Latest news with #uBreakiFix
Phone Arena
03-07-2025
- Phone Arena
Samsung's exclusive phone colors are causing repair delays and customers aren't happy
Trouble in Icy Blue The issue came to light when a The issue came to light when a Galaxy Z Fold 5 owner attempted to get their Icy Blue model serviced at an authorized uBreakiFix location for a network-related issue. Eventually, Samsung offered a replacement unit with a $99 deductible — later reduced to $1 — but even then, the replacement came in a completely different color. Would you still pick an exclusive Samsung color knowing repairs might be harder? Yes – I'll stick to standard colors for easier support Maybe – depends on how rare the color is No – I'd still pick the exclusive finish I love Samsung should improve support for all color options Yes – I'll stick to standard colors for easier support 0% Maybe – depends on how rare the color is 0% No – I'd still pick the exclusive finish I love 0% Samsung should improve support for all color options 0% Samsung Care Plus can't always save you The service center didn't have matching replacement parts in stock, and neither did any of the nearby centers. A technician offered to use a different-colored part, but there was a snag: a Samsung Care rep confirmed that the device wouldn't activate if the housing color didn't match (ridiculous...).Eventually, Samsung offered a replacement unit with a $99 deductible — later reduced to $1 — but even then, the replacement came in a completely different color. Receive the latest Samsung news Subscribe By subscribing you agree to our terms and conditions and privacy policy What to expect at Unpacked Samsung is expected to unveil the What's surprising here is that this happened despite the user having Samsung Care Plus, the company's premium support package that promises 'complete peace of mind' for accidental damage and repairs. In theory, it should cover issues like this without much hassle. In practice, it seems your peace of mind might depend on what color you picked at through the Reddit thread, you'll find other users sharing the same frustration — especially those who opted for flashy, exclusive finishes like Coral Red or Titanium Jadegreen. Replacement parts for these shades just don't seem to be widely stocked is expected to unveil the Galaxy Z Fold 7 and Galaxy Z Flip 7 at next week's Unpacked event — and leaks point to an exclusive Mint Green color option being available for both. A question of popularity It's hard not to see this as a reflection of sales volume. Samsung's exclusive online finishes are only available through its website, which likely limits how many are sold. That lower volume makes it understandable (but still frustrating) that replacement parts aren't as readily available. At the end of the day, the bold colors are a fun way to make your phone stand out. But if Samsung can't support them properly after the sale even with Care Plus coverage, then maybe it's time to rethink how exclusive these shades really should be. Based on the aforementioned repair experiences, though, that color could come with complications down the road. If you care about fast and painless service, sticking with the standard colorways might be the smarter call hard not to see this as a reflection of sales volume. Samsung's exclusive online finishes are only available through its website, which likely limits how many are sold. That lower volume makes it understandable (but still frustrating) that replacement parts aren't as readily the end of the day, the bold colors are a fun way to make your phone stand out. But if Samsung can't support them properly after the sale even with Care Plus coverage, then maybe it's time to rethink how exclusive these shades really should be. Grab Surfshark VPN now at more than 50% off and with 3 extra months for free! Secure your connection now at a bargain price! We may earn a commission if you make a purchase This offer is not available in your area. Samsung's eye-catching and colorful limited-edition phone finishes may look great in your hand, but they might not be so pretty when it's time for repairs. According to a recent user report on Reddit, getting a Galaxy flagship fixed in one of Samsung's exclusive online-only colorways can result in significant delays — even for those with Samsung Care+ coverage.
Yahoo
03-06-2025
- Business
- Yahoo
The Top Season to Break or Lose Your Phone is Here, as Consumers Brace for Price Hikes
The "summer surge" in tech accidents has higher stakes in 2025 – Asurion® shares tips to prepare NASHVILLE, Tenn., June 3, 2025 /PRNewswire/ -- School is out, temps are on the rise, beach towns are filling up – it's beginning to look a lot like summer. This year, however, the season arrives amidst a hum of uncertainty as Americans brace for much-speculated price hikes on consumer goods, from groceries to clothing to electronics. Regarding the latter, consumers are warned to be extra cautious this summer – chances of breaking or losing your phone shoot way up from June to September. (Your other tech devices face increased risk, too.) Price tags aren't the only thing expected to rise this years, tech care company Asurion® has tracked the "summer surge" in tech accidents. Last year, the company saw insurance claims for lost and damaged phones increase more than 20% during the summer months compared to the rest of the year. Liquid damage incidents nearly doubled as record-breaking temperatures sent Americans (and their phones) flocking to pools, lakes, and oceans for refuge. The splash zone wasn't the only risk factor; claims for "unrecoverable" phones – those dropped over the side of a boat, for example – surged 66%. Let's not forget cracked screens and back-glass, which rose 18% and 43% respectively as people spent more time out and about. July 4th continues to rank as the most dangerous day for your phone, with 52% more incidents than an average day. As for non-mobile devices – laptops, tablets, game consoles, and the like – Asurion saw a 13% lift in claims during the summer months. The most at risk? Gaming devices. Claims rose by nearly a quarter, often tied to increased use during summer break, plus transport-related accidents when traveling with consoles and handhelds. Consumers have options, even if tech prices one wants to be faced with unplanned repair or replacement expenses, especially in the current climate. Here's the good news: whether you fall victim to gravity, circumstance, or plain bad luck, you have options beyond shelling out for a costly device replacement. If you have an Asurion-backed protection plan, your next steps are easy. Simply file a claim and once approved, Asurion will facilitate a repair or replacement, often as soon as same-day. The most you would have to pay is your deductible – though you might not owe anything at all, depending on your plan and the nature of the incident. Protection plans offer budget predictability and comfort in knowing that if something happens to your device, you're covered – no matter what else is going on in the market. If you don't have a protection plan, don't stress. Most issues can be fixed at a fraction of the cost of buying a new device. uBreakiFix® by Asurion stores fix millions of gadgets every year, from screens, back-glass, and cameras to water damage, charging issues, data recovery, and more. Whether your phone crashed face-down on the concrete or your laptop got splashed while working poolside, the repair experts at uBreakiFix by Asurion can help. You can stop by one of nearly 700 stores nationwide, or they can even come to you in some cases. If your device is damaged beyond repair, you can still save on a replacement. Consider buying a refurbished or last-gen model – just make sure to do your due diligence to ensure you're getting a good quality device at a fair price. Most uBreakiFix by Asurion stores offer quality-tested refurbished phones that work with any carrier and come with a 90-day warranty. Tech longevity is the best bang for your accidents aside, the best way to stretch your dollar is to hold onto your devices as long as possible before replacing. Getting the most from your gadgets may require some simple and inexpensive maintenance – things like replacing your phone battery when it starts to degrade; tuning up your laptop after years of downloads and delayed software updates; or cleaning your game console of dust and debris – all of which can add years to the life of your devices. Another part of maintenance: getting timely repairs when something does break, lest it develop into a bigger (and more expensive) issue. And for the love of tech, skip the rice next time a device gets doused. There are better ways to dry out wet tech – and the experts at Asurion and uBreakiFix by Asurion are always happy to help. For more information about protection plans, repair services, and more: and About AsurionOur journey in tech care began with cellphone insurance, back when consumers' biggest tech worry was a lost or broken phone. Decades later, we're still dedicated to caring, but now we look after all the essential devices that power your life—tablets, computers, TVs, game consoles, smart speakers, fitness trackers, video doorbells, and nearly everything in between. With thousands of experts nationwide and hundreds of local repair shops, all supported by the most advanced supply chain in the industry, we've proudly cared for millions of customers with thousands of different devices. From setup, troubleshooting, repairs, or replacements, we get your favorite tech back up and running, often as soon as the same day. Asurion is ready to help however you need it — online, over the phone, in your neighborhood, or even at your doorstep. View original content to download multimedia: SOURCE Asurion Sign in to access your portfolio
Yahoo
27-05-2025
- Business
- Yahoo
uBreakiFix Tech Repair Franchise Opens First Albany-Area Store
New Latham store offers fast fixes for phones, tablets, laptops, and more LATHAM, N.Y., May 27, 2025 /PRNewswire/ -- Leading tech repair provider uBreakiFix® by Asurion has opened its newest franchise location in Latham at 664 New Loudon Road in Fresh Market Commons. The store offers professional fixes for most consumer electronics, from smartphones, tablets, and computers to game consoles, smart speakers, drones, and more. While common repairs include cracked screens, battery issues, and liquid damage, uBreakiFix repair experts have fixed millions of devices and can help with nearly any tech mishap, with most repairs completed the same day. The store also offers tech support services like virus removal, data backup and transfer, and tune-ups for devices that have become sluggish over time, as well as preventative care services like device cleanings. uBreakiFix Latham is owned by Matt Troyer and Eric Atchley, who own eight additional uBreakiFix stores across the country. The new location is the duo's first in New York – and the first Albany-area shop for the nearly 700-store franchise. "We're thrilled to open not just in Latham, but in such a vibrant, busy shopping center where we can offer a ton of value and convenience to people while they run other errands or grab a bite to eat," Troyer said. "We're excited to bring a much-needed service to this area, and we look forward to sharing the uBreakiFix experience with customers here." uBreakiFix stores fix all types of electronics, regardless of make or model. The stores are authorized service providers for Samsung Galaxy® smartphones, Google Pixel™ smartphones, Xbox® game consoles, Microsoft Surface® devices, and more. uBreakiFix stores also have access to Apple® genuine parts, tools, and manuals as part of Apple's Independent Repair Provider network. "We are excited to serve people in Latham and greater Albany with fast and affordable tech repair," said uBreakiFix CEO Dave Barbuto. "We all rely on our phones and laptops more than ever before, and at uBreakiFix our mission is bigger than repairing shattered screens and broken charge ports. We fix tech because people rely on tech to stay connected to things that are important to them. We look forward to serving this community through our new location." uBreakiFix offers free, no-obligation diagnostics on all gadgets, as well as a low-price guarantee and 1-year limited warranty. For more information, to view a service menu, or to book a repair appointment, visit Walk-in service is also available. uBreakiFix Latham is located at: uBreakiFix by Asurion664 New Loudon Rd, Latham, NY 12110(518) 608-0068 About uBreakiFix by AsurionuBreakiFix by Asurion stores specialize in the repair of consumer technology, including smartphones, game consoles, tablets, computers, and nearly everything in between. Cracked screens, software issues, camera issues, and most other problems can be repaired by visiting uBreakiFix stores across the U.S. Since 2016, uBreakiFix has served as a walk-in repair partner for Google Pixel customers. In 2018, uBreakiFix became a Samsung Care authorized service provider offering same-day, in-person support for Samsung Galaxy customers across the U.S. In 2019, uBreakiFix joined the Asurion family and now operates as a subsidiary of the tech care company while still maintaining the franchise model. For more information, visit View original content to download multimedia: SOURCE Asurion
Malaysian Reserve
01-05-2025
- Business
- Malaysian Reserve
uBreakiFix Tech Repair Franchise Grows O'ahu Footprint, Opens in Aiea
New Pearlridge Center store offers fast fixes for phones, tablets, laptops, and more OAHU, Hawaii, May 1, 2025 /PRNewswire/ — Leading tech repair provider uBreakiFix® by Asurion has opened its newest franchise location in Aiea at 98-127 Kaonohi Street in Pearlridge Center, right next to Anna Miller's and Tamuras. The store offers professional fixes for most consumer electronics, from smartphones, tablets, and computers to game consoles, smart speakers, drones, and more. While common repairs include cracked screens, battery issues, and liquid damage, uBreakiFix repair experts have fixed millions of devices and can help with nearly any tech mishap, with most repairs completed the same day. The store also offers tech support services like virus removal, data backup and transfer, and tune-ups for devices that have become sluggish over time, as well as preventative care services like device cleanings. 'We are excited to serve more people in O'ahu with fast and affordable tech repair,' said uBreakiFix CEO Dave Barbuto. 'We all rely on our phones and laptops more than ever before, and at uBreakiFix our mission is bigger than repairing shattered screens and broken charge ports. We fix tech because people rely on tech to stay connected to things that are important to them. We look forward to serving this community through our new location.' uBreakiFix stores fix all types of electronics, regardless of make or model. The stores are authorized service providers for Samsung Galaxy® smartphones, Google Pixel™ smartphones, Xbox® game consoles, Microsoft Surface® devices, and more. uBreakiFix stores also have access to Apple® genuine parts, tools and manuals as part of Apple's Independent Repair Provider network. uBreakiFix offers free, no-obligation diagnostics on all gadgets, as well as a low-price guarantee and 1-year warranty on all repairs. The new store brings the company's retail footprint to nearly 700 locations across the U.S. For more information, to view a service menu, or to book a repair appointment, visit Walk-in service is also available at the Aiea location. uBreakiFix Aiea is located at:uBreakiFix by Asurion98-127 Kaonohi St, Aiea, HI 96701 (808) 762-4349 (IFIX) About uBreakiFix by Asurion uBreakiFix by Asurion stores specialize in the repair of consumer technology, including smartphones, game consoles, tablets, computers and nearly everything in between. Cracked screens, software issues, camera issues and most other problems can be repaired by visiting uBreakiFix stores across the U.S. Since 2016, uBreakiFix has served as a walk-in repair partner for Google Pixel customers. In 2018, uBreakiFix became a Samsung Care authorized service provider offering same-day, in-person support for Samsung Galaxy customers across the U.S. In 2019, uBreakiFix joined the Asurion family and now operates as a subsidiary of the tech care company while still maintaining the franchise model. For more information, visit
Yahoo
28-04-2025
- Business
- Yahoo
uBreakiFix Tech Repair Franchise Grows Bay Area Footprint, Opens in El Cerrito
New East Bay store offers fast fixes for phones, tablets, laptops, and more EL CERRITO, Calif., April 28, 2025 /PRNewswire/ -- Leading tech repair provider uBreakiFix® by Asurion has opened its newest franchise location in El Cerrito at 210 El Cerrito Plaza, Unit 101. The store offers professional fixes for most consumer electronics, from smartphones, tablets, and computers to game consoles, smart speakers, drones, and more. While common repairs include cracked screens, battery issues, and liquid damage, uBreakiFix repair experts have fixed millions of devices and can help with nearly any tech mishap, with most repairs completed the same day. The store also offers tech support services like virus removal, data backup and transfer, and tune-ups for devices that have become sluggish over time, as well as preventative care services like device cleanings. uBreakiFix El Cerrito is owned by Peter and Noel Madsen, who also own stores across Sacramento and Phoenix. The new store joins several other San Francisco-Oakland locations, including stores in San Rafael, Union City, Dublin, Fremont, and more. "We're thrilled to open our doors in El Cerrito and provide the community with a trusted option for tech repair," Peter Madsen said. "When a device you rely on breaks or stops working like it should, life is interrupted. We understand that feeling, and we're here to help customers get back up and running as quickly as possible." uBreakiFix stores fix all types of electronics, regardless of make or model. The stores are authorized service providers for Samsung Galaxy® smartphones, Google Pixel™ smartphones, Xbox® game consoles, Microsoft Surface® devices, and more. uBreakiFix stores also have access to Apple® genuine parts, tools and manuals as part of Apple's Independent Repair Provider network. "We are excited to serve more people throughout the East Bay area with fast and affordable tech repair," said uBreakiFix CEO Dave Barbuto. "We all rely on our phones and laptops more than ever before, and at uBreakiFix our mission is bigger than repairing shattered screens and broken charge ports. We fix tech because people rely on tech to stay connected to things that are important to them. We look forward to serving this community through our new location." uBreakiFix offers free, no-obligation diagnostics on all gadgets, as well as a low-price guarantee and 1-year warranty on all repairs. The new store brings the company's retail footprint to nearly 700 locations across the U.S. For more information, to view a service menu, or to book a repair appointment, visit Walk-in service is also available at the El Cerrito location. uBreakiFix El Cerrito is located at: uBreakiFix by Asurion210 El Cerrito Plaza Unit 1011, El Cerrito, CA 94530 (510) 570-2863 About uBreakiFix by Asurion uBreakiFix by Asurion stores specialize in the repair of consumer technology, including smartphones, game consoles, tablets, computers and nearly everything in between. Cracked screens, software issues, camera issues and most other problems can be repaired by visiting uBreakiFix stores across the U.S. Since 2016, uBreakiFix has served as a walk-in repair partner for Google Pixel customers. In 2018, uBreakiFix became a Samsung Care authorized service provider offering same-day, in-person support for Samsung Galaxy customers across the U.S. In 2019, uBreakiFix joined the Asurion family and now operates as a subsidiary of the tech care company while still maintaining the franchise model. For more information, visit View original content to download multimedia: SOURCE Asurion Sign in to access your portfolio
