Latest news with #Xperia1VII
Phone Arena
16-07-2025
- Phone Arena
Sony acknowledges Xperia 1 VII power issues, makes important announcement
Sony Xperia 1 VII made its debut on the market last month, but the flagship is no longer available for purchase since the beginning of July, at least not through official channels. The Japanese company announced in early July that it is launching an investigation into what appeared to be major power issues that led to unexpected power-offs, restarts, and inability to power on. The number of units affected by these power issues is unknown, but Sony announced today that its investigation concluded that the manufacturing process may cause a failure of the circuit board in a ' small number of Xperia 1 VII smartphones .' More importantly, Sony successfully identified every affected smartphone and announced plans to launch a free replacement program, which allows customers to replace their faulty Xperia 1 VII units with new ones, free of charge. Sony fans who own an Xperia 1 VII that is affected by these power issues will be able to enroll in the replacement program starting from July 21, 2025. Even if you know your phone is affected by the issues, your Xperia 1 VII's IMEI number must be on Sony's list of affected units. Identify your phone's IMEI number. Go to Settings Tap System / About phone. In the About phone menu, tap Status / IMEI information. The IMEI number is listed among the phone's information. If you can't power on your Xperia 1 VII, you can find the IMEI number printed on the top row of the phone's SIM tray and on the side of the sleeve that wraps around the packaging box. Verify your IMEI number in Sony's IMEI checker to see if it's affected. If your phone is affected, you have two options:Until the replacement program kicks off, Sony recommends all customers with faulty Xperia 1 VII units to back up any important April 1, 2019, Sony no longer has a dedicated mobile division. The Japanese company decided to integrate its mobile business into a newly created division called Electronics Products and Solution. After losing a billion dollars over several quarters between 2018 and 2019, Sony was forced to shrink the mobile division and transfer the smartphone producing plant to is important to mention because the Xperia 1 VII is probably Sony's first flagship smartphone to be manufactured with the help of a third-party company. Sony did use third-party manufacturers to produce its smartphones, but only for mid-range devices. Sony Xperia 1 VII | Image credit: PhoneArena That said, it seems that Sony has done everything it can to limit the amount of resources it pours into its mobile division. Despite managing to make their first profit from Xperia sales in a very long time five years ago, Sony still struggles to become relevant in most of the markets that rumors that Sony plans to exit multiple European markets, the Japanese company actually had a pretty good 2024 fiscal year. Sony revealed that its mobile business's revenue was slightly up in Q3 2024 compared to the previous year. This is especially important because Sony only launched two phones in 2024: Xperia 1 VI and Xperia 10 VI. Personally, I don't think Sony will completely exit the smartphone market. The Xperia 1 VII power issues will negatively affect the company's revenue, but if only a small number of units are to be replaced as Sony suggests in its recent statement, it's unlikely to lead to such dramatic measures. Secure your connection now at a bargain price! We may earn a commission if you make a purchase Check Out The Offer
Android Authority
16-07-2025
- Android Authority
Here's what's wrong with the Xperia 1 VII, and how you can get a free replacement
The Sony Xperia 1 VII has been in the spotlight recently after it emerged that some owners were suffering from a major defect. Fortunately, Sony has identified the problem and will offer a free replacement program. Sony UK confirmed on its website (spotted by GSMArena) that the motherboard in some Xperia 1 VII units was defective: Our investigation has concluded that the manufacturing process may cause a failure of the circuit board in a small number of Xperia 1 VII smartphones, which could potentially result in power issues. The manufacturing process was changed immediately to ensure this does not happen again. Furthermore, we have successfully identified every affected smartphone. The Japanese manufacturer didn't delve into the details of the problem, but confirmed that it would offer a replacement program for affected Xperia 1 VII owners. This program will kick off on July 21.
GSM Arena
16-07-2025
- GSM Arena
Sony announces Xperia 1 VII replacement program
Earlier this month, Sony halted sales of its Xperia 1 VII due to random reboots, shutdowns, and inability to power on. The brand later launched an investigation into the issue and it seems to have reached a conclusion. It appears that a number of Xperia 1 VII units are affected by a faulty circuit board, resulting in the aforementioned issues. As a result, Sony will offer a free replacement program for affected Xperia 1 VII users. The brand also confirmed that it altered its manufacturing process to ensure future units won't suffer from the same issue. Our investigation has concluded that the manufacturing process may cause a failure of the circuit board in a small number of Xperia 1 VII smartphones, which could potentially result in power issues. The manufacturing process was changed immediately to ensure this does not happen again. We sincerely apologise for any inconvenience caused to our customers. - Sony UK official statement All Xperia 1 VII users are encouraged to verify their phone's IMEI number on a dedicated validation portal. If their device is affected, Sony will provide further instructions on how to apply for a replacement unit. The replacement program is scheduled to begin on July 21. Sony also reminds affected users to back up their data before sending in their devices for replacement. Thanks for the tip, Josip! Source
Time of India
15-07-2025
- Business
- Time of India
Iconic Sony pulls plug on smartphones in Europe? Xperia 1 VII vanishes from stores in major shift
Sony may be stepping away from the European smartphone market. Its latest flagship, the Xperia 1 VII, has gone missing from several local and partner stores across the continent, including Finland, raising concerns that the brand is abandoning retail channels in favor of online-only sales. Is Sony exiting the smartphone market in Europe? With stores in Germany and the United Kingdom among the few that still sell the model, signs point to a larger downsizing of Sony's smartphone operations, according to a story from the Finnish publication Suomimobiili. The Xperia 1 VII and other Sony phones are not yet available on the websites of Sony Finland and its partners, and they are not anticipated to be available for some time. ALSO READ: Foldable iPhone in 2026? Apple's game-changer may launch at $1,800 with limited stock Sony stated that it will not be selling the Xperia 1 VII in Finland and that it is concentrating on "online shopping channels to provide customers with a smoother shopping experience." Live Events According to Sony, its flagship can be purchased in a few European countries through Amazon and its own online store, as quoted in a report by GSMArena. What does this mean for current Xperia users? Sony's complete response to SuonmiMobiili is as follows, "The Xperia 1 VII is not available for purchase directly through Sony in Finland. However, we are constantly assessing market profitability and customer demand. We are currently focusing on online shopping channels to provide our customers with a smoother purchasing process. Currently, the Xperia 1 VII can be purchased directly from Sony's official online store and through Amazon in selected European markets. Sony remains committed to fulfilling all maintenance and upgrade obligations for existing customers as usual." Why has the Xperia 1 VII vanished from European stores? The situation in other European markets is comparable. The Xperia 1 VII is not available in the majority of European countries on Sony's online store; however, the UK and Germany are the two main exceptions. It looks like Sony is actually scaling back its smartphone business in Europe. The future of Xperia phones is not looking good, especially in light of the recent problems Sony has been experiencing with its Xperia 1 VII in its home market of Japan. FAQs Can I still purchase the Xperia 1 VII in Europe? In most countries, the answer is no. Sony has removed the model from its stores, but it is still available online in select countries such as Germany and the United Kingdom. Is Sony discontinuing its phone business in Europe? Not officially, but the move away from retail indicates a significant downsizing, with online sales now the primary focus.
Phone Arena
14-07-2025
- Business
- Phone Arena
Sony's issues with the Xperia 1 VII might be worse than anyone could've imagined
Sony Xperia 1 VII | Image credit — PhoneArena Sony appears to be significantly downscaling its smartphone business across Europe. The company has also stopped selling the Xperia 1 VII in Taiwan and Hong Kong, after suspending its sales and shipments in Japan. In a move that might signal the end of Sony smartphones in most of Europe, Sony has stopped selling its phones in Finland. The company has removed the listings for the Xperia 1 VII and other models from its Finnish website and those of local retailers and carriers, according to Suomimobiili (translated source) . In an official statement, Sony has confirmed that it's changing its focus and won't sell the Xperia 1 VII in Finland. Instead, the company is selling the phone in its stores and through Amazon in select markets in Europe. Here's the machine translation of the complete statement Sony shared with Suomimobiili: A quick check of Sony's local websites across Europe reveals that the Xperia 1 VII isn't listed on many of them. The ones with existing listings, like Germany, France, Spain, and the United Kingdom, show that the flagship and most other models are out of would confirm the claims that Sony is downsizing its smartphone business, but it doesn't answer the question of why the company would do that. The answer might be darker than anyone would've guessed. At the beginning of July, Sony stopped the sales and shipments of the Xperia 1 VII in Japan. The reason was multiple reports for units that were turning off on their own, rebooting sporadically, or failing to turn on entirely. Soon afterwards, the company announced the same move in Taiwan (translated source) and Hong Kong (translated source) . Days later, the company notified consumers in the UK that it was investigating the cause of the issues and 'the extent of the affected stock.' Those issues add up to Sony's limited release of the Xperia 1 VII, and the rumors that the company might no longer build Xperia smartphones. Sony Xperia 1 VII | Image credit — PhoneArena I think there is a big chance Sony will exit the mobile business altogether. The Xperia phones have been facing significant challenges in recent years, leading to lower sales. The exit from the US market with the Xperia 1 VI, and the limited release of the Xperia 1 VII were signals that Sony doesn't want to keep investing in its mobile phones. Add to that all the recent issues the company has been having, and the future of Xperia phones appears dire. Secure your connection now at a bargain price! We may earn a commission if you make a purchase This offer is not available in your area.
