
UP dept adopts simpler and faster process for issuing driving licence
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The analysis revealed outstanding performance in several districts.
Ghaziabad received 24,115 applications with just 15 pending (0.06%), Prayagraj (RTO) had 33 pending out of 23,914 (0.13%), and Muzaffarnagar reported only 20 pending out of 13,523 (0.15%).
In districts like Shahjahanpur (0.46%) and Amethi (0.63%), where application volumes were lower, pendency rates were slightly higher. The department has responded by initiating special monitoring in these areas.
Thanks to strong monitoring, administrative efficiency, and effective public awareness campaigns, including outreach via social media, the pendency rate dropped below 0.5% in over 90% of the districts, said an official.
The department aims to further streamline the application and approval process with the help of Community Service Centres (CSCs) and the Sarathi portal. Performance reviews will be conducted regularly to maintain and improve results.
"Owing to the department's continuous efforts, the licence issuance process has become simpler, faster, and more transparent. All districts have been instructed to ensure that pending cases are resolved within seven days. Officials from lagging districts have been urged to evaluate their performance and take swift corrective measures based on the comprehensive review report issued by the department," said transport commissioner, Brijesh Narayan Singh.

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