At city malls, parking fees rival the cost of your movie ticket
Akshay Kumar, an IT professional, said: "The current rate is 100 for two hours, and 90 for each extra hour. Most films run longer, and the multiplex I go to often delays shows by 30 minutes. I end up paying 200 or more just for parking. That's almost the cost of a movie ticket."
While hearing a recent case filed by V Arun Kumar against a mall, which charged 80 for his two-wheeler for two hours, a consumer forum said it was an unfair trade practice.
Under Section 39(1)(g) of the Consumer Protection Act, the District Consumer Commission can direct a business to discontinue an unfair trade practice. If it fails to comply, the complainant can seek execution; be it compensation, attachment of property, or even arrest. "However, one ruling can't change the entire industry unless it comes from the high court. The non-compliance becomes contempt of court," said advocate Sanjay Pinto.
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Beyond legality, many say the issue is one of fairness. "In places like Dubai, malls give four to six hours of free parking. If misuse is a concern, validation through shopping bills can work," said advocate Akhil Bhansali.
Sujith G, an entrepreneur, calls the fee structure exploitative. "Parking is built as a part of the facility; it's not a revenue model," he said.
"Free parking may not be possible everywhere. However, there needs to be a cap on parking fees to prevent exorbitant rates and fleecing of customers," said Sanjay.
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