Johor water service provider offers 15% rebate after supply disruption
ISKANDAR PUTERI : Johor's water service provider, Ranhill SAJ Sdn Bhd, is offering a 15% rebate on May water bills to all consumers affected by the recent water supply disruption.
Menteri besar Onn Hafiz Ghazi said the rebate would benefit 155,074 account holders in both the domestic and non-domestic categories, including individual residences, houses of worship, welfare institutions, business premises, and industries.
'I hope this initiative can, to some extent, ease the burden and provide relief to those affected,' he said during the winding-up debate session at the state legislative assembly in Kota Iskandar today.
He added that a task force had been established to prevent a repeat of the incident.
It was previously reported that the main pump supplying the Sungai Johor water treatment plant had experienced unexpected damage on June 20.
The disruption cut off the supply of more than 318 million litres of treated water per day to the Johor Bahru and Iskandar Puteri areas, affecting more than 100,000 consumer accounts.
The water supply was fully restored on June 24.
Onn Hafiz apologised to all those affected by the disruption.
'I understand this is not a minor issue, especially when it disrupts the daily lives of families and affects the operations of schools, hospitals, and businesses.
'In fact, I personally intervened on May 22 to provide explanations and initiate early actions to resolve the issue impacting the Johor Bahru district,' he said.
He said the state government had instructed Ranhill SAJ to repair the damaged water pump immediately and to mobilise all necessary machinery and manpower to alleviate the people's hardship.
'A total of 42 water tankers, 51 static tanks, and 13,000 cartons of mineral water were deployed to the affected areas during that period,' he said.
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