
NZers are not getting a 'raw deal' on butter, says Nicola Willis
Nicola Willis met with Fonterra's chief executive Miles Hurrell at Parliament on Tuesday evening.
While the two meet regularly, there was increased interest in the meeting due to the current price of butter. Willis had earlier said it was something she would discuss with Hurrell.
Finance Minister Nicola Willis says the price of butter will be discussed at her meeting with the giant co-op. (Source: 1News)
Characterising the meeting as "constructive and engaging," Willis said Hurrell was candid about the way butter was priced in New Zealand.
ADVERTISEMENT
Her summary of her meeting with Fonterra largely zeroed in on her drive to increase supermarket competition.
The large proportion of what people pay for butter is dictated by global demand, which is something the government could not control.
"Were that price to come down, you would expect that to be reflected in the prices that New Zealand shoppers pay," Willis said.
Hurrell had told her that butter had once been the hardest product for Fonterra to sell globally, but the increasing demand was due to reporting on its health benefits.
"It was once viewed as a bogeyman," she said.
The meeting had reinforced Willis' interest in increasing supermarket competition to put downward pressure on the price of butter.
"All roads lead back to supermarket competition. I continue to believe that is the most powerful lever that the government has on this issue. We will never be able to control global dairy prices. What we can influence is the amount of competition in New Zealand's grocery sector and we have a lot of work underway to address that."
ADVERTISEMENT
Fonterra had also observed the supermarket competition.
Finance Minister Nicola Willis does not believe New Zealanders are getting a "raw deal" on butter. (Source: rnz.co.nz)
"Miles specifically conveyed that Fonterra operates in a number of markets around the world, most of which have a more competitive supermarket sector, and that it does feel different in New Zealand."
She would leave it to supermarkets and Fonterra to argue who was charging what margin.
"The sense that I got from my engagement with Miles is that it's a constant battle between them. Each party are probably going to point fingers at the other."
Hurrell would not answer questions when RNZ approached him outside Parliament on Tuesday night, but a Fonterra spokesperson said the meeting was "constructive".
Willis said she had encouraged Hurrell to front, in particular to explain what proportion of the margins go to Fonterra and what goes to supermarkets.
ADVERTISEMENT
Acknowledging that Fonterra's job was to get the best possible price for its shareholders, Willis also accepted New Zealanders saw the downsides of that when they were shopping.
"I've been satisfied that I don't think consumers are getting a raw deal. I think that there is good work going on to ensure that there is pressure and competition from Fonterra to try and keep its prices low. But I get it. Butter is expensive right now. There's no getting away from that."
rnz.co.nz

Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles


Scoop
39 minutes ago
- Scoop
Consumer NZ Is Stoked To Learn Surcharges Will Be Banned
From May 2026, New Zealanders will be able to tap their card or phone without being charged those pesky, excessive and sometimes hidden surcharges. An amendment to the Retail Payment System Act will put an end to excessive, hidden and unavoidable surcharges, which cost New Zealanders an estimated $65 million a year. Jessica Walker, acting head of research and advocacy at Consumer NZ, is thrilled to see surcharges scrapped because it will put millions back into the pockets of New Zealanders, and make accepting payments much simpler for merchants, too. 'We've received close to 300 complaints about excessive surcharges (over 2%) in the last few years. In some cases, card payment surcharges were as high as 25%. We've even had complaints about surcharges being applied to EFTPOS transactions. 'We've been calling for surcharge regulation since 2017 and, recently, urged the Commerce Commission to consider an outright ban. Although surcharge guidelines were in place, they clearly weren't working. "The whole surcharge situation here in New Zealand is currently a mess. Surcharges for debit and credit cards are banned in the United Kingdom and European Union, and the Reserve Bank of Australia recently proposed a surcharge ban – so this brings us nicely in line with other countries," says Walker. 'The ban is a no-brainer. These new rules will bring an end to a very messy situation!' What consumers need to know The ban will only apply to debit, EFTPOS, Visa and Mastercard payments, so if you're paying with another card, such as an AMEX or foreign-issued card, you may still have to pay a surcharge. The ban also won't apply to prepaid gift cards. Online payments are excluded. This is disappointing because your flight or accommodation booking or any other online purchases could still attract a surcharge. Australia is considering making online payments part of its surcharge ban. We'll be calling for similar rules here. The cost of your coffee shouldn't increase by that much, if at all. If merchants choose to increase their prices to cover their payment costs, any increase should be very minimal because interchange is being lowered which will reduce the cost to businesses of accepting payments.


Otago Daily Times
an hour ago
- Otago Daily Times
Plan to ban credit card and PayWave surcharges
The government plans to ban surcharges on card payments in-store, saving shoppers from being stung with surprise fees when paying with contactless technology. Commerce and Consumer Affairs Minister Scott Simpson announced the change on Monday afternoon, declaring: "That pesky note or sticker on the payment machine will become a thing of the past." "Shoppers will no longer be penalised for their choice of payment method, whether that's tapping, swiping or using their phone's digital wallet." Legislation is expected to be introduced to Parliament by the end of the year, with the ban to kick into effect no later than May 2026. The proposed law would cover most in-store payments made using Visa and Mastercard debit and credit cards, as well as EFTPOS, but not online purchases or other international card schemes. The move follows growing public frustration at the cost and transparency of such surcharges. Retailers are increasingly using them to recover merchant service fees charged by banks and payment providers, but the fees are often added without clear explanation. The Commerce Commission estimates New Zealanders are paying up to $150 million in surcharges each year - including $45 to $65 million in what it considers excessive charges. In March, Consumer NZ called for an outright ban, citing hundreds of complaints about fees being too high, confusing or oblique. Both Mastercard and Visa have also supported proposals for a ban. Retail NZ has previously argued businesses did not like charging extra but should have the right to recover payment costs. It called for more clarity from banks about the fees charged for different services. The ban builds on the Commerce Commission's recent decision to reduce the interchange fees imposed on businesses for accepting Visa and Mastercard payments. Interchange fees make up approximately 60% of merchant service fees. "A ban on surcharges means no more surprises for people who currently feel like they're being charged to use their own hard-earned money," Simpson said. "It means they can make a purchase knowing exactly what they'll pay, and how they'll pay it." The changes would bring New Zealand into line with the United Kingdom and the European Union, where such surcharges are already prohibited. Australia still allows surcharges but requires them to reflect the actual cost to retailers. The Reserve Bank of Australia has also recently proposed an outright ban on surcharges for EFTPOS and debit and credit card payments.


Otago Daily Times
an hour ago
- Otago Daily Times
Govt to ban surcharges on in-store payments
The government plans to ban surcharges on card payments in-store, saving shoppers from being stung with surprise fees when paying with contactless technology. Commerce and Consumer Affairs Minister Scott Simpson announced the change on Monday afternoon, declaring: "That pesky note or sticker on the payment machine will become a thing of the past." "Shoppers will no longer be penalised for their choice of payment method, whether that's tapping, swiping or using their phone's digital wallet." Legislation is expected to be introduced to Parliament by the end of the year, with the ban to kick into effect no later than May 2026. The proposed law would cover most in-store payments made using Visa and Mastercard debit and credit cards, as well as EFTPOS, but not online purchases or other international card schemes. The move follows growing public frustration at the cost and transparency of such surcharges. Retailers are increasingly using them to recover merchant service fees charged by banks and payment providers, but the fees are often added without clear explanation. The Commerce Commission estimates New Zealanders are paying up to $150 million in surcharges each year - including $45 to $65 million in what it considers excessive charges. In March, Consumer NZ called for an outright ban, citing hundreds of complaints about fees being too high, confusing or oblique. Both Mastercard and Visa have also supported proposals for a ban. Retail NZ has previously argued businesses did not like charging extra but should have the right to recover payment costs. It called for more clarity from banks about the fees charged for different services. The ban builds on the Commerce Commission's recent decision to reduce the interchange fees imposed on businesses for accepting Visa and Mastercard payments. Interchange fees make up approximately 60% of merchant service fees. "A ban on surcharges means no more surprises for people who currently feel like they're being charged to use their own hard-earned money," Simpson said. "It means they can make a purchase knowing exactly what they'll pay, and how they'll pay it." The changes would bring New Zealand into line with the United Kingdom and the European Union, where such surcharges are already prohibited. Australia still allows surcharges but requires them to reflect the actual cost to retailers. The Reserve Bank of Australia has also recently proposed an outright ban on surcharges for EFTPOS and debit and credit card payments.