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Letter to the Editor: Elderly residents left to suffer without an elevator

Letter to the Editor: Elderly residents left to suffer without an elevator

The Citizen5 days ago
Letter to the Editor: Elderly residents left to suffer without an elevator
A letter to the editor
I am writing on behalf of the elderly residents living at a retirement village in Pioneer Park, to raise serious concerns about the continued breakdown of the building's only elevator, which has been out of service for more than two months.
This situation has left many senior citizens, some in their 70s and 80s, essentially trapped in their apartments.
Climbing several flights of stairs to collect mail, attend medical appointments, or do grocery shopping is not just difficult, it's dangerous and, for some, nearly impossible.
We have been told by the caretaker that a vital part, needed for the elevator repair, must be imported from Germany.
However, no one has provided a clear timeline, and communication from the board of directors has been scarce.
We understand that maintenance issues take time, but this delay has gone on for far too long.
The physical and emotional toll on our elderly neighbours cannot be overstated.
Some now avoid leaving their flats altogether, fearful that they won't have the strength to climb back up.
One creative resident has even resorted to using a rope and crate system to help haul up groceries to the upper floors, something that should never be necessary in a retirement complex.
We are not trying to cause trouble. We are simply asking: How much longer must our senior citizens wait to be treated with the dignity and urgency they deserve?
Concerned Resident
The news provided to you in this link has been investigated and compiled by the editorial staff of the Newcastle Advertiser, a sold newspaper distributed in the Newcastle area. Please follow us on Youtube and feel free to like, comment, and subscribe. For more local news, visit our webpage, follow us on Facebook and Twitter, and request an add on our WhatsApp (082 874 5550).
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