Latest news with #Avios
Daily Record
2 days ago
- Business
- Daily Record
Shoppers baffled as Nectar card issue leaves them 'overdrawn'
Nectar card owners have expressed their frustrations after they discovered their accounts had somehow become 'overdrawn' with negative balances, something they didn't know could happen A Sainsbury's shopper has taken to Reddit to voice their bewilderment after their Nectar card account displayed a negative balance. The customer posted a screenshot showing they were -115 points in the red, equating to a monetary deficit of -57p. Nectar, one of the UK's most popular loyalty card schemes, enables members to collect points through various large outlets including Sainsbury's, eBay, Argos, and British Airways, which can then be redeemed for discounts in-store or rewards online such as flight savings. Yet, as one user's experience suggests, complications can arise. "Gone overdrawn on my Nectar account," the individual wrote on the CasualUK subreddit, sparking a discussion with others speculating on the cause of the issue. Another Reddit user responded, sharing that their account was also in the red - sitting at -464 points. A second commenter shared their own experience. "Happened to me," they said. "Returned a TV (£1500) bought via eBay. Had already spent the points. Went badly into the Red when they took them back." Meanwhile a third chimed in: "One time an error meant Sainsburys accidentally added 12k Nectar points to my account, they rectified it pretty quickly, HOWEVER, I had auto-convert to Avios enabled, so those 12,000 Nectar points were all turned into Avios immediately. So they took me 12,000 nectar points in debt." A fourth Reddit user expressed frustration, saying: "This happened to me and it took me 6 months to get into the positive! It infuriated me, as surely it's the company's fault?!" A fifth shopper shared: "Someone spent all my Nectar points, in London, I don't live anywhere near London and haven't been for years. "Complained to Nectar, they froze the account, but won't replace the points, because I can't remember the exact year and month I opened the account, all I know is I've had it for about 20 years!" One possible reason for a negative balance could be due to suspected fraudulent activity or other irregularities, as per Nectar's FAQ section, which states: "Redeemed points cannot be used again. If a transaction on which points are issued or redeemed is cancelled, reversed or not completed, we will reverse the associated points movement when instructed by the relevant Sponsor or Supplier. If insufficient points are available, or we suspect fraud or misconduct, Rewards may be refused or cancelled." Earlier this month, Nectar announced a significant update that impacts anyone who collects points with eBay. Starting from September 1, collectors will no longer be able to earn or redeem Nectar points directly on the eBay website. Nevertheless, shoppers can still accumulate Nectar points on eBay purchases by going through the Nectar app or website. To continue earning points, users should search for eBay on the Nectar platform and then proceed to eBay via the provided link to complete their shopping. In a positive twist, you'll now accumulate two Nectar points for every £1 spent on eBay - a rise from the current rate of one Nectar point. Any vouchers that you have already generated on eBay prior to 31 August will remain valid on eBay until their expiry date.
Daily Mirror
2 days ago
- Business
- Daily Mirror
Shoppers baffled after getting into 'debt' on Nectar cards
A shopper has been left confused after noticing their Nectar points balance appeared to be in the red, and it seems they're not the only one it has happened to A Sainsbury's customer has expressed their confusion online after seemingly falling into 'debt' on their Nectar card. Taking to Reddit, the shopper shared a screenshot of their account, which displayed a negative balance of -115 points - a monetary value of -57p. Nectar is loyalty-based card programme in which shoppers can accumulate points via a variety of participating retailers - most notably Sainsbury's, eBay, Argos and British Airways. These points can then be redeemed for discounts on future purchases or exchanged for rewards including savings on flights. However, according to one user, it appears things don't always go to plan. "Gone overdrawn on my Nectar account," they penned in the CasualUK subreddit, prompting others to offer a variety of theories as to how the problem may have occurred. It seems they weren't the only one to fall foul of the problem, as a second Reddit user revealed their account is currently 464 points in the red. "Happened to me," one person alleged of their own scenario. "Returned a TV (£1500) bought via eBay. Had already spent the points. Went badly into the Red when they took them back." A third shopper claimed: "One time an error meant Sainsburys accidentally added 12k Nectar points to my account, they rectified it pretty quickly, HOWEVER, I had auto-convert to Avios enabled, so those 12,000 Nectar points were all turned into Avios immediately. So they took me 12,000 nectar points in debt." Meanwhile a fourth Reddit user said: "This happened to me and it took me 6 months to get into the positive! It infuriated me, as surely it's the company's fault?!" And a fifth hit out: "Someone spent all my Nectar points, in London, I don't live anywhere near London and haven't been for years. "Complained to Nectar, they froze the account, but won't replace the points, because I can't remember the exact year and month I opened the account, all I know is I've had it for about 20 years!" One explanation for the negative could be the result of suspected fraud or misconduct, according to Nectar's FAQ page. It states online: "Redeemed points cannot be used again. If a transaction on which points are issued or redeemed is cancelled, reversed or not completed, we will reverse the associated points movement when instructed by the relevant Sponsor or Supplier. If insufficient points are available, or we suspect fraud or misconduct, Rewards may be refused or cancelled." Earlier this month, meanwhile, Nectar announced a huge change that affects anyone who collects points with eBay. As of September 1, you won't be able to collect or spend Nectar points directly on the eBay website. However, you will still be able to collect Nectar points on your eBay transactions when you shop through Nectar. To do this, you'll need to search for eBay on the Nectar app or website, then click on this to go through to the eBay website or app to make your purchase. The good news is, you'll now collect two Nectar points for every £1 spent at eBay - up from the current rate of one Nectar point. Any vouchers that you have already created on eBay before August 31 will remain valid on eBay until their expiration date. Nectar has been contacted for comment.
TTG
3 days ago
- Business
- TTG
Zulal Wellness Resort partners with Qatar Airways Privilege Club
Zulal Wellness Resort, the Middle East's most iconic wellness destination by Chiva-Som, proudly announces its exclusive partnership with Qatar Airways Privilege Club, becoming the first wellness resort to offer Avios through the Card-Linked Offers programme. This collaboration will allow Privilege Club members to enjoy tailored wellness experiences, seamless bookings, and special rewards when using their linked payment cards at Zulal Wellness Resort. Privilege Club members visiting Zulal Wellness Resort can now collect one Avios for every four QAR spent with their linked payment cards. Through this innovative programme, Qatar Airways Privilege Club members will gain access to curated wellness packages, and bespoke retreats rooted in Traditional Arabic and Islamic Medicine (TAIM) - designed to enhance their journey toward holistic well-being. The initiative underscores Zulal Wellness Resort's commitment to providing world-class wellness experiences enhanced by seamless rewards integration through Card-Linked Offers. The Card-Linked Offers programme is part of Zulal Wellness Resort's ongoing efforts to integrate luxury wellness with seamless customer experiences. Privilege Club members can now enjoy effortless rewards while indulging in Zulal Wellness Resort's personalised wellness programmes. The Card-Linked Offers programme, launched in 2023, integrated Avios in members' everyday spends. Payment cardholders – including cards registered in Apple Pay, Google Pay or Samsung Pay – are able to link their cards to their Privilege Club accounts. This enables them to collect and spend Avios on everyday purchases at a wide range of retail and lifestyle partners.
Qatar Tribune
16-07-2025
- Business
- Qatar Tribune
Qatar Airways to restart flights to Syria's Aleppo
QNA Doha Qatar Airways announced Wednesday the resumption of three weekly flights to Aleppo, Syria, from 10 August 2025. It will be increased to four weekly flights from 1 September 2025. Qatar Airways' operations to the city first began in 2011. The airline resumed flights to Damascus in early 2025, making Aleppo the second Syrian destination to connect to the airline's global network, the airline said. Aleppo will join Qatar Airways' vast network of more than 170 global destinations. The resumption represents the airline's commitment to increasing connectivity in the region and the world through Qatar Airways' award-winning hub, the world-class Hamad International Airport in Doha, Qatar. Qatar Airways Privilege Club members can make their trips more rewarding by collecting Avios on their flights as well as shopping and dining at Qatar Duty Free at Hamad International Airport. Members can spend their Avios on travel and lifestyle rewards of their choice including bidding on money-can't-buy experiences with Privilege Club Collection.
ILoveQatar.net
16-07-2025
- Business
- ILoveQatar.net
Qatar Airways to resume flights to Aleppo, Syria from 10 August 2025
On 16 July 2025, Qatar Airways announced the resumption of three weekly flights to Aleppo, Syria from 10 August 2025. The flights will be increased to four weekly flights from 1 September 2025. Qatar Airways operations to the city first began in 2011. The airline resumed flights to Damascus in early 2025, making Aleppo the second Syrian destination to connect to the airline's global network. Qatar Airways flights to Aleppo (ALP): From 10 August, the airline will resume three weekly flights to Aleppo. Departing every Monday, Wednesday, and Sunday: Doha (DOH) to Aleppo (ALP) – Flight QR414: Departure 08:30, Arrival 11:40 Aleppo (ALP) to Doha (DOH) – Flight QR415: Departure 13:55, Arrival 17:00 From 01 September, the airline will increase to four weekly flights to Aleppo. Departing every Monday, Wednesday, Thursday, and Sunday: Doha (DOH) to Aleppo (ALP) – Flight QR414: Departure 08:30, Arrival 11:40 Aleppo (ALP) to Doha (DOH) – Flight QR415: Departure 13:55, Arrival 17:00 Aleppo will join Qatar Airways' vast network of more than 170 global destinations. The resumption represents the airline's commitment to increasing connectivity in the region and the world through Qatar Airways' award-winning hub, the world-class Hamad International Airport in Doha, Qatar. Qatar Airways Privilege Club members can make their trips more rewarding by collecting Avios on their flights as well as shopping and dining at Qatar Duty Free at Hamad International Airport. Members can spend their Avios on travel and lifestyle rewards of their choice including bidding on money-can't-buy experiences with Privilege Club Collection. Qatar Airways, a benchmark for excellence in the industry, remains a prominent leader in global connectivity and operates to over 170 destinations worldwide. Bookings can be made at or through the airline's mobile application. Source and cover image: Qatar Airways
