Is Lloyds bank app down? Users complain it is not working
One user said: "Why is the app not working?"
Another added: "Again!!!! And on pay day. When will I be able to access my app?"
Lloyds responded to concerns on X, saying: "Thanks for getting in touch. Sorry about this. Some customers are having issues with our app right now. Bear with us as we fix this"
Thanks for getting in touch. Sorry about this. Some customers are having issues with our app right now. Bear with us as we fix this. ^Will
There has been more than a month's worth of unplanned tech and system outages in the last two years for nine of the UK's biggest banks and building societies, according to data published by the Treasury Committee earlier this year.
The committee – a cross-party group formed of 11 members – asked the lenders' UK chief executives to reveal the scale of recent IT failures and estimates for how much customers might be paid in compensation.
It comes after an outage led to days of disruption for Barclays customers at the end of January, coinciding with payday for many workers and the deadline for self-assessment tax returns.
Across the nine banks and building societies, there have been at least 158 IT failure incidents between January 2023 and February 2025, according to estimates they provided.
Common reasons given for the incidents include problems with third-party suppliers, disruption caused when systems were changed, and internal software malfunctions.
Downdetector is an online website that allows users of popular services including X (Twitter), Instagram, Facebook, Virgin Media and more to report if they are having trouble with the services.
The site only reports an incident when the number of problem reports is significantly higher than the typical volume for that time of day.
Describing itself on its website, Downdetector is 'where people go when services don't work.'
Recommended reading:
EE, O2, Vodafone, Three and BT all down as customers report issues
How to save on mobile roaming charges abroad with Vodafone, eSIMania, EE and more
Virgin Media gives customers access to 14 free channels - see what's available
The website monitors disruptions to various key services including the internet, web hosting platforms, banks, social media and more.
You can see the full methodology and learn more about how Downdetector collects status information and detects problems via its website.
In short, users can get involved by submitting any issue reports on the platform.
Problem indicators are also collected from social media and other factors on the web, Downdetector explained.
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
The Sun
2 hours ago
- The Sun
On Universal Credit? How you can save £100s on your household bills this summer
YOU can save thousands of pounds on your household bills this summer if you're on Universal Credit. The benefit is paid out monthly to people who are struggling with day-to-day living costs - but it also entitles claimants to extra help. 1 If you're wanting to save, here are the things you should know about… Cheaper broadband - save £190 a year Some broadband providers offer cheaper tariffs for people on benefits. For example, Virgin Media Essentials has a tariff for £12.50 a month - a huge £137.88 cheaper per year versus a regular Virgin package. BT Home Essentials costs £15 per month for fibre and calls. According to Uswitch, the average broadband bill in the UK is £26.39/month – and switching to the cheapest social tariff could save you £196.68 per year. You should be able to get a social tariff if you're on Universal Credit Pension Credit or equivalent benefits. Council tax reduction - save up to £2,280 If you're on Universal Credit you can apply for a reduction to your council tax bill - and you might not even have to pay at all. Every local authority sets its own rules but many help out low-income households by reducing council tax bills significantly. In Manchester, households on Universal Credit can get up to 100% off their council tax. Meanwhile Bristol offers up to 90% for most working-age households on benefits. The average Band D council tax in England for 2025-26 is now £2,280 - so if you don't have to pay council tax, that's an indicator of how much you could save. Am I entitled to Universal Credit? According to the GOV website, if you're on a low income or need help with your living costs, then you could be entitled to Universal Credit. To claim, you must live in the UK, be aged 18 or over (with some exceptions if you're 15 to 17), be under State Pension age, and have £16,000 or less in money, savings and investments. Other circumstances are if you are out of work, or unable to work, for example because of a health condition. Water bill help - save hundreds Water companies also offer social tariffs or capped rates for those on Universal Credit and similar benefits. The schemes vary by supplier and the amount you can save will also depend on your usage. But there is the potential to save hundreds of pounds this way. For example, Affinity Water caps bills at £119.50/year for eligible households. United Utilities offers up to 50% off for households with high usage or medical needs. The average water bill in England and Wales is roughly £603 per year, according to Discover Water - so again that gives you an idea of how much you could save. Energy grants - save up to £1,500 Several energy suppliers offer grants to help customers on low incomes clear energy debts or cover bills. British Gas has an Energy Trust offering grants of up to £1,500 even if you're not a British Gas customer. You can apply online at Next Energy Fund provides help with white goods and bill support. These grants don't need to be repaid but you'll usually need to show proof of income, provide meter readings and explain your situation. Household Support Fund – save up to £500 The Household Support Fund is a pot of cash that the Government has allocated to council across England. It's aimed at helping out families in need, but the payouts and eligibility vary by each council. Some offer food vouchers or help with energy bills, while others give out cash grants. Brent Council offers up to £500 for struggling families, while Doncaster pays between £100 and £300 to families on Universal Credit. Ribble Valley gives food vouchers worth £200 to £500 to households earning under £35,000. You'll need to check your local authority's website to find out what it offers and whether you could be eligible. The easiest way is to Google your council name plus "Household Support Fund". Cheaper phone bills - save hundreds You can also get social tariffs with your mobile phone provider. These 'social' or 'essential' tariffs offer the same service as regular packages but at a significantly lower price. They typically come with no long-term contracts, a guarantee of no mid-contract price hikes, and two of the three providers even include free roaming in Europe. O2's Essential Plan costs just £10 a month and gives you 10GB of data with unlimited calls and texts. Meanwhile, SMARTY's Social Tariff provides unlimited data, calls, and texts for £12 a month.
Daily Mail
5 hours ago
- Daily Mail
PayPal and Venmo outages shut down access to money nationwide
PayPal and Venmo are experiencing major outages, preventing millions of users from sending or receiving payments. Downdetector, a site that monitors online outage , shows issues hit the digital payment apps at around 8:00am ET. PayPal has around 434 million active users worldwide, while Venmo has nearly 90 million users in the US. Users have reported difficulties accessing payments, transferring funds, and logging into their accounts. 'I sent someone $200, and the money was withdrawn from my account, but the other person didn't receive it,' one PayPal user shared on Downdetector. 'There's no record of the transaction on either end, and I have no idea where the money went.' Another user shared: 'I can login to PayPal, but its not letting me make payments.' Meanwhile, some Venmo users have also reported problems receiving direct deposits, with many affected during scheduled paycheck deliveries. 'I just transferred some money and its not showing in my account!!! What's going on?' a PayPal user shared on Downdetector. PayPal's service dashboard shows disruptions for several service 'We are still observing impact to Retail Checkout, Online Checkout and Braintree in our production Environment,' the company shared in a statement. 'Our Technical teams are actively investigating and working to mitigate the impact as quickly as possible. We will continue to provide updates as the situation progresses.' The outage is also impacting PayPal Merchant and Partners report. 'This issue is contributing to missed delivery for reports in the Pacific Standard Timezone,' the company said.
Daily Mirror
7 hours ago
- Daily Mirror
Paypal and Visa down LIVE: Worldwide outage as thousands can't make payments
Paypal and Visa are down for thousands of users across the world - leaving people unable to send vital payments. There have been thousands of reports of people unable to access the Paypal app and website on Downdetector. The reports appear to be coming from users across the globe. The issues appear to have started for both Paypal and Visa shortly before 2pm today. This is a live blog - follow us for updates 14:29Monica Charsley Paypal address mass problem on website Paypal has issued an update via its website. The service is aware that some users are encountering problems at the checkout section. It states: "We are experiencing a system issue that may be affecting PayPal Online Checkout in our production environment." 14:24Monica Charsley Customers receive 'error' message after failed transactions Frustrated customers say they have receieved error messages on their Paypal accounts. One user complained: "I got an error message saying, 'We're having some trouble completing your request right now.' It's been saying that all day." 14:21Monica Charsley Outage reaches US as users left baffled by Paypal People in the US have reported experiencing issues with Paypal. One person said: "Paypal not letting me transfer money or anything can y'all please fix the issue before 7." Another person wrote: "Sent someone $200 and it was taken from my account and the other person didn't receive it. no transaction appearing on either end, not sure what happened to the money." A third person added: "I can login to PayPal but its not letting me make payments."
