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Ryanair boarding pass policy to change to paperless system

Ryanair boarding pass policy to change to paperless system

Glasgow Timesa day ago
From November, the budget airline will be moving to paperless boarding passes.
This means that passengers will no longer download and print a physical paper boarding pass.
Here is all you need to know about the change and how it will affect you.
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Ryanair boarding pass policy to change to paperless system
Currently, Ryanair offers different options regarding its boarding passes.
Customers can print out a physical paper boarding pass at home to bring with them, or by using the app, can get a 'mobile pass'.
There is also an option to request a paper boarding pass at the airport for £55.
As of November, later this year, Ryanair will introduce a new boarding pass policy, which will not allow its passengers to print physical paper copies.
Ryanair passengers will use the digital boarding pass generated in their 'myRyanair' app during check-in instead.
While the internet is needed to access the boarding pass, once downloaded, it can be displayed without internet.
When discussing the possibility of a phone dying or breaking at an airport, Ryanair told Which? that they will be "assisted by staff at the gate" and their details will be "cross-checked and validated against our flight manifest and boarded as normal".
Ryanair says almost 80% of the airline's 200 million passengers already use this digital boarding pass, and that the move will enable passengers to reduce their carbon footprint by eliminating unnecessary paper, saving over 300 tonnes in paper waste each year.
It also said that using the myRyanair app also "enhances customers' travel experience".
Other app functions include an order to seat feature, live flight information and updates, terminal, gate and boarding status updates, and more.
On the change, Ryanair CMO, Dara Brady, said previously: 'This move to 100% paperless boarding passes will allow us to deliver an enhanced travel experience for customers.
"Like other ticket industries (concert, sports venues, rail, etc.) there has been a massive switch to using mobile, and with almost 80% of Ryanair customers already using the myRyanair app, it is time to transition the remaining passengers to digital, which will see them reduce their carbon footprint and receive a smoother and enhanced travel experience."
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It is important to note that Turkey and Morocco do not accept mobile boarding passes yet, according to Ryanair's website.
So if you are travelling to these countries, you will still need to print a copy off if you're heading to either of those countries.
Other changes to Ryanair policy
The upcoming change is not the only one Ryanair has seen, with the airline also increasing the size of the underseat 'free bag' following an EU rule change.
It currently allows people a small "personal bag" that must fit under the seat in front for free, which must be less than 40x25x20cm.
Recommended reading:
Under new rules, this would increase to 40x30x20cm.
Despite it only being a 5cm increase, the volume will be 24 litres instead of 20 litres.
The date for the change isn't clear yet, but Ryanair said the change would be "implemented over the coming weeks, as our airport bag sizers are adjusted" - and would mean it's exceeding the EU's recommended minimum size.
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