilities to the user. Sarhangi talked about the history of building KYA. 'One of the things we started talking about is KYA which is, 'know your agent,' and 'know your agent' really is about understanding who's behind the agent,' he said. 'These agents will have wallets, basically on the internet, so you know what transactions are being conducted by the agent. And that's really powerful, because when they do something that's not good, then you have a good way of understanding what the history of that agent has been, and that will go as part of their … reputation.' Crowdsourcing Consumer Information Another aspect of this that came up is the ability of the agents to put together their people's experiences, and share them, to automate word of mouth. 'A really key type of a thing I'm excited about is what Consumer Reports does without thinking about it,' said Pentland, 'which is compiling all the experiences of all your millions of members to know that 'these blenders are good' and 'those blenders are bad,' and 'don't buy that' and 'you don't trust that dude over there.' So once an agent is representing you, you can begin doing this automatically, where all the agents sort of talk about how these blenders are no good, right?' Fahs agreed. 'I can so casually mention to my AI agent, 'oh, this purchase, I don't like that one feature'' she said. 'And if that agent has a memory, and has the ability to coordinate and communicate with other agents, that becomes kind of known in the network, and it means that future consumers can purchase better, or future consumers have more awareness of that feature.' South added some thoughts on data tools. 'There are many really cool cryptographic tools you can build to make the sharing of data really safe, right?' he said. 'You don't need to trust Google, to just own all your data, promise not to do anything wrong with it. There are real security tools you can build into this, and we're seeing this explosion right now.' South also mentioned NANDA, a protocol being developed by people like my colleague Ramesh Raskar at MIT. NANDA is a way to build a decentralized Internet with AI, and it seems likely to blossom into one of the supporting pillars of tomorrow's global interface. Agents and Agency The panel also talked about some of the logistics, for instance: how will the agent really know what you want? 'You want the user to feel like they can provide very, very fine-grained permissions, but you also don't want to be bugging them all the time saying, 'Do I have permission for this? Do I have permission for that?'' Fahs said. 'And so … what the interface is to articulate those preferences, and to, even, as the agent, have real awareness of the consumer's intent, and where that can be extended, and where there really does need to be special additional permission granted, I think is, is a challenge that product managers and designers and many of us are going to be trying to thread the needle on.' 'One of the things that current LLMs don't do very well is recognize what a specific person wants,' Pentland added. 'In other words, values alignment for a specific person. It can do it for groups of people, sort of with big interviews, but an agent like this really wants to represent me, not necessarily you, or you. And I think one of the most interesting problems there is, how do we do that?' 'Finally, we have the tools that (resemble) something like fiduciary loyal agents,' Greenwood said. 'There's an expression going around Stanford, which is: the limiting factor on AI is context: not the size of the window, but your ability to structure information, to feed it to the AI, both for understanding consumers, but to also do preference solicitation,' South said. 'If you want the agent to act on your behalf, or an AI to do things you actually want, you need to extract that information somehow, and so both as individuals, making your data available to AI systems, but also as an organization, structuring information so that AIs can know how to work with your systems.' The Race Toward Personal Advocacy I think all of this is very necessary right now, in 2025, as we try to really integrate AI into our lives. This is happening, it seems, pretty much in real time, so this is the time to ask the questions, to find the answers, and to build the solutions.
Yahoo
17 hours ago
- General
- Yahoo
13 'Micro' Rejections That Are Killing Your Marriage
It's easy to dismiss certain habits in a relationship as no big deal. A sarcastic jab here, a little white lie there—after all, nobody's perfect. However, some of the most damaging behaviors don't present themselves as dramatic red flags; they creep in subtly and erode the connection over time. You chalk it up to stress, personality quirks, or just 'how things are,' until the intimacy starts to evaporate quietly. The truth? What you overlook now might be what breaks you later. It feels playful, even flirty—those quick-witted jabs and ironic comments that pass for banter. But when sarcasm becomes your baseline mode of interaction, it can leave one or both partners feeling misunderstood or belittled. What's framed as 'just a joke' can chip away at trust, especially if it touches on insecurities or emotional sore spots. Over time, the line between humor and hostility blurs, and what once felt like fun starts to feel like avoidance. Many couples use sarcasm as a way to avoid vulnerability. It creates emotional distance while preserving the illusion of closeness. But relationships built on mutual safety don't thrive in a space filled with passive digs and veiled criticism. According to psychologist Clifford N. Lazarus, Ph.D., sarcasm can subtly undermine trust and create a barrier to genuine communication, making it a clever mask for resentment that doesn't go unnoticed. In a world dominated by screens, it's alarmingly easy to give your phone more attention than your partner. The allure of instant information, work emails, or social media notifications can seduce you away from meaningful face-to-face interactions. When screen time consistently takes precedence, the message is clear: your partner isn't as important as the digital world. This micro-rejection chips away at the sense of being valued, leaving your partner feeling second-best. This silent dismissal can lead to a slow but steady erosion of intimacy. When your partner feels like they're competing with a device for your attention, it breeds frustration and resentment. The antidote is simple yet profound—be present. Put down your phone, look them in the eyes, and engage in the art of conversation, treating their presence as something sacred and worthy of your full attention. It's easy to take for granted the little things your partner does each day, from doing the dishes to picking up the kids. These might seem mundane, but acknowledging them is crucial for sustaining a positive connection. Research by Amie M. Gordon from the University of California, Berkeley, shows that expressing gratitude is linked to higher relationship satisfaction. Recognizing these efforts is more than just politeness; it's a powerful way to communicate respect and appreciation. When these daily acts go unnoticed, it sends a subtle message of indifference. Over time, your partner might feel unappreciated and invisible, leading to a slow erosion of goodwill. Reversing this trend is easy—it starts with a simple acknowledgment. A heartfelt thank you can transform the mundane into a gesture of love, reinforcing the bond between you. Difficult conversations are, by nature, uncomfortable. But avoiding them is a silent marriage killer, allowing issues to fester unchecked. When you sidestep uncomfortable topics, you're inadvertently telling your partner that their concerns aren't worth addressing. This avoidance fosters a culture of silence, where underlying problems are never resolved and resentment has space to grow. Engaging in these discussions requires courage and a willingness to be vulnerable. It's about creating a safe space where both partners can express their emotions without fear of judgment. While it might feel easier to sweep things under the rug, doing so only postpones the inevitable. Embrace the discomfort as an opportunity to grow closer, transforming conflict into connection. Physical touch is an essential component of intimacy, but it often becomes one of the first casualties in a busy life. A lack of spontaneous hugs, kisses, or hand-holding can leave your partner feeling unloved and undesired. According to a study published in the Journal of Social and Personal Relationships, regular physical affection is positively correlated with relationship satisfaction and stability. When physical touch dwindles, it doesn't just signal a cooling of passion—it speaks to a deeper disconnect. The absence of affection can create a void that grows over time, leading to feelings of loneliness within the relationship. It's crucial to remember that touch is a language of its own, speaking volumes where words might fail. Reignite this physical connection with small gestures that show love and care. A simple touch can convey warmth, reassurance, and a sense of belonging, revitalizing the emotional bond. Everyone wants to feel heard, understood, and validated. When you dismiss your partner's emotions, you're telling them that their feelings don't matter. This rejection can be as subtle as an eye roll or as overt as changing the subject. Over time, these dismissals accumulate, creating a chasm of misunderstanding and resentment. Empathy, not judgment, is the antidote to emotional dismissal. Make a conscious effort to listen actively and validate your partner's feelings, even if you don't agree with them. Communication is about more than just words; it's about connection and understanding. By honoring your partner's emotional world, you affirm their worth and strengthen the relational foundation. Couples often share burdens, but joy needs to be shared as well. Celebrating each other's successes, no matter how small, is vital for a thriving relationship. Positive psychologist Shelley Gable, Ph.D., found that sharing good news with your partner can boost relationship satisfaction and intimacy. When you fail to celebrate joyful moments, you miss an opportunity to build positive memories and reinforce your connection. Neglecting to share joy can make life feel monotonous, draining the relationship of excitement and vitality. Make it a point to celebrate each milestone, whether it's a work achievement or a personal victory. These moments of shared happiness act as glue, binding you together through good times and bad. Invite joy into your relationship, and watch it flourish. Criticism is easy, but it's often destructive. When critiques are framed harshly, even with the best intentions, they can feel like personal attacks. Over time, constant criticism erodes self-esteem and damages the relational bond. What begins as an attempt to improve can quickly devolve into a cycle of defensiveness and hurt feelings. Constructive critique, on the other hand, is a form of support. It involves focusing on behaviors and offering solutions rather than attacking the person. Approach conversations with empathy and a genuine desire to help your partner grow. This approach fosters a collaborative environment where both partners feel valued and respected. Grudges are like emotional clutter, taking up space and weighing down the heart. When you hold onto past grievances, you prevent healing and growth. This emotional baggage can stifle the relationship, leading to a persistent undercurrent of tension and resentment. The energy spent on maintaining these grudges could be redirected towards healing and reconnection. Letting go of grudges requires a conscious decision to forgive and move forward. It's not about forgetting the hurt but about choosing peace over continued conflict. This process involves open communication and a willingness to understand each other's perspectives. By releasing these emotional anchors, you create space for growth and renewed intimacy. Vulnerability is the cornerstone of intimacy, yet it often feels risky. By withholding your true feelings, you create a barrier to deeper connection. Your partner might sense this reluctance but not understand its source, leading to misunderstanding and distance. The irony is that by avoiding vulnerability, you protect yourself from pain while simultaneously denying yourself true closeness. Embracing vulnerability means opening up about your fears, hopes, and dreams. It's about letting your partner see the real you, unfiltered and authentic. This openness invites reciprocity, encouraging your partner to share their vulnerabilities as well. In this mutual exchange, you build a resilient bond that can weather life's inevitable challenges. Emotional labor is the invisible work of caring for the emotional well-being of others. When one partner consistently manages the emotional landscape of the relationship without acknowledgment, it leads to burnout and resentment. This invisible effort is often undervalued, leaving the burdened partner feeling unappreciated and exhausted. Over time, this imbalance erodes the foundation of the partnership. Recognition and redistribution of emotional labor are key to maintaining relational balance. Start by acknowledging the work your partner does to maintain a healthy emotional relationship. Engage in open conversations about sharing this responsibility equitably. By valuing and participating in emotional labor, you create a partnership characterized by mutual respect and shared effort. Boundaries with others safeguard the intimacy between you and your partner. Failing to establish these limits can open the door to external influences that disrupt your relationship harmony. This could be in the form of an overbearing family, demanding work obligations, or friendships that overstep. Without boundaries, your partner may feel sidelined and undervalued. Establishing boundaries is an act of love and respect for your relationship. It involves clear communication and a united front in prioritizing your partnership. By actively protecting your shared space, you affirm its importance and strengthen your bond. Boundaries are not barriers but bridges to deeper connection and understanding. Expecting your partner to intuitively know your needs or desires sets the stage for disappointment. When these unspoken expectations go unmet, it breeds frustration and disconnect. This assumption disregards the complexity of human communication and the uniqueness of individual perspectives. Over time, the gap between expectation and reality widens, leading to resentment. Clear and open communication is the antidote to mind-reading assumptions. Share your thoughts, needs, and desires explicitly with your partner. This practice not only clarifies misunderstandings but also enriches the relationship by building trust and intimacy. By articulating your inner world, you invite your partner to know you, fostering a deeper connection.
Daily Mail
20 hours ago
- Sport
- Daily Mail
Emma Raducanu determined to rediscover her joy at Wimbledon as she opens up on trust and embracing art class to bring out her creative side on the court
Even in the calmer periods of the tennis calendar, Emma Raducanu lives her life under a burning glare. When Wimbledon rolls around, that stare becomes like Tolkien's Eye of Sauron: unlidded, unblinking, unrelenting. 'It is a big occasion every year, something that brings a lot of excitement,' says the British No 1. 'That buzz of winning at Wimbledon, not much beats it. At the same time, you do feel a bit of pressure.' In such moments, it matters who you have around you, and Raducanu is grateful to have a team - led by coach Mark Petchey - that she can trust. 'You're not going to feel so comfortable all the time,' says Raducanu. 'To have those moments where you open up and show a bit of vulnerability, you only want to do that with people you can trust. 'Having that when everything is heightened is very helpful. Sometimes maybe your behaviour isn't perfect, you need to let certain things out, and it's very helpful to know they're not going to take it personally.' It has not always been the case. Raducanu spoke to Mail Sport in Rome this year about the difficulty she finds in trusting people, and returned to the theme here. 'At times it just felt like I couldn't speak out because I didn't want what I said to be shared and spoken about and gossiped,' she says. 'You know how Chinese whispers go, it's exaggerated and twisted. So I just preferred to keep everything in and that is not necessarily the best thing because when you're on court, you're holding a lot in rather than being expressive, and that's when I'm at my best.' For a reminder of when Raducanu has been at her expressive best here, we can look back to her debut in 2021. It is easy to forget - given the US Open title which quickly followed - how magical that run to the fourth round was. For a nation reeling from the Covid-19 pandemic and political upheaval, the 18-year-old Raducanu fell from the skies like a drop of pure innocence and joy in a time of cynicism and sadness. What captured the British public was not so much Raducanu's effortless tennis but her smile. She walked out with a smile, she played with a smile and she won with a smile. Life has not always been kind to her since then. Injuries, stalkers and more injuries. For the third time in a row she enters a Grand Slam nursing a back injury - but she is determined to smile through the pain. 'I want to embody that joy,' she says when asked about Wimbledon 2021. 'I've recently realised that what we do, it's for such a short amount of time and it will go before we know it. 'I was listening to Ana Ivanovic (former world No 1) say she wished she had enjoyed it more. Sometimes I look at the future and think, "Oh my god, am I going to regret not enjoying this moment?" 'I'm 22 now, so I'm living for that person to not have any regrets to look back on. I want to bring joy to what I do and enjoy this time, because it's going to go by really fast.' For Raducanu, joy on the court can only come with joy off the court - time in which she can take her mind off tennis. Her future mixed doubles partner Carlos Alcaraz winds down with party trips to Ibiza but Raducanu is more book club than nightclub. She is taking an art history class - more on that later - and her latest read is Zero to One by Peter Thiel, a book subtitled: notes on startups or how to build the future. It feels appropriate. Coach Petchey said at the French Open his mantra to Raducanu is: forget the US Open, your career starts now. Back to zero - now it's time to build the future. 'It's the mental shift of not trying to compare every result to winning a Grand Slam,' explains Raducanu. 'It's difficult to get my head around and bring my expectations a little bit down, because I'm like: "Well, I've achieved that. Why can't I achieve this?" That's the hardest internal debate that I have in my mind and that's I think maybe where Mark gets that idea from.' Back to art history. 'I'm doing a one-year course,' Raducanu says. 'It gives me something different to do. My subjects at school were quantitative - maths and economics - art history is completely different. You challenge your brain to think in ways it is not used to. It's really fascinating.' As well as developing an appreciation for the impressionists - Claude Monet is her favourite - Raducanu feels her study of art will help bring out her creative side on the court. 'I grew up very boxed into a way of thinking: maths and logic, ABC,' she says. 'Over the last few years I figured out what I actually enjoy. When I play my best, I'm free, I'm enjoying it. I don't have to be so serious and "on" all the time. On court if you're laughing, it can be seen as unserious, but actually for me I'm probably gonna play better than if I'm putting so much pressure on myself to be perfect.' And so we come back to where we started: to pressure, and to feeling joy on the court. Expectations are low for Raducanu going into Wimbledon - at least they ought to be, given her back issue and the presence of world No 1 Aryna Sabalenka in her section of the draw. But the biggest lesson she can learn from 2021 is that if she can find her smile again, anything is possible.
Forbes
a day ago
- Business
- Forbes
How Tech Can Build Back Trust In The AI-Flooded Digital Age
Uriel Maslansky is the CEO and Co-Founder of Atly . getty Every corner of the internet today is flooded with AI-generated content. Sometimes this content is harmless—or even helpful. But AI remains prone to errors and misinformation continues to cloud the reliability of online advice. When users seek genuine human insights—like reviews for restaurants or experiences—they often encounter a frustrating mix of fake, outdated or low-quality information. The result is a minefield of content that's difficult to trust. This is more than a hunch. Google recently uncovered more than 10,000 fake listings on Google Maps, from phantom businesses to hijacked legitimate accounts. No wonder trust in the internet is unraveling. Even Gen Z—often considered the most digitally fluent generation—is growing skeptical. One in three teens say GenAI makes it harder to trust the accuracy of what they read online. So how can tech companies rebuild trust? They must either replicate the authenticity of real-world recommendations or successfully aggregate genuine, crowd-sourced insight at scale. The AI Content Flood Tools like ChatGPT have made it easy to mass-produce content at scale. Product reviews, articles, social posts, and more are now often machine-generated—sometimes indistinguishably so. An analysis of more than 300 million documents—including consumer complaints, press releases, job postings and even official communications from global institutions like the United Nations—revealed the growing spread of "AI Slop": content generated by AI that mimics legitimate material but ultimately misinforms, confuses or adds no real value. Declining Trust As the slop pile grows, trust in traditional search and recommendation engines has eroded. In 2020, nearly half of consumers believed online reviews were manipulated by brands. By 2022, more than 80% said they were concerned about fake reviews—and that was before GenAI fully entered the scene. My company's recent survey found that one in three people have little to no trust in Google Map when it comes to recommending places that best fufill their needs. Even though users know misinformation is an issue, many still assume platforms like Gemini or ChatGPT scan the internet to find the best answers. In reality, these systems often rely on just a few sources—sometimes even one—resulting in outdated, irrelevant or simply incorrect outputs. And that is assuming the content wasn't generated by AI in the first place. Social media have also struggled with deepfakes, and AI-generated influencers and fake product endorsements. X (formerly Twitter) has come under fire for its proliferation of AI-generated accounts, while Instagram and TikTok are also seeing a rise in artificial engagement and impersonation. The Future Of Digital Trust: How Tech Must Adapt In an era overwhelmed by synthetic content, users want credible sources they can actually rely on. In the absence of trusted word-of-mouth recommendations, many users turn to identity-based communities—forums or platforms where verified members share firsthand experiences. For example, someone with Celiac disease might use a gluten-free dining forum to find restaurants that accommodate their needs. Other users cross-check multiple sources to triangulate a consensus. A person looking for a new doctor in a city where they don't know anyone might read dozens of reviews across multiple platforms to find a name that pops up consistently. The more repetition they see, the more confident they feel. How can tech platforms replicate this peace of mind? • Prioritize human validation. Platforms that verify contributors— like LinkedIn's verified badges or Reddit's community-based contributor checks—will gain trust by proving recommendations come from real people with relevant interests or authority. • Surface the consensus. Tools that aggregate multiple user-generated perspectives help users cross-check sources in one place, reducing time spent digging for repeated signals. • Be transparent. Through content labelling, fact-checking and visible disclosures about AI involvement, platforms can give users more context—and more confidence in what they're reading. Trust Is A Must The battle for trust isn't just about filtering AI-generated content. It's about changing how people find and vet information online in an era where trust is the internet's most valuable commodity. Companies must recognize that sharing verified voices and surfacing authentic insights isn't just a user perk—it's a strategic advantage. Those who build with trust at the center will not only regain user confidence, but also lead in the new digital era. Forbes Technology Council is an invitation-only community for world-class CIOs, CTOs and technology executives. Do I qualify?
Fast Company
a day ago
- Business
- Fast Company
People-first leadership in a performance-driven world
In a world where leadership is often mistakenly understood as a position of control, I've found that true impact comes from service—leading not from above, but alongside your team to achieve success. This point was driven home about 15 years ago, when I made a resolution to read more books. Since starting this journey, one book stood out and shaped my leadership style more than any other: The Way of The Sheperd. It resonated with me so much that I even named my youngest son, Shep, after it. This book takes readers through core principles of servant leadership and outlines a leadership plan that showcases how true influence comes not from authority, but from trust, empathy, and a genuine devotion to the growth and well-being of your team. I reread this book once a year to remind myself that the most effective leaders are ones who lead with compassion, understand what motivates each team member, and empower everyone to hold themselves accountable. It underscores how a leader can't manage what they don't know, and how too many well-intentioned leaders focus solely on performance rather than their people. These lessons have influenced the way I lead, inspiring me to prioritize building trust and authentic connections with our team. At Kendra Scott, I make it a point to ensure everyone has direct access to me—my email is always open—and I encourage team members to reach out or schedule time to discuss anything on their minds. Company connections We've also established a tradition of celebrating the meaningful connections within our company. For the past 9 years, we've passed down the shepherd's staff. The tradition involves the current holder receiving the staff and keeping it for a set period of time before nominating someone else at the next family meeting. They share how this person has impacted them, add a meaningful token to the staff, and pass it on to the new nominee. The cycle continues from there. This simple yet powerful practice has reinforced our culture and the importance of the connections we share with one another. However, this modern leadership philosophy wasn't one that always came naturally to me. Growing up, my life was all about sports, which helped me become the first in my family to go to college. The competitive mindset required for sports can sometimes be too focused on the individual. But the real lesson I took away, doing whatever it takes with your team to win, shaped my early approach to leadership. 3 things I know As I moved into the business world and started working with founders like Ralph Lauren and Kendra Scott, I began to see how personal their connection to their companies was. That shifted my approach to leadership, and I started to focus more on building trust and creating a more supportive, nurturing environment for my team. Here are three things I know now: Fostering a sense of purpose leads to stronger performance Investing in your team and infusing every position with importance helps to instill passion and purpose in your employees. Every employee should be empowered to feel as if they represent a brand's vision. This authentic connection fuels productivity and drives success. Making mistakes can be your biggest asset You learn the most through your mistakes. In those moments, the best lessons come from acknowledgement and accountability. As a leader, being transparent and vulnerable about your own missteps can set a tone that not only enhance company culture, but also make employees feel secure in taking risks. The importance of leading with a learner's heart Great leaders are great learners. No one has all of the answers, regardless of their position in an organization. That's why it's important to maintain a culture of continuous learning and collaboration. The more you learn, the more tools and opportunities you have. In the end, leaders can't be successful without their team, and leadership isn't about control, power, or having all the answers. It's about showing up for your people, creating space for them to grow, and demonstrating humility through it all. Whether it's by reading a book about servant leadership or establishing supportive methods, I've learned that true leaders are those who cultivate intentional connections with their employees. There is still much to learn, and my journey is still unfolding, but one thing I know to be true is that leading with trust and empathy is the type of legacy worth leaving.
