New work group to address foreigners doing delivery jobs illegally, unauthorised hitch services
In a press statement, NTUC noted that some foreigners are taking on delivery jobs directly on platforms by misusing accounts. This is illegal, as platform work can only be undertaken by Singaporeans.
This creates 'unfair competition for our delivery workers, and it has a direct impact on their earnings,' said NTUC, noting that the matter came to light following feedback to the labour movement and platform worker associations.
NTUC further highlighted that while platform operators can outsource delivery jobs to other companies, some foreigners are serving these companies without work permits. This practice is also illegal.
NTUC and the platform worker associations will tackle the issue with platform operator Grab, the Ministry of Manpower and the Ministry of Transport.
The work group will also look into other challenges that platform workers face, such as illegal hitch services and a lack of income stability.
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NTUC noted that there are unauthorised ride-hailing services operating through messaging apps, such as Telegram, which affect workers' earnings.
'These illegal services undercut legitimate platform workers' job opportunities, creating unfair competition that affects workers' ability to earn sustainable earnings,' it said.
Separately, NTUC flagged that incentive schemes for platform workers inadvertently encourage longer working hours, creating safety issues. In addition, workers face uncertainty in the types of jobs allocated to them by apps, causing them to 'grapple with a lack of income security'.
NTUC secretary-general Ng Chee Meng noted that platform workers are vulnerable, and called for them to be 'treated fairly as they make an honest living'.

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AsiaOne
an hour ago
- AsiaOne
A package deal? CDC and SG60 voucher listings on Carousell get taken down, Singapore News
Although the SG60 vouchers were only released on July 1, several listings had already surfaced on online marketplace Carousell. Some even bundling them with CDC vouchers in so-called "package deals," Shin Min Daily News reported on Thursday (July 3). The SG60 vouchers, a one-off initiative, were released to celebrate Singapore's 60th year of independence. They can be used at all businesses that accept CDC vouchers and are valid until Dec 31, 2026. Since their release, over 450,000 Singaporeans aged 60 and above have claimed the SG60 vouchers. Those aged 21 to 59 will be eligible to claim $600 worth of vouchers starting from July 22. Shin Min Daily News found that as soon as the SG60 vouchers were issued, there were at least three listings on Carousell. They were advertised as "CD Vouchers" or "supermarket voucher" - likely to bypass the platform's moderation system. One seller, speaking to a Shin Min reporter posing as a buyer, claimed to have $500 in CDC vouchers and said he would include the SG60 vouchers for a $20 "discount. The seller said that once payment was made, he would share a link to the buyer where he could use the SG60 vouchers. He also claimed that selling the vouchers is not illegal since "other people are doing the same". The seller reassured the reporter that he would not use the vouchers once they were sold. "Last year, a buyer also bought the CDC vouchers and everything went smoothly," he added. Checks by AsiaOne found that all the listings were removed from Carousell. Responding to Shin Min's queries, a spokesperson for Carousell said that it takes any illegal transactions seriously, including the resale of SG60 vouchers. Carousell said that it uses artificial intelligence to regularly check new listings on the platform and promptly remove those that violate regulations. The spokesperson also called on users to actively report any illegal listings on its website and mobile application. [[nid:719561]] chingshijie@

Straits Times
5 hours ago
- Straits Times
‘I applied to over 300 jobs': What people wish they knew before they got laid off
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According to the 2024 graduate employment survey, conducted six months after the completion of final examinations, 12.9 per cent of graduates of autonomous universities say they are unemployed. Meanwhile, 25.2 per cent of graduates of private education institutions reported being unemployed. A growing proportion of university graduates are also now engaged in freelance or part-time work, compared with previous years. Economic anxiety has also set in for many who are currently working. According to a 2025 annual survey by the National Trades Union Congress (NTUC), 34 per cent of 2,000 respondents expressed concern about losing their jobs in the next three months. A 2023 Institute of Policy Studies survey found that 35 per cent of over 1,000 Singapore workers polled were concerned that the jobs they currently have may not exist in the future. Those who have been laid off and experienced extended periods of unemployment say that repeated silence or rejections from hirers can spiral into months of isolation and financial anxiety, and erode one's confidence. What do you do if you find yourself made redundant or if your job hunt lasts for longer than anticipated? Eleven Singaporeans who have experienced these circumstances, as well as experts, share five hacks to weather this difficult period. 1. Understand the AI-driven bottleneck Mr Kyson Xu, 35, is no stranger to redundancy, having been laid off thrice since he started working in 2015. The most recent furlough hit the hardest. In November 2024, he was let go from his senior marketing manager position when the software development firm he was working for went through restructuring. Mr Kyson Xu kept track of the more than 300 jobs that he applied to before securing his current gig. PHOTO: KYSON XU Over four months of job hunting, he sent out 329 job applications, sat through 16 interviews and was handed three final-round rejections before he finally landed a role as a marketing director in the technology sector. 'Every role I applied to had over 100 applicants,' he says. 'It felt like I was trying to grasp sand while it was slipping through my fingers.' Data indicates that Mr Xu may not be an outlier. A 2024 LinkedIn survey of more than 20,000 users and 8,000 HR professionals in 17 major markets – including Singapore, the United States and Australia – found that half of all jobseekers and over 60 per cent of hirers feel the application process has become more difficult. Nearly 40 per cent of jobseekers are applying to more jobs than ever but hearing back less. Most HR professionals say the problem is that fewer than half of job applications received even meet the criteria listed. According to vacancy portal Jobstreet, there was a 9 per cent increase in applications per job on the platform in April and May 2025, compared with the same period last year, while the actual number of jobs available decreased by 13 per cent. 'This suggests that competition in the job market has intensified, with fewer roles available and more jobseekers applying for the same roles,' says Ms Samantha Tan, an HR Business Partner at Seek, Jobstreet's parent company. The ubiquitous use of artificial intelligence (AI), both among jobseekers and firms who are hiring, is partly to blame. It is easy to send in 10 ChatGPT-crafted cover letters online, but just as easy for companies facing a deluge of these to filter out most applicants. 'The modern job search is defined by scale, speed and automation,' notes Ms Kirsty Poltock, country manager of recruitment firm Robert Walters Singapore. 'Unlike previous decades – where job applications were more deliberate and tailored – today's jobseekers submit applications at high volume, often aided by AI.' To cut through the noise, staying up to date on industry trends in what employers – and their automated systems – are looking for is key, says Dr Paul Lim, a senior lecturer at SMU's business school. 'This game to get noticed is a new one,' he says, noting that some applicants have taken to copying and pasting the job description into their resumes in the hope that a less-sophisticated automated process will rate their application more positively. He does not recommend doing so, as they are unlikely to make the shortlist on a more sophisticated system. Also, some organisations now use technology to interview candidates before progressing to an interview with a human hiring manager, says Dr Lim. American start-ups like HireVue and Spark Hire have emerged to provide this service. So, one might have to get used to being interviewed by an automated system, as well as having to quickly type out one's responses on a timer. 2. Breaking through the noise means more than just applying The first mistake made by many is approaching job hunting as a numbers game. Mr James Ching, 47, who experienced a seven-month period of joblessness after he was retrenched in 2020, says keeping score of the pile of jobs one has applied to is a common pitfall among white-collar workers. 'For laid-off PMETs, your network is your greatest resource, and your next boss is already in your network somewhere,' says the career coach of those who fall under the category of professionals, managers, executives and technicians. Ideally, one should prioritise quality over quantity in networking and applications, and take a multi-channel approach, says Ms Poltock. Beyond tailoring your application to each role and company, one can also network actively via LinkedIn or through referrals, as well as engage with recruiters who can offer more personalised guidance. 'AI can enhance the job search, but it should be used thoughtfully,' she says. She points to a 2025 survey by Robert Walters Singapore that found that while 59 per cent of candidates surveyed here use AI tools to aid their job applications, over half of employers say they can detect when an application has been AI-generated. This was the finding of a survey of 308 employers and professionals in Singapore. As to the right balance between quality and quantity, experts say this varies from sector to sector, as well as where one is on the career ladder. Mr Kyson Xu says his retrenchment experience taught him to not be distracted by the noise of comparing oneself with others and platitudes from LinkedIn gurus. PHOTO: COURTESY OF KYSON XU For Mr Xu, his retrenchment experience taught him to approach the job search as more of a marathon than a race. This meant tuning out the noise of LinkedIn gurus or networking events without a clear purpose, or trying to stuff as many buzzwords into one's resume. He credits this more intentional strategy with landing him his current IT marketing role. In contrast, Mr Adrian Kee, who was unemployed for six months in 2024, used ChatGPT to tailor his resume and cover letters to every job opening he encountered. 'I think everyone uses AI now,' says the 42-year-old. 'Once I get past the first level of ATS (Applicant Tracking System), then it becomes human-to-human talk.' For the former medtech and start-up worker, not using AI tools felt like squandering a useful, free and available resource. He was hired by a medical equipment firm after applying to over 300 jobs this way. At the very least, former jobseekers and experts say one should not neglect his or her profile on professional platforms such as LinkedIn. Up-to-date information is key as such networks have increasingly become the avenue for recruiters trying to cold-call or screen suitable candidates. 3. Set timelines – and know when to reassess One of the most stressful parts of job hunting is watching your savings ebb away with no clear end in sight. Looking back, jobseekers say preparing for the long haul is one piece of advice they could give to their past – and still employed – selves. Jobstreet by Seek's Ms Tan says entry-level positions typically take a few weeks to a couple of months to fill. Mid-level roles can take from one to three months, while the search for senior-level positions may range from several months to a year. The state of the economy, the role's complexity and the nature of the industry also influence these timelines. For instance, 2024's slew of tech layoffs meant that the field was awash with newly unemployed workers competing for a shrinking number of roles. As such, one should consider all the above factors when budgeting and setting expectations. Mr Alvin Fu, chief distribution officer of insurance and finance firm AIA, says a newly unemployed person should assume the jobseeking process may take three to six months or more, which means tightening one's budget early and delaying large or non-essential financial commitments. At the three-month mark, a reassessment might be necessary and one can consider taking on short-term gigs to make up for budget shortfalls. SMU's Dr Lim notes that many jobseekers often compare new vacancies with their most recently held role in terms of last-drawn salary and title. However, trying to survive may require turning one's focus towards what is enough, rather than what is ideal. Mr Adrian Kee (pictured with his son) says that an extended period of unemployment takes a silent toll on one's mental health, particularly because of pressures around being a primary breadwinner. PHOTO: COURTESY OF ADRIAN KEE Mr Kee is no stranger to this feeling. After being laid off from a multinational corporation in 2023, followed by four months of unsuccessful searching, he took a 50 per cent pay cut to work in a start-up. 'At that time, it was a period of tech layoffs from Google and Meta, the market was really bad and the number of jobseekers outweighed the number of jobs available. I had a difficult time looking for my next job,' he says. When the start-up failed to take off, the sole breadwinner of his family was unemployed for a further six months before he found his current gig. Looking back, he reflects: 'It made me feel like trash, not because I was choosy, but because life put me in such a position that I have to beg for a job.' His advice to others in his shoes: plan ahead for any big-ticket items to protect your mental health. While unemployed, he sought to shield his son, now eight, from the stress of dwindling finances. Even though the family cut back on eating out and other expenses, they invested in annual memberships for an indoor playground and the Singapore Zoo. Without holidays abroad, these places became their go-to weekly outing spots so that they could keep costs low without sacrificing family time. 4. Don't take on the silence-rejection marathon alone Among current and former jobseekers who spoke to ST, nearly all agreed that one of the silent killers of today's increasingly impersonal hiring landscape is how rejection comes not in the form of a letter – but total silence. Not only do companies often not respond, but the new phenomenon of 'ghost jobs' also means that not every vacancy is meant to be filled. When Mr Ching was unemployed in 2020, he sought out his fellow laid-off PMETs and met them for coffee to exchange tips and go on walks together. 'This was my support group, which was needed as it was difficult for my non-laid-off friends to relate,' he says. Find support and treat job hunting like a 'day job' – with a corresponding fixed time to shut down one's computer and rest. For other jobseekers, protecting one's mental health meant turning to friends, occupying time with new courses and hobbies or – in the case of Grab driver Mr Tan – embracing content creation as a creative outlet for job-seeking anxieties. Mr Uzen Tan has taken an unusual approach to networking while working as a Grab driver after being laid off. PHOTO: COURTESY OF UZEN TAN The sudden void in one's well-oiled routine that often accompanies unemployment can grind down one's self-esteem. This is compounded by how one's peers remain employed and are living it up, while one is expected to cut back on social activities and outings. To Dr Lim, the most immediate challenge is avoiding the trap of 'learned helplessness', when it feels like there is no more hope after facing rejection repeatedly. It is a disempowering time, but one can take back control by accepting the factors beyond one's control, while exercising agency over the things that are, such as going for upskilling courses. 'You can control how many job applications you can send out daily. You can control whom you would like to meet in your network to seek job opportunities,' he adds. 5. Don't let fear cloud your judgment For those with fewer financial burdens, they could embrace the sudden freedom of unemployment as a time for reinvention. Ms Lim Lishan (second from right) says that extended unemployment gave her the chance to pursue low-cost solo travel, and rediscover her life passions, such as scuba diving. PHOTO: COURTESY OF LIM LISHAN Ms Lim Lishan, 32, has spent much of the past year unemployed, save for brief stints of temporary or part-time work. She had trouble adjusting to a new course of antidepressants that made her feel 'sluggish and lethargic'. During this time, the bachelorette embraced a low-cost lifestyle. She travelled solo through Taiwan, Sri Lanka, Cambodia and China, among other places, rediscovering her passion for rock climbing and scuba diving along the way. This experience made her realise she is after a flexible freelance work arrangement, leading her to turn down job offers to start her own yoga and wellness business. Such gig economy work might become a feature of the Singapore labour force, especially for younger job entrants who cannot land the jobs they want after graduation or choose to opt out of the rat race. Mr Kishore Kumar, 26, turned to part-time retail work at the start of 2025 after he voluntarily left his administrative job at a local university. 'I was not feeling good about myself or the work I was doing,' he says. 'Burnout was intense.' It took him over 150 applications before he landed his initial university job. On his second go at job searching, he looked at vacancies with a more discerning eye while working part-time. Some 50 applications later, he landed his current job as a copywriter at ride-hailing firm Gojek in May. His takeaway? It is important not to act from a place of scarcity and take on jobs you know deep down are not right for you – because you might end up right back where you started. 'Make sure the jobs you're getting offers for are ones you actually want to do and can see yourself doing for the long term, and not something you're jumping into out of desperation,' he says. Dr Lim agrees with this, adding that seeing downtime as a threat to one's self-worth or identity can be debilitating. 'If one sees this as an opportunity to reset, recharge or even reinvent oneself, this mindset change can chart a whole new path towards new-found success.' One example is Mr Melvyn Loey, 43, who resigned from his position as director of a local law firm in July 2024 to care for his ageing parents. Although he planned to return to full-time work later that year, the offer from another firm fell through. 'My mental health took a huge beating as self-doubt set in,' he says. What compounded the stress of extended unemployment was being responsible for supporting both his own and his parents' households. Upon reassessing his priorities, he decided to consciously extend his career break, in the hope that more vacancies would open up. The savings he had built up helped him act from a position of abundance rather than scarcity. 'I was actually prepared to go for two years,' he says. He starts as legal counsel of another firm in July. His advice: Always build up a rainy day fund and aim to reframe unexpected negatives as new opportunities. 'At the end of the day, I decided to focus on spending more time with my ageing parents and loved ones, who were the main reason I decided to take a career hiatus in the first place,' he says. 'Also, being able to cook helps,' he quips.


New Paper
5 hours ago
- New Paper
SG60 vouchers: Seniors get $800 from July 1, adults to receive $600 from July 22
Singaporean seniors aged 60 and above can now claim $800 worth of SG60 vouchers, while adults aged between 21 and 59 will be able to claim $600 worth of the same vouchers from July 22. Unlike CDC vouchers, which are issued to households, these one-off vouchers to celebrate Singapore's 60th year of independence are for individual Singaporeans. They are part of a broader SG60 Package announced at Budget 2025 by Prime Minister Lawrence Wong. Seniors can claim their vouchers at from 10am on July 1, while other adults can do so from 10am on July 22. The vouchers can be used at all businesses that accept CDC vouchers and are valid till Dec 31, 2026. In total, some three million adults will get the vouchers, which are estimated to cost the Government a total of $2.02 billion. "The SG60 vouchers are our way of recognising the contributions of all Singaporeans in our nation-building journey," said PM Wong in a social media post on July 1. Each person will also receive in the mail an SG60 postcard designed by differently abled artists. The postcard contains a message from PM Wong and a QR code that can be scanned to claim the vouchers. Seniors will get to claim their vouchers first "in appreciation of their long-standing contributions to Singapore's growth and success", said the Community Development Council in a statement on July 1. This earlier rollout will also ensure that seniors can get dedicated help to claim their vouchers. The claim and spend process for SG60 Vouchers is the same as that of CDC vouchers - upon claiming the vouchers, the individual will receive an SMS link from " Those who need help to claim their vouchers can get assistance at community centres and clubs, and at SG Digital Community Hubs. In the first two weeks of the launch until July 11, about 200 volunteers from public agencies and schools such as ITE College West, Nanyang Polytechnic, and Tampines Meridian JC will be stationed at selected CCs alongside CDC ambassadors to assist residents. Half of the vouchers - $400 for seniors and $300 for adults - can be used at participating supermarkets, and the other half at participating hawker stalls and heartland merchants. This covers some 23,000 heartland shops and hawkers, and eight supermarket chains that have over 400 outlets all over Singapore. They are Ang Mo Supermarket, Cold Storage, Giant Singapore, Hao Mart, FairPrice, Prime Supermarket, Sheng Siong and U Stars Supermarket. The SG60 vouchers will support Singaporeans in defraying the cost of living pressures, said Senior Minister of State for Trade and Industry, and Culture, Community and Youth, Ms Low Yen Ling told reporters on June 25, at a briefing on the voucher scheme. Around $1 billion worth of SG60 vouchers will also "go some way (towards) supporting our heartland shops and hawkers in increasing footfall and also sales", she noted. People can find participating merchants at Ms Low, who is also the chairman of the Mayors' Committee, said: "The 1½ years of validity period (of the vouchers) will give all Singaporeans greater flexibility to pace, use and spend their SG60 vouchers gradually." The SG60 vouchers are part of a slew of SG60 goodies announced by PM Wong at Budget 2025. Other initiatives include a personal income tax rebate, a gift for babies born this year, and $100 in SG Culture Pass credits for every Singaporean aged 18 and above in 2025. In 2025, Singaporean households also received $300 worth of CDC vouchers in January, and $500 worth of CDC vouchers in May. These are valid till Dec 31, 2025.