Tambaram Corporation launches app for people to send in complaints, feedback
A senior civic official said the ICCC, modelled on the command centre of the Greater Chennai Corporation, would automate and link the attendance system of conservancy workers, track the removal of garbage through trucks with GPS, and monitor the 32 flood-prone areas via closed-circuit television (CCTV) cameras during the monsoon. As part of upgrading the ICCC, VoT was launched for residents to send in their complaints and feedback, he added.
The official said the civic body had received 13,869 complaints since the launch of the VoT app. Of these, 12,889 had been resolved. The engineering department received the highest number of complaints at 8,993, followed by the public health department with 3,767.
P. Prathap, office-bearer of the Chitlapakkam Town Welfare Association, said the complaints made with VoT app, particularly regarding garbage removal and vector control measures, had been addressed, but steps were not being taken regarding macro civic issues such as restoration of damaged roads and cleaning waterbodies.
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