logo
Clipper Card system outage impacting transit systems throughout Bay Area

Clipper Card system outage impacting transit systems throughout Bay Area

CBS News3 days ago
Bay Area transportation officials announced Tuesday that the Clipper Card system is experiencing outages, impacting commuters throughout the region.
The Metropolitan Transportation Commission, which operates the system, confirmed on social media that the system is out on all transit operators as of 7:15 a.m.
ATTENTION: The Clipper system is experiencing an outage on all operators this morning. Please be prepared to pay your fare with another form of payment if required by your transit agency. — Bay Area Clipper (@BayAreaClipper) July 1, 2025
At the Embarcadero BART station in San Francisco, the fare gates were opened as commuters were unable to use their cards. Officials with Caltrain and Muni reported similar issues.
Clipper Card officials did not provide an estimate on when the system would be restored.
Tuesday's outage comes as several transit agencies, including AC Transit, Caltrain, Muni and the San Francisco Bay Ferry, were implementing fare increases.
This is a breaking news update. More details to come.
Orange background

Try Our AI Features

Explore what Daily8 AI can do for you:

Comments

No comments yet...

Related Articles

Golden Gate Bridge toll increase, Bay Area transit fare hikes take effect
Golden Gate Bridge toll increase, Bay Area transit fare hikes take effect

CBS News

time2 days ago

  • CBS News

Golden Gate Bridge toll increase, Bay Area transit fare hikes take effect

The cost of commuting on several Bay Area transit agencies, along with driving on the Golden Gate Bridge, has gone up on Tuesday as a series of fare and toll increases take effect. Here's what's to know about the changes, which are being implemented on July 1, 2025: Golden Gate Bridge Tolls All tolls on the Golden Gate Bridge are going up on July 1, as part of a multi-year toll increase program approved by the bridge's Board of Directors. For most drivers who use FasTrak, which include 2-axle vehicles and motorcycles, the toll has increased from $9.25 to $9.75. License plate accounts and one-time payment tolls are now $10, while invoice tolls are $10.75. Tolls for carpools have also increased from $7.25 to $7.75. Golden Gate Transit Buses and Ferries The Golden Gate Bridge, Highway and Transportation District has also raised transit fares for bus and ferry service, with most increases up to $0.25. Discount fare programs will remain in effect. Officials said local bus fares in Marin and Sonoma County, along with Giants ferry fares would not increase. Caltrain Base fares on the rail system have increased by 25 cents. Muni According to the San Francisco Municipal Transportation Agency, an adult single rider using Clipper or MuniMobile has increased from $2.75 to $2.85, the second increase in less than a year. Riding Muni remains free for all youth 18 and younger, regardless of housing income or residency. AC Transit Adult cash fares have gone up by $0.25, from $2.50 to $2.75, while the Transbay cash fare has increased to $6.00 to $6.50, the first fare increase since January 2020. The agency, which covers the western parts of Alameda and Contra Costa counties, said a second 25 cent increase would take effect in July 2026.

Bay Area commuters get free rides Tuesday morning due to Clipper card outage
Bay Area commuters get free rides Tuesday morning due to Clipper card outage

CNBC

time2 days ago

  • CNBC

Bay Area commuters get free rides Tuesday morning due to Clipper card outage

Commuters in and around San Francisco rode into work for free on Tuesday morning due to an outage in the Clipper card system, which is used to handle payments for train, bus and ferry rides. "ATTENTION: The Clipper system is experiencing an outage on all operators this morning," the Bay Area Clipper account wrote in a post on X. "Please be prepared to pay your fare with another form of payment if required by your transit agency." Many buses were waving commuters on without asking for payment, and at Bay Area Rapid Transit (BART) train stations, the faregates were open, allowing travelers to walk through for free. Clipper is owned by the Metropolitan Transportation Commission, which manages transportation for the nine-county Bay Area. The service is used by hundreds of thousands of tech workers in San Francisco and Silicon Valley. The MTC website said there were 1.35 million unique Clipper cards — physical and digital — used in May, the highest monthly toll for the year and the most since December 2019, before the pandemic. A fact sheet from the MTC says Clipper is used by 800,000 transit riders a day across the region. BART, in particular, has undergone dramatic changes in recent years, most notably installing fare gates starting in late 2023, with full deployment expected to be completed by the end of this year. In the first five months of the year, average BART station exits totaled between 170,000 and 182,000 a month, according to its website. Those numbers are way down from the pre-pandemic days of 2019, when averages were generally above 400,000 a month. The MTC has plans to roll out an updated system called Clipper 2.0, which it says will be a "customer-focused, cost-effective fare collection system" with a "flexible platform for future fare structures." Features include use across the various mobile operating systems, updated communication and "expanded retail, online and mobile sales." The update, however, has been routinely delayed, leading to tense confrontations at recent Clipper executive board meetings.

Clipper Card system outage impacting transit systems throughout Bay Area
Clipper Card system outage impacting transit systems throughout Bay Area

CBS News

time3 days ago

  • CBS News

Clipper Card system outage impacting transit systems throughout Bay Area

Bay Area transportation officials announced Tuesday that the Clipper Card system is experiencing outages, impacting commuters throughout the region. The Metropolitan Transportation Commission, which operates the system, confirmed on social media that the system is out on all transit operators as of 7:15 a.m. ATTENTION: The Clipper system is experiencing an outage on all operators this morning. Please be prepared to pay your fare with another form of payment if required by your transit agency. — Bay Area Clipper (@BayAreaClipper) July 1, 2025 At the Embarcadero BART station in San Francisco, the fare gates were opened as commuters were unable to use their cards. Officials with Caltrain and Muni reported similar issues. Clipper Card officials did not provide an estimate on when the system would be restored. Tuesday's outage comes as several transit agencies, including AC Transit, Caltrain, Muni and the San Francisco Bay Ferry, were implementing fare increases. This is a breaking news update. More details to come.

DOWNLOAD THE APP

Get Started Now: Download the App

Ready to dive into a world of global content with local flavor? Download Daily8 app today from your preferred app store and start exploring.
app-storeplay-store