Latest news with #voiceautomation
Yahoo
5 days ago
- Business
- Yahoo
Voice2Me.ai Launches Industry's Fastest, Most Secure AI Voice Agents Across Salesforce, PEGA, and ServiceNow Platforms
Industry-Leading AI Voice Intelligence Platform Expands Beyond ServiceNow with Enterprise-Grade Security and Model-Agnostic Architecture FAIRFAX, Va., July 23, 2025 (GLOBE NEWSWIRE) -- the boutique firm driving innovation in enterprise AI voice intelligence, today announced major platform expansions that sets a new standard for AI voice automation with secure, production-grade agents now available across Salesforce, PEGA, and ServiceNow. Building on its success in the ServiceNow certified store, the company's ultra-secured AI voice agents are now available across Salesforce and PEGA platforms, demonstrating how enterprises can deploy top AI voice agents that are ready to take your call across multiple enterprise Customer Support Strategic Platform Expansion Beyond ServiceNow expansion from its flagship ServiceNow integration to Salesforce and PEGA represents a significant milestone in making the best AI voice agents accessible across all major enterprise platforms. The company's certified and approved ServiceNow apps in the ServiceNow store, has driven deeper trust and recognition in the industry, establishing as the go-to provider for building AI voice agents for production-grade enterprise environments. "Our expansion beyond ServiceNow proves that organizations across all platforms are hungry for top AI voice agents that deliver both security and simplicity," said Eva Karnaukh, CEO of "We're not just building AI voice agents – we're creating intelligent conversation platforms that transform how enterprises communicate across their entire technology stack." Enterprise-Grade Security and Model-Agnostic Architecture platform distinguishes itself through enterprise-grade security architecture combined with a large-model agnostic approach that delivers fast, secure, and scalable AI voice intelligence. This foundation ensures that AI voice agents are ready to take your call while maintaining the highest standards of data protection across all integrated platforms. "The question isn't whether AI voice agents are ready to take your call – it's whether your enterprise platform can deliver the conversational experiences your customers expect with military-grade security," added Karnaukh. "Our model-agnostic approach ensures that regardless of your enterprise architecture, you can deploy the best AI voice agents that integrate seamlessly with your existing workflows." Advanced Technical Innovation for Production Environments goes beyond voice enabling multimodal resolution that lets midmarket - enterprise teams speak, see, and solve in real time. From voice to visual context, our agents understand inputs the way humans do. Built to scale across critical industries like healthcare, insurance, and government, the platform pairs advanced telephony with secure AI orchestration for end-to-end support. Key technical innovations include: Enterprise-Grade Security Framework: Military-grade security with zero data persistence and comprehensive compliance readiness across all platforms Large-Model Agnostic Architecture: Seamless integration with leading AI models for optimal performance and flexibility Multi-Platform Native Integration: Direct deployment capabilities across ServiceNow, Salesforce, PEGA, with Appian and Workday integrations planned Production-Ready Scalability: Fast, secure, and scalable infrastructure designed for enterprise-grade deployments Advanced Telephony Integration: SIP integrations with major call center providers for enterprise-grade voice capabilities With zero data persistence, FedRAMP/HIPAA readiness, and human-in-the-loop controls, the platform is trusted by government, healthcare, and financial services alike. Future Roadmap and Platform Strategy Following successful deployments across ServiceNow, Salesforce, and PEGA, is strategically planning its next integration with either Appian or Workday, depending on market priorities. This expansion strategy demonstrates the company's commitment to making top AI voice agents available across all major enterprise platforms while maintaining the security and performance standards required for building AI voice agents for production. Global Operations and Professional Services Excellence With operations spanning the United States, Europe, and Asia, has positioned itself as a global disruptor of enterprise platform capabilities. The company's boutique professional services team ensures smooth and fast deployment, helping customers elevate their enterprise platform experience with modern development and AI-powered architecture. approach focuses on three core principles: Security-First Design: Enterprise-grade security architecture that enables building AI voice agents for production environments Platform Enhancement: Enabling existing midmarket - enterprise platform capabilities with the best AI voice agents Model Flexibility: Large-model agnostic architecture that adapts to evolving AI landscape Industry Impact and Market Leadership As enterprises increasingly seek solutions for building AI voice agents for production environments, comprehensive approach addresses the full spectrum of conversational AI needs. From showing organizations how to deploy top AI voice agents that integrate natively with existing platforms to providing the infrastructure for AI voice agents that are ready to take your call with enterprise-grade security, the company has established itself as the definitive source for production-grade voice intelligence. The company's commitment to ethical, secure, and responsible AI development ensures that all implementations maintain the highest standards of data protection and regulatory compliance while delivering the performance enterprises demand. Platform Availability and Enterprise Adoption expanded platform integrations are available immediately, with enterprises able to deploy the best AI voice agents across ServiceNow (available in the certified store), Salesforce, and PEGA environments. The company's model-agnostic architecture ensures that organizations can leverage the most advanced AI capabilities while maintaining the security and scalability required for production deployments. Organizations interested in learning more about building AI voice agents for production environments can access comprehensive resources and technical documentation through platform. The company's fast, secure, and scalable architecture enables rapid deployment of top AI voice agents that are ready to take your call across any enterprise platform. About is the leading boutique firm specializing in enterprise AI voice intelligence solutions. Founded in Fairfax, Virginia, the company delivers the best AI voice agents for production environments across major enterprise platforms including ServiceNow (certified store), Salesforce, PEGA, with planned expansions to Appian and Workday. With operations in the US, Europe, and Asia, empowers organizations to build AI voice agents with enterprise-grade security and model-agnostic architecture, providing fast, secure, and scalable conversational AI solutions for enterprises worldwide. Media Contact: Eva Karnaukh, CEO Email: press@ Website: Learn More: Platform Information: LinkedIn: Follow CEO Eva Karnaukh: LinkedIn: A photo accompanying this announcement is available at
Entrepreneur
18-07-2025
- Business
- Entrepreneur
Conversive Acquires VoxGenie to Advance Human-Centric Voice AI Across Channels
The move strengthens Conversive's omnichannel capabilities by adding advanced, real-time voice automation to its suite of tools that includes SMS Magic. You're reading Entrepreneur India, an international franchise of Entrepreneur Media. Conversive, a Pune-based leader in AI-driven CRM engagement, has announced the acquisition of VoxGenie, a rising player in the voice AI space. The move strengthens Conversive's omnichannel capabilities by adding advanced, real-time voice automation to its suite of tools that includes SMS Magic. The combined platform now supports seamless, intelligent conversations across SMS, WhatsApp, email, chat, and voice. "Voice is not just another channel, it's the most human form of communication," said Nitin Seth, CEO and Co-founder of Conversive. "With this acquisition, we're enhancing our ability to deliver natural, compliant, AI-powered voice interactions, built to work alongside SMS, chat, and messaging apps. This empowers brands to deliver multilingual customer journeys that begin anywhere and continue everywhere." VoxGenie's team has been integrated into Conversive and now leads the development of voice AI initiatives. Their platform has gained recognition for its voice-first experiences, particularly in sectors demanding empathy and precision. These include healthcare, education, financial services, and legal support. The upgraded Conversive platform now includes capabilities such as voice-activated lead qualification, appointment scheduling, and document collection. It also provides automated post-call summaries and real-time assistance for agents, boosting operational productivity. Conversations can effortlessly move between channels, offering customers a personalized and uninterrupted experience. "Our vision has always been to make voice conversations as intelligent and frictionless as messaging," said Viren Baid, former Co-founder of VoxGenie and now Head of Voice AI at Conversive. "Joining Conversive allows us to scale that vision across India, North America, and Southeast Asia." Crucially, Conversive's solutions are built with compliance at their core. The platform adheres to international standards including TCPA, HIPAA, and GDPR, ensuring businesses can engage customers securely and responsibly. This strategic acquisition highlights Conversive's ambition to reshape customer engagement by unifying voice and digital channels under one AI-powered engine. With the addition of VoxGenie's technology, businesses can move beyond traditional IVR systems and offer context-aware, human-like voice experiences that foster trust and responsiveness at scale.
Yahoo
09-07-2025
- Business
- Yahoo
SoundHound AI (SOUN) Jumps 11.7% on Agentic AI Boom
SoundHound AI, Inc. (NASDAQ:SOUN) is one of . SoundHound AI rallied for a second day on Tuesday, jumping 11.69 percent to finish at $12.71 apiece as investors took path from the booming capabilities of Agentic AI. Agentic AI refers to artificial intelligence systems designed to act autonomously, make decisions, and take actions to achieve goals with limited human intervention. SoundHound AI, Inc. (NASDAQ:SOUN), which offers Agentic AI tools through voice automation, rose in line with its counterparts namely Salesforce, RingCentral, Five9, and among others. According to Zacks Research, SoundHound AI, Inc. (NASDAQ:SOUN) is set to benefit from the rising customer demand for quick service and labor shortages which are driving restaurants to adopt voice automation. A software engineer focused on a computer screen, writing code to create a conversational assistant. 'SoundHound AI anticipates 2025 revenues of $157 million to $177 million, up from last year's $84.7 million,' it said. 'SoundHound AI's 2024 booking backlog of $1.2 billion suggests strong long-term revenue growth, alongside a total addressable market (TAM) of $140 billion, indicating the potential for further expansion.' While we acknowledge the potential of SOUN as an investment, our conviction lies in the belief that some AI stocks hold greater promise for delivering higher returns and have limited downside risk. If you are looking for an extremely cheap AI stock that is also a major beneficiary of Trump tariffs and onshoring, see our free report on the . READ NEXT: 30 Stocks That Should Double in 3 Years and 11 Hidden AI Stocks to Buy Right Now. Disclosure: None. This article is originally published at Insider Monkey. Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Yahoo
16-06-2025
- Business
- Yahoo
Target Dial Sets a New Standard in AI Voice Automation, Poised to Become Canada's Leading AI Agency
Target Dial is rapidly emerging as Canada's top agency for cutting-edge AI voice solutions. Montreal, , June 15, 2025 (GLOBE NEWSWIRE) -- In a digital world where speed, personalization, and efficiency define success, Target Dial is rapidly emerging as Canada's top agency for cutting-edge AI voice solutions. Headquartered in Montreal and led by industry innovator Kevin Hogan, Target Dial is transforming how businesses engage with leads through intelligent, real-time voice automation. Delivering scalable results across both inbound and outbound sales processes. Target Dial With a global client base spanning startups, enterprises, and growth-stage businesses, Target Dial is laser-focused on solving two of the most critical challenges facing today's sales and marketing teams: 1. Turning inbound leads into high-quality sales conversations, fast. 2. Automating outbound lead qualification with human-like voice agents as the first point of contact. The Voice-First Revolution Unlike static chatbots or rule-based phone trees, Target Dial's voice agents are powered by advanced AI models designed to converse like real salespeople. They engage prospects in dynamic conversations, qualify leads based on custom logic, and route high-intent contacts directly to human teams, all within seconds. Whether responding to a form submission, scheduling appointments, or reactivating cold leads, these voice agents operate 24/7, handle hundreds of calls simultaneously, and continuously learn from interactions to improve performance. "Voice is still the most powerful and direct channel for converting leads," says Kevin Hogan, founder of Target Dial. "But humans are expensive and inconsistent. AI voice agents don't sleep, they don't get tired, and they don't miss a beat." A Founder at the Center of the AI Ecosystem Kevin Hogan is no stranger to the AI and automation space. As the creator of No Code Nation, one of the largest communities of builders focused on low-code and no-code tools, Hogan has educated and inspired thousands to launch AI-powered products without needing traditional development teams. His YouTube channel, podcast appearances, and community events have made him a go-to voice in the future-of-work space, but Target Dial represents a bold new chapter. It's not just about teaching automation anymore. It's about building it at scale for companies that need it now. Target Dial Solving the Inbound Lead Black Hole One of the most common issues Target Dial addresses is the "lead rot" that happens when inbound prospects aren't contacted fast enough, or at all. Studies show that waiting more than 5 minutes to follow up on a lead can reduce conversion rates by over 80%. Yet most sales teams struggle to keep up, especially during evenings and weekends. Target Dial's AI voice agents fix that. The moment a lead comes in, the agent makes a call, qualifies the prospect using predefined scripts and decision trees, and either books a meeting or transfers the call to a rep in real time. If the lead doesn't answer, the system handles smart follow-ups across calls, texts, and emails. Outbound, Reimagined with AI On the outbound side, Target Dial enables companies to scale cold outreach without burning through staff or risking poor brand impressions. Their voice agents can: - Call thousands of leads per day - Qualify based on tone, intent, and answers - Pass only the hottest opportunities to sales reps - Comply with global calling and opt-out regulations Built for Agencies, SaaS Companies, and High-Volume Sales Teams While any business can benefit from Target Dial's solutions, the agency has developed a strong reputation among digital agencies, SaaS providers, real estate platforms, insurance brokers, and home services companies, all industries where speed-to-call and qualification are critical. Scaling Smart, and Global Despite being proudly based in Canada, Target Dial's reach is global. The agency works with clients across the US, UK, Europe, and Australia, and is rapidly scaling thanks to partnerships, word-of-mouth, and strong performance-driven case studies. "Every conversation your team isn't having is a potential deal lost," Hogan adds. "Target Dial ensures those conversations happen instantly, intelligently, and at scale." About Target Dial Target Dial is Canada's leading voice-first AI automation agency, helping businesses scale conversations through intelligent voice agents. Founded by Kevin Hogan, Target Dial focuses on solving lead response and qualification at speed, with custom automation flows that drive real business outcomes. With a global client base and deep expertise in AI implementation, Target Dial is setting the bar for what modern sales automation can be. ### Contact Information Website: Email: kevin@ YouTube: Kevin Hogan AI Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Zawya
12-06-2025
- Business
- Zawya
CNTXT AI and Actualize partner to launch Dialect-Aware Arabic AI Voice Agent, targeting GCC's $2.2bln Conversational AI Market
Dubai, UAE – CNTXT AI, a Data and AI enabler driving AI readiness in the region, has partnered with Actualize, a leader in real-time voice automation, to launch a next-generation Arabic AI voice agent that understands and responds to regional dialects in real time, enhancing customer engagement across key service touchpoints. The collaboration addresses persistent challenges in Arabic voice technology — from underrepresentation of regional dialects to the need for privacy-compliant, locally hosted deployments. With the GCC's digital economy accelerating, voice automation is emerging as a critical layer in customer operations. According to IMARC, the GCC conversational AI market is expected to grow from $325 million in 2024 to over $2.1 billion by 2033, expanding at an annual rate of 23.6%, driven by rising demand for personalized, on-demand voice services. This partnership responds directly to that demand — offering a ready-to-deploy, Arabic-native voice agent that meets regional enterprise needs from day one. The AI voice agent combines Munsit, CNTXT AI's proprietary Arabic speech-to-text model, with Actualize's voice automation platform to deliver accurate voice interaction. The Arabic AI voice agent is now available for public trial with no sign-up or downloads required. Built for High-Impact Use Cases The Arabic voice agent is tailored to high-frequency, high-value business scenarios where (timely, context-aware voice communication enhances efficiency and customer satisfaction.) such as: Booking Confirmation – Automatically follows up with customers to confirm appointments, reducing no-shows and improving operational efficiency Receptionist Automation – Answers and routes incoming calls in the appropriate dialect, enhancing caller experience with culturally aware interaction Sales Agent Support – Engages leads through outbound voice calls, capturing interest, qualifying intent, and escalating hot leads to human agents Order & Payment Follow-Up – Calls customers to verify order details, confirm deliveries, or issue payment reminders, improving conversion rates and cash collection Government Services – Enables voice-enabled digital kiosks and e-service platforms with dialect recognition "Voice AI built for our region's linguistic diversity is no longer a future concept — it's a business necessity," said Mohammad Abu Sheikh, CEO of CNTXT AI. "By combining Munsit's dialectal intelligence with Actualize's automation infrastructure, we're making it possible for organizations to serve Arabic-speaking customers with clarity, confidence, and care." A Regionally Tuned Solution for Arabic Speech Traditional speech technologies often fail to capture the depth and diversity of Arabic speech. Munsit, the speech-to-text model powering the voice agent, was developed to address this directly. The model has been independently benchmarked on six public datasets, outperforming industry leaders like OpenAI's Whisper and Meta's SeamlessM4T in Arabic speech recognition accuracy. The integrated voice agent supports real-time transcription, and localized pronunciation handling across dialects — while respecting regional data sovereignty and compliance requirements. "Arabic deserves tech that speaks its language literally and culturally." said Muhammed Shabreen, CEO at Actualize. "This integration gives enterprises across MENA the voice tools they need to automate customer-facing operations while respecting language and cultural nuance." ABOUT Actualize Actualize is a leading AI Agentic platform enabling enterprises with voice, chat, and workflow automation. Built to humanize digital interactions, Actualize delivers real-time AI agents that are intuitive, context-aware, and fluent in English, Arabic (with regional dialects), and over 50 other languages. Trusted by organizations across the UAE, Qatar, and the UK, Actualize blends advanced NLP with deep system integration to automate high-frequency interactions and provide 24/7 service that feels truly human—at scale. ABOUT CNTXT AI CNTXT AI is a UAE-based Data and AI company that enables organizations to prepare, build, test, deploy, and scale sovereign AI solutions while maintaining full data control. Our comprehensive suite of solutions transforms data into actionable AI applications—seamlessly, securely, and without compromising control. From AI-ready data pipelines to scalable deployment and industry-standard validation, we ensure AI adoption is practical, compliant, and optimized for real-world impact.
