Latest news with #Windstream
Business Wire
3 days ago
- Business
- Business Wire
Windstream Supports 2025 National Veterans Wheelchair Games
LITTLE ROCK, Ark.--(BUSINESS WIRE)--Windstream, a provider of advanced communications services, is proud to help sponsor the 2025 National Veterans Wheelchair Games, which take place July 17-22 in Minneapolis. This is the fifth consecutive year that the company has helped sponsor the Wheelchair Games. The Wheelchair Games are open to all U.S. veterans with spinal cord injuries, amputations, multiple sclerosis, or other central neurological conditions who require a wheelchair for athletic competition. Every year, hundreds of American heroes from World War II, the Korean War, the Vietnam War, the Gulf War, and the post-9/11 era compete in this celebration of courage and camaraderie. Windstream is the sponsor of the 2025 boccia competition, and company representatives will participate in the medal ceremony. 'Windstream is proud to once again help sponsor the world's largest annual wheelchair sports event solely for military veterans,' said Paul Strickland, vice president of consumer support for Windstream. 'We are always inspired to witness the courage and tenacity demonstrated at the Wheelchair Games,' Strickland said. 'It's an honor for our company to be part of this wonderful competition.' Strickland, a former captain in the U.S. Marine Corps, is executive sponsor of Windstream's WINVETS Employee Resource Group, which helps veterans transition to civilian life, the communications industry and their careers at Windstream. Approximately 13% of Windstream's workforce is made up of veterans, National Guard or Reserve members, or military spouses. Windstream was recently named a VETS Indexes 5 Star Employer for its commitment to recruiting, hiring, retaining, developing, and supporting veterans and the military-connected community. The Department of Veterans Affairs launched the Wheelchair Games in 1981 with 7 events and 77 athletes. Paralyzed Veterans of America joined the VA in 1985 to help expand the event's mission and reach. About Windstream Windstream's quality-first approach connects customers to new opportunities and possibilities by leveraging its nationwide network to deliver a full suite of advanced communications services. We provide fiber-based broadband to residential and small business customers in 18 states, managed cloud communications, networking and security services for mid-to-large enterprises and government entities across the U.S., and customized wavelength and dark fiber solutions for carriers, content providers and hyperscalers in the U.S. and Canada. Windstream, a privately held company headquartered in Little Rock, Ark., operates three brands including Kinetic, Windstream Enterprise and Windstream Wholesale. Additional information is available at Follow us on X @Windstream. Category: Corporate
Business Wire
5 days ago
- Business
- Business Wire
Four Coveted Honors at 2025 American Business Awards® Highlight Kinetic's Commitment to Customer Service
CHARLOTTE, N.C.--(BUSINESS WIRE)-- Kinetic, a leading fiber internet provider in 18 states, won a gold Stevie® Award for its customer portal and app in the 23 rd Annual American Business Awards®. Two golds and a silver were awarded for TechMate, an AI assistant developed for use by Kinetic's field techs. The honors demonstrate the company's commitment to enhancing the quality and service experience for residential and small-business customers, and delivering on its promise that customers can 'Internet better' with Kinetic. 'These accolades are a testament to the Kinetic team that works tirelessly every day to deliver the highest quality technology and best service for our customers,' said Russ Bartels, vice president of Digital Experience (DX), Data, and AI. 'The innovation we deploy, along with our dedicated local-teams, creates a better internet experience for our customers. We're honored to receive the awards, but even more honored to be the internet provider of choice for so many.' The following solutions were recognized: Earning gold was the Go Kinetic app – a customer portal and app that empowers users with control and convenience. Go Kinetic enables customers to personalize their internet, manage orders and tickets, access real-time support, manage payments, and stay updated on their service. Earning two golds and one silver in three separate categories was the pioneering use of generative AI (genAI) by field technicians. The new genAI tool called TechMate improves an already award-winning customer experience. By seamlessly connecting TechMate to Kinetic's internal installation and service systems, Kinetic field technicians are able to speed up installation times and validate customer technology. TechMate has transformed service from reactive troubleshooting to proactive support, ensuring faster, more accurate deployments, and enhanced customer experiences. More than 3,600 nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration in a wide range of categories. More than 250 professionals worldwide participated in the judging process to select this year's Stevie Award winners. 'Organizations across the United States continue to demonstrate resilience and innovation,' said Maggie Miller, Stevie Awards president. 'The 2025 Stevie winners have helped drive that success through their innovation, persistence, and hard work. We congratulate all of the winners in the 2025 ABAs and enjoyed celebrating their achievements during our June 10 gala event in New York.' ### About Kinetic: Kinetic, a Windstream company, offers reliable fiber-based broadband to consumers and small to medium-sized businesses in 18 states. The company's quality-first approach connects customers to new opportunities and possibilities by delivering a full suite of advanced communications services backed by robust security and friendly customer success experts. Kinetic is focused on expanding its fiber network and bridging the digital divide to deliver modern solutions to customers in underserved areas. Additional information about Kinetic is available via our customer portal at or The company also offers managed cloud communications and security services to mid-to-large enterprises, government entities and educational institutions across the U.S. as well as customized wavelength and dark fiber solutions to carriers, content providers and hyperscalers in the U.S. and Canada. Windstream is privately held and headquartered in Little Rock, Ark. Category: Kinetic
USA Today
04-07-2025
- Business
- USA Today
Kinetic by Windstream review 2025: Plans, prices and availability
Kinetic is a rural internet service provided by Windstream Communications. Kinetic by Windstream claims to provide fiber and DSL internet connections to approximately 3% of the country, covering parts of 18 states. Kinetic's relatively small service area targets rural and suburban regions. It may be the perfect choice if you live in Georgia, Iowa or Kentucky, where the company's coverage is extensive. It typically offers faster speeds, competitive prices and more favorable service terms than other rural internet providers. Kinetic by Windstream also offers several bundles, including home phone, mobile phone and security plans. Read on to discover if Kinetic is the right choice for you. Kinetic by Windstream plans and pricing Windstream's prices start at $24.99 (with autopay) for a 100 Mbps fiber internet connection or $44.99 (with autopay) for DSL. However, actual prices and service availability may vary depending on your location. Windstream's advertised prices are promotional and typically increase after 12 months. Read the fine print of your agreement and be aware that your starting monthly price has a limited lifespan. Kinetic also charges customers several one-time fees, including a $50 activation fee, a $35 professional installation fee (which can be waived by opting for self-installation) and a $65 charge for new phone jack installation at your home. There's also a monthly equipment rental fee of $4.99 for copper/DSL customers and $10.99 for fiber customers unless you use your own modem and router. Kinetic by Windstream offers five internet plans, all with no data caps or annual contracts. However, some households will only have access to Kinetic's DSL plans, which provide speeds up to 200 Mbps. Fiber plans include 100 Mbps, 300 Mbps, 1 gigabit (GB) and 2 GB. Kinetic High-Speed (up to 200 Mbps DSL) Kinetic is known for its fiber-cable-backed DSL system, which delivers faster internet speeds than many satellite, fixed wireless or other DSL providers. This plan is widely available in rural areas Kinetic Fiber 100 Mbps This internet speed supports essential internet tasks, such as sending and receiving email, browsing and streaming video. A 100 Mbps connection should be sufficient for households with three to five users and devices. Kinetic Fiber 300 Mbps Kinetic by Windstream's 300 Mbps plan starts at $39.99 per month with a one-year price guarantee. This plan is ideal for moderate users who use the internet for everyday browsing, video conferencing, HD streaming and gaming. It can support up to nine devices for basic use (email, browsing, social media) and up to four devices for streaming HD/4K video without lag. Kinetic Fiber 1 Gig Kinetic's 1 Gig plan, with speeds up to 1,000 Mbps, is ideal for a large, busy family with around 20 connected devices. This speed is sufficient for seamless 4K streaming and video calls, high-performance online gaming, downloading and uploading large files and connecting security systems and smart appliances. Kinetic Fiber 2 Gig Kinetic's 2 Gig plan boasts speeds of up to 2,000 Mbps and is best for large households or businesses that regularly engage in high-bandwidth activities. The plan can handle activities that include streaming 4K or 8K content across multiple devices, playing online games (including VR and AR games), downloading or uploading large files, photos and videos at high speeds, and establishing a home network of smart devices or home automation. *All promotional prices are valid for a 12-month service agreement with autopay. **Actual speeds may vary depending on connectivity in your area. ***Fiber 1 Gig plan starts with a promotional rate of $39.99 per month for the first three months, then increases to $69.99 per month with a two-year price guarantee. Kinetic by Windstream deals and bundles Windstream does not offer a traditional TV service; however, you can add YouTube TV or DIRECTV to your internet plan as an optional add-on. There are no cost savings, however, when you bundle these services with a Kinetic internet plan. The provider also offers home phone and security plans. According to Kinetic's sales representative, every new customer is eligible to receive a $200 prepaid Mastercard debit card.* Here are some additional add-ons and optional features that Kinetic by Windstream offers. Kinetic Secure is an add-on that protects online transactions, activities and data from cyber threats, inappropriate content and other potential online threats. New and existing customers can add Kinetic Secure for free for the first three months. After that, the cost is $14.99 per month. Kinetic Secure Home offers a no-contract home security system. The two available plans have DIY installation and app-based monitoring. Home security plans are available for as low as $10 to $30 per month. The security plans don't require contracts but do have high equipment fees. You can bundle Kinetic Internet with Kinetic Voice (VoIP), a home phone service delivered over the internet, for $25 per month. Alternatively, you can choose a standalone service priced at $50 per month. Phone service includes the following: If you bundle Kinetic high-speed internet with a new or existing AT&T wireless plan, you can save $20 a month. This bundling deal only applies to new Kinetic internet customers (if you have not been a Kinetic customer within the last 30 days). *Bonus offer. Subject to change at any time. Kinetic by Windstream vs. other providers Kinetic's fiber pricing is among the lowest in rural areas, though its availability is limited compared to Spectrum or CenturyLink. Here's a quick look at how Kinetic compares with ISPs with similar starting speeds: Kinetic by Windstream coverage and availability About 3% of the United States has access to Windstream services, including just over 1% of fiber availability within that population. Kinetic by Windstream covers parts of the following 18 states: Kinetic by Windstream customer service If you need assistance from Kinetic by Windstream's customer service team, you have several options. Live chat support is available for online orders and billing inquiries Monday through Saturday, from 7 a.m. to 7 p.m. ET and for technical support and phone repairs daily from 8 a.m. to 10 p.m. ET. Bottom line: Kinetic by Windstream offers fast, flexible internet options for rural and suburban areas, with competitive pricing — especially on fiber plans — if it's available in your location. Contributing: Lisa Iscrupe, Hannah Whatley, Allconnect
Business Wire
03-07-2025
- Business
- Business Wire
Fireworks by Kinetic to Light Up Lexington Legends Park July 5
LEXINGTON, Ky.--(BUSINESS WIRE)--Kinetic, a local residential and business fiber internet provider, is proud to announce its sponsorship of the post-game fireworks show following the Lexington Legends' July 5 game against the Southern Maryland Blue Crabs. 'We're excited to sponsor this year's fireworks show,' said Susan Schraibman, Kinetic's president of Kentucky Operations. 'This weekend is special for our community and our country, and we couldn't think of a better way to celebrate than right here with the Lexington Legends.' Kinetic is a local fiber internet provider in the Lexington area known for their affordable rates, 99.9% reliability, and no annual contracts or data caps. Eligible customers switching to fiber internet plans can expect enhanced online experiences across gaming, streaming and working from home. Throughout their 'All American Weekend,' the Lexington Legends will have activities for the family and a full list can be found here. Kinetic is also proud to sponsor free Wi-Fi service throughout the 10-acre Gatton Park on the Town Branch, scheduled to open later this summer. Residents can find more information about eligibility for Kinetic Internet or services, by calling 859-255-0200 or visiting 99.9% Service Availability: As measured by Windstream from March 2023 to March 2024, Kinetic service reliability is calculated by dividing Available Customer Hours by Total Customer Hours, excluding planned maintenance, emergencies (like hurricanes, winter storms, floods), and other uncontrollable events. About Kinetic: Kinetic, a Windstream company, offers reliable fiber-based broadband to consumers and small to medium-sized businesses in 18 states. The company's quality-first approach connects customers to new opportunities and possibilities by delivering a full suite of advanced communications services backed by robust security and friendly customer success experts. Kinetic is focused on expanding its fiber network and bridging the digital divide to deliver modern solutions to customers in underserved areas. Additional information about Kinetic is available via our customer portal at or The company also offers managed cloud communications and security services to mid-to-large enterprises, government entities and educational institutions across the U.S. as well as customized wavelength and dark fiber solutions to carriers, content providers and hyperscalers in the U.S. and Canada. Windstream is privately held and headquartered in Little Rock, Ark. Category: Kinetic
Time Business News
26-06-2025
- Business
- Time Business News
Features and Benefits of Upgrading to Gigabit Fiber Internet
If your current internet plan struggles to keep up with your household's needs and causes constant buffering, video call drops, or laggy gaming, it might be time for an upgrade. Gigabit fiber internet is one of the fastest and most reliable options available today. With speeds up to 1,000 Mbps (1 Gbps), it offers a transformative internet experience that can handle even the most demanding tasks with ease. Here's a look at the key features and benefits of upgrading to gigabit fiber internet. Ultra-Fast Speeds for Every Device Gigabit fiber internet delivers lightning-fast download and upload speeds, allowing multiple users and devices to stay connected without sacrificing performance. Whether you're working remotely, streaming 4K content, or running smart home devices, everything loads faster and smoother. For large households or tech-heavy users, these speeds mean no more waiting for downloads, no buffering during video streaming, and uninterrupted virtual meetings. To learn more about features and qualities of this internet, you can visit Windstream. Symmetrical Upload and Download Speeds Unlike cable internet, which often offers fast download speeds but much slower uploads, gigabit fiber provides symmetrical speeds. This means you can upload and download data at nearly the same rate. This feature is especially important for remote workers, content creators, and gamers who upload large files, stream live video, or back up data to the cloud. It makes real-time collaboration and file sharing faster and more efficient. Enhanced Reliability and Stability Fiber-optic cables are less susceptible to environmental interference, such as electromagnetic signals or extreme weather, making fiber internet more stable than traditional connections. It also doesn't slow down during peak usage times because it's not a shared network like cable. This means fewer service interruptions, more consistent speeds, and less frustration, especially if you rely on the internet for work, education, or essential services. By upgrading to gigabit fiber, you're investing in a technology that's designed to meet the internet demands of the future. As more devices connect to your home network and as streaming, gaming, and virtual reality continue to grow, your need for bandwidth will only increase. Fiber infrastructure is built to scale, making it a long-term solution that can handle the evolving digital landscape without requiring constant upgrades. Improved Video Conferencing and Streaming Quality With more people working from home and communicating via video, a fast and stable connection has become essential. Gigabit fiber reduces lag, enhances audio/video quality, and eliminates frozen screens during Zoom, Teams, or FaceTime calls. It also provides a better experience for streaming services like Netflix, YouTube, and Twitch, allowing you to enjoy 4K and HDR content without buffering—on multiple devices at once. Better Online Gaming Experience Gamers know that speed is only part of the equation—low latency and consistent connectivity are just as important. Gigabit fiber provides ultra-low latency, which means quicker response times, fewer dropped connections, and an overall smoother gaming experience. Whether you're playing competitively or casually, fiber helps you stay in sync with other players and your network. Boosted Home Value and Appeal As more homebuyers prioritize reliable, high-speed internet, having gigabit fiber can increase your home's value and marketability. It's considered a premium amenity, especially in areas where remote work and smart home integration are becoming the norm. Access to fiber optic high speed internet is a selling point that gives you an edge in today's real estate market. TIME BUSINESS NEWS
