
First Brits get access to £10 a month ‘superfast internet' trial with Wi-Fi EIGHT times faster than average UK broadband
BACK OF THE NET First Brits get access to £10 a month 'superfast internet' trial with Wi-Fi EIGHT times faster than average UK broadband
GIFFGAFF has finally launched its trial for a new speedy 500Mbps broadband service in the UK.
But in a rare turn of events, initial service speeds appear to be delivering better than the headline rate of 500Mbps, according to ISPreview.
Advertisement
1
Faster packages and different pricing are expected to follow the trial
Credit: GiffGaff
Using nexfibre and Virgin Media's 10Gbps capable full fibre networks, GiffGaff is only the second provider after Virgin to harness nexfibre's new wholesale network.
The network is currently available to over 2 million UK premises.
However, the trial, which was first confirmed back in mid-April 2025, is only opening up to 500 Brits to begin with.
Fortunately, that doesn't include the small pool of trialists that tested the service before.
Advertisement
The trial will run for 12 months and offer triallists a heavily discounted broadband price of just £10 per month.
That's not bad for 500Mbps - which is roughly eight times faster than the average UK broadband speed.
According to the first customers, the package gives households a proper IP address, delivers symmetric speeds and some of the exterior kit appears to retain Virgin Media's branding.
But there is no IPv6 yet, which offers more built-in security features than the older IPv4 used by the majority of broadband providers, including Virgin Media.
Advertisement
There is no GiffGaff branded kit to accompany the service yet either.
Customers appear to be receiving an Arcadyan Technology-build Wi-Fi hubs, or Amazon's Eero 6+ routers.
Soaring temperatures could affect your Wi-Fi, experts warn – how to stop your router overheating & avoid speed slow down
It is unclear whether GiffGaff will allow customers to use a third-party router.
According to ISPreview, it looks possible to use the hardware you have already installed, just with GiffGaff's new trial service.
Advertisement
Faster packages and different pricing are expected to follow the trial.
Although we don't yet know what those packages will look like, or when they will be available to customers.

Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles


South Wales Guardian
39 minutes ago
- South Wales Guardian
Is BT down? Users complain about landline fault issues
Users reported issues with landlines as well as broadband, and email. According to DownDetector, issues started at around 11am with users complaining that they couldn't get their landlines to work. Problems were recorded by BT users across the UK on DownDetecto,r including London, Birmingham, Nottingham and Manchester. Hi Jo, thanks for your message. We've passed this to the relevant team to look into. Of the problems reported, 67% relate to problems with landlines, while 29% reported problems with broadband. A further 5% related to email. One user said on DownDetector: 'Landline down, our number 'not recognised' when dialled from mobile and also when put into BT status check page i get 'We ran into trouble with your search. Please try our help information.'' Another commented: 'BT Broaband fine but digital voice down in Dartford. Despite the service status showing no issues a 30min wait for tech support revealed this is part of A major countrywide issue'. When someone asked on X if BT services were down, the official account replied that it had 'passed this to the relevant team to look into.' A BT spokesperson told Newsquest: 'We're currently addressing an issue impacting our services. We apologise for any inconvenience caused; we're working urgently to fix this issue and will provide a further update as soon as possible'. Downdetector is an online website that allows users of popular services, including X (Twitter), Instagram, Facebook, Virgin Media and more, to report if they are having trouble with the services. The site only reports an incident when the number of problem reports is significantly higher than the typical volume for that time of day. Describing itself on its website, Downdetector is 'where people go when services don't work.' The website monitors disruptions to various key services, including the internet, web hosting platforms, banks, social media and more. You can see the full methodology and learn more about how Downdetector collects status information and detects problems via its website. In short, users can get involved by submitting any issue reports on the platform. Recommended reading: EE, O2, Vodafone, Three and BT all down as customers report issues How to save on mobile roaming charges abroad with Vodafone, eSIMania, EE and more Virgin Media gives customers access to 14 free channels - see what's available Problem indicators are also collected from social media and other factors on the web, Downdetector explained. These reports are then validated and analysed in real-time. An incident is then detected if the number of reports is significantly higher than the typical average for that particular service. When a user goes to investigate the issue, they can see what the most reported problems are currently and check if their areas are in one of the outage hotspots. Do you use Downdetector? Let us know in the comments.

Rhyl Journal
an hour ago
- Rhyl Journal
Is BT down? Users complain about landline fault issues
Users reported issues with landlines as well as broadband, and email. According to DownDetector, issues started at around 11am with users complaining that they couldn't get their landlines to work. Problems were recorded by BT users across the UK on DownDetecto,r including London, Birmingham, Nottingham and Manchester. Hi Jo, thanks for your message. We've passed this to the relevant team to look into. Of the problems reported, 67% relate to problems with landlines, while 29% reported problems with broadband. A further 5% related to email. One user said on DownDetector: 'Landline down, our number 'not recognised' when dialled from mobile and also when put into BT status check page i get 'We ran into trouble with your search. Please try our help information.'' Another commented: 'BT Broaband fine but digital voice down in Dartford. Despite the service status showing no issues a 30min wait for tech support revealed this is part of A major countrywide issue'. When someone asked on X if BT services were down, the official account replied that it had 'passed this to the relevant team to look into.' A BT spokesperson told Newsquest: 'We're currently addressing an issue impacting our services. We apologise for any inconvenience caused; we're working urgently to fix this issue and will provide a further update as soon as possible'. Downdetector is an online website that allows users of popular services, including X (Twitter), Instagram, Facebook, Virgin Media and more, to report if they are having trouble with the services. The site only reports an incident when the number of problem reports is significantly higher than the typical volume for that time of day. Describing itself on its website, Downdetector is 'where people go when services don't work.' The website monitors disruptions to various key services, including the internet, web hosting platforms, banks, social media and more. You can see the full methodology and learn more about how Downdetector collects status information and detects problems via its website. In short, users can get involved by submitting any issue reports on the platform. Recommended reading: EE, O2, Vodafone, Three and BT all down as customers report issues How to save on mobile roaming charges abroad with Vodafone, eSIMania, EE and more Virgin Media gives customers access to 14 free channels - see what's available Problem indicators are also collected from social media and other factors on the web, Downdetector explained. These reports are then validated and analysed in real-time. An incident is then detected if the number of reports is significantly higher than the typical average for that particular service. When a user goes to investigate the issue, they can see what the most reported problems are currently and check if their areas are in one of the outage hotspots. Do you use Downdetector? Let us know in the comments.


North Wales Chronicle
an hour ago
- North Wales Chronicle
Is BT down? Users complain about landline fault issues
Users reported issues with landlines as well as broadband, and email. According to DownDetector, issues started at around 11am with users complaining that they couldn't get their landlines to work. Problems were recorded by BT users across the UK on DownDetecto,r including London, Birmingham, Nottingham and Manchester. Hi Jo, thanks for your message. We've passed this to the relevant team to look into. Of the problems reported, 67% relate to problems with landlines, while 29% reported problems with broadband. A further 5% related to email. One user said on DownDetector: 'Landline down, our number 'not recognised' when dialled from mobile and also when put into BT status check page i get 'We ran into trouble with your search. Please try our help information.'' Another commented: 'BT Broaband fine but digital voice down in Dartford. Despite the service status showing no issues a 30min wait for tech support revealed this is part of A major countrywide issue'. When someone asked on X if BT services were down, the official account replied that it had 'passed this to the relevant team to look into.' A BT spokesperson told Newsquest: 'We're currently addressing an issue impacting our services. We apologise for any inconvenience caused; we're working urgently to fix this issue and will provide a further update as soon as possible'. Downdetector is an online website that allows users of popular services, including X (Twitter), Instagram, Facebook, Virgin Media and more, to report if they are having trouble with the services. The site only reports an incident when the number of problem reports is significantly higher than the typical volume for that time of day. Describing itself on its website, Downdetector is 'where people go when services don't work.' The website monitors disruptions to various key services, including the internet, web hosting platforms, banks, social media and more. You can see the full methodology and learn more about how Downdetector collects status information and detects problems via its website. In short, users can get involved by submitting any issue reports on the platform. Recommended reading: EE, O2, Vodafone, Three and BT all down as customers report issues How to save on mobile roaming charges abroad with Vodafone, eSIMania, EE and more Virgin Media gives customers access to 14 free channels - see what's available Problem indicators are also collected from social media and other factors on the web, Downdetector explained. These reports are then validated and analysed in real-time. An incident is then detected if the number of reports is significantly higher than the typical average for that particular service. When a user goes to investigate the issue, they can see what the most reported problems are currently and check if their areas are in one of the outage hotspots. Do you use Downdetector? Let us know in the comments.