
Vaccine injury programs elsewhere also face challenges, criticism
Similar efforts in the U.S., U.K. and Australia have come under scrutiny for allegedly failing to support families amid surging applications and desperate pleas for help.
The Australian government closed its new injury claim program and stopped accepting new applications on Sept. 30, 2024, after complaints about how applicants were treated.
Australia had reportedly paid out about C$28.5 million in injury compensation. Its program has been widely criticized at home and by the global cable news outlet, Sky News.
One veteran Australian Liberal MP has begun publicly advocating in Parliament for the injured.
'Some of them are so severely damaged'
'It's very distressing even to have these people face to face and speaking to them when you see some of them are so severely damaged,' MP Russell Broadbent told Sky News.
Story continues below advertisement
The U.K. program's administration costs were the equivalent of C$46 million as of January 2025. That sum exceeds the reported C$43.5 million spent on payouts to injured residents, The Daily Telegraph reported.
Get weekly health news
Receive the latest medical news and health information delivered to you every Sunday. Sign up for weekly health newsletter Sign Up
By providing your email address, you have read and agree to Global News' Terms and Conditions and Privacy Policy
As of January 2025, more than 17,500 Britons or their families have made injury claims, but several told the BBC they felt like they had been 'airbrushed out of the pandemic.'
View image in full screen
People lined up for vaccination at St Thomas' Hospital in London on Dec. 15, 2021. Long lines formed for booster shots across England at the time as the U.K. government urged adults to protect themselves against the omicron variant. Frank Augstein / Associated Press
Some Britons have also criticized their program as too slow to assess injury cases, with thresholds made too high to qualify and payouts too low for those who get them.
The U.S. government also faces a flood of claims, but most are being rejected.
Data shows 13,836 people have filed COVID-19 injury claims under the U.S. Health Resources and Services Administration's (HRSA) Countermeasures Injury Compensation Program as of May 1, 2025.
Story continues below advertisement
The countermeasures effort exists as a separate program from its vaccine injury system to compensate people hurt during national emergencies, like COVID-19, when new vaccines or treatments are rolled out.
U.S. officials reported that of the 13,836 COVID-19-related countermeasures injury claims it has received so far, the HRSA has issued decisions in 4,413 cases, denying 4,338 claims.
To date, U.S. officials have found only 75 claims eligible for compensation. The number of claims compensated totaled just 39, according to data disclosed on June 1.
The American program has been harshly criticized, as well.
And a U.S. congressional committee has warned that without major reforms, clearing the backlog in the countermeasures program may take almost 10 years.
The U.S. program states on its website that officials assessing the majority of COVID-19 countermeasure injury claims are 'still waiting for records and documentation to be submitted.'
Hashtags

Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles


Global News
14 hours ago
- Global News
‘Breach of trust': Critics slam Ottawa's vaccine injury program ‘failure'
A federal government program designed during the pandemic to compensate people who have been seriously and permanently injured by vaccines is 'failing' and a 'breach of trust,' say opposition parties. A five-month-long Global News investigation of the Vaccine Injury Support Program (VISP), involving more than 30 interviews with current and former Oxaro employees, injured claimants and their attorneys, uncovered allegations that the company was unequipped to deliver fully on the program's mission, questions about why the Public Health Agency of Canada (PHAC) chose this company over others, and internal documents that suggest poor planning from the start. The federal government has launched a compliance audit to determine if an Ottawa consulting company is mismanaging the Vaccine Injury Support Program (VISP), and Public Health Agency of Canada officials made a surprise visit to the firm's offices in mid-June, Global News reported on July 3. 'Reading the Global News reporting, folks are not receiving adequate compensation and the descriptions of the sort of playground environment at this very serious program are shocking, disappointing to hear,' said Conservative MP Matt Strauss. Story continues below advertisement Strauss sits on the House of Commons health committee and worked as a critical care specialist prior to being elected as a member of Parliament. He added, 'I think the most startling fact is of the 3,000 or so claims that were made, they haven't even gotten through half of them … it's shocking, it's not right. It's a breach of trust.' 4:04 'Chaos' inside Federal Vaccine Injury Support Program There have been 11,702 reports of serious adverse events following a COVID-19 vaccination, according to Health Canada. That's equal to 0.011 per cent of the 105,015,456 doses administered as of December 2023. Get weekly health news Receive the latest medical news and health information delivered to you every Sunday. Sign up for weekly health newsletter Sign Up By providing your email address, you have read and agree to Global News' Terms and Conditions and Privacy Policy 'The government stepped in and gave Canadians an assurance that any injuries or death, as a matter of fact, that were caused by the vaccines would be fully compensated by a program that was accessible. I would say that the program that the Liberal government did finally implement is failing Canadians utterly,' said interim NDP Leader Don Davies. Story continues below advertisement Kerry Bowman, bioethicist at the University of Toronto, voiced similar concerns. 'I'm horrified,' said Bowman. 'I'm horrified that it seems that it's been handled just so very badly.' Then-prime minister Justin Trudeau announced the Vaccine Injury Support Program (VISP) in December 2020. The effort, which began six months later, aimed to support people who have been seriously and permanently injured by any Health Canada-authorized vaccine administered in the country on or after Dec. 8, 2020. Approved claimants could receive lump sum injury or death payouts, ongoing income replacement, and reimbursement of medical expenses. But instead of the government operating VISP, as is done with similar programs in the United States, the United Kingdom, France, and Germany, Canada elected to outsource the work. In March 2021, the government hired Raymond Chabot Grant Thornton Consulting Inc. — now called Oxaro Inc. — to administer the program. The challenges began soon after it launched. 2:48 Whistleblowers allege 'high school' workplace inside federal program A Global News investigation has uncovered complaints that the program has failed to deliver on its promise of 'fair and timely' access to financial support for the injured. Story continues below advertisement This five-month probe is based on more than 30 interviews with injured and ill people, former VISP workers, and attorneys who allege the effort is being mismanaged, leaving claimants feeling angry, abandoned, uncared for, and even abused. Oxaro said in an emailed response to Global News that this is a new program and it has adapted its operations to meet higher-than-expected volumes. In response to a 15-page list of questions, the company said, 'The VISP is a new and demand-based program with an unknown and fluctuating number of applications and appeals submitted by claimants.' 'The program processes, procedures and staffing were adapted to face the challenges linked to receiving substantially more applications than originally planned,' Oxaro added. 'Oxaro and PHAC have been collaborating closely to evaluate how the program can remain agile to handle the workload on hand while respecting budget constraints.' The complexity of the claims filed can also affect processing timelines, Oxaro said. 'Timelines for a determination of eligibility and support will depend on the nature and complexity of the claim. All claims will be individually assessed by medical experts. The process will include a review of all required and relevant medical documentation, as well as current medical evidence, to determine if there is a probable link between the injury and the vaccine.' Story continues below advertisement PHAC, meanwhile, has said it is reviewing Oxaro's five-year arrangement to administer VISP, which is up for renewal next year. Bowman said the situation would only make vaccine hesitancy worse. 'The public will see, not only are some people pushing back on vaccines, but even if something goes wrong, you're not going to get support I would argue that it's going to feed into growing trends of vaccine hesitancy. That's very problematic for all of us,' he said. Both Strauss and Davies drew comparisons to the ArriveCan app program, which has faced scrutiny over the costs and contracting for the pandemic-era app. 'I think we need a lot of transparency and accountability around both the ArriveCan app and now this VISP program to figure out what the heck went on so that Canadians can have trust in public health programs again,' Strauss said. Davies also cited the ArriveCan app as an example of what he described as a larger problem. 'I think this is part of a much broader problem that we've seen with the Liberal government over the last decade, really, which is an explosion in the use of outside consultants,' he said. 'I'd like to see the ministry take over this program. They're at least accountable directly to the minister and to taxpayers. If the outside consultants can't do it properly, it should be done by public servants who are in the ministry of health.'


Edmonton Journal
2 days ago
- Edmonton Journal
Saturday's letters: Don't let developers run Edmonton
Article content I was a nurse in training in Vancouver in the 1950s when we had a polio epidemic. The senior student nurses were asked to help with the rapidly increasing patient load, many in iron lungs. We were given the first trial polio vaccines and I don't remember any of us getting infected with the polio virus. In a few years, they had the polio vaccine ready for the public. There has not been a polio epidemic since then. Article content Vaccines are a valuable tool in the protection against so many diseases. Please get medically qualified people in this province to assist in making intelligent decisions. Article content The UCP's anti-vax rhetoric has had dire consequences for Albertans. Excluding Ontario, Alberta has over four times more measles cases than all the other provinces and territories combined. We lead Canada in per-capita infections, much as we did during the COVID pandemic. Article content Article content Learning nothing from this, the UCP now plans to make COVID vaccines expensive and much more difficult to access. Seniors, those most vulnerable to COVID, will be severely jeopardized by this reckless decision. Article content Since August 2024, 80 per cent of the 3,094 hospitalizations and 95 per cent of the 369 COVID deaths have been seniors. These numbers will grow as more seniors, particularly those with fixed incomes or mobility problems, will be discouraged from protecting themselves with a COVID shot. Article content Provincial doctors and nurses have implored the government to reverse course, but sadly in Alberta, health-care policy is determined by UCP ideologues rather than medical experts. Article content I can't help but laugh at seeing our esteemed council struggle with removing cars from the street for plowing, while at the same time pouring hundreds more cars on the road through infilling. Article content Article content Robin Vogelesang, Edmonton Article content What I don't get is the constant whining about what Quebec 'gets.' Any way you look at it, we get, and have gotten, more than anybody in this beloved country. Want to have what Quebec has? Then go there and live. How many Albertans want to be like Quebecers? Not me. Article content Phyllis Elmer, Vermilion Article content


Winnipeg Free Press
2 days ago
- Winnipeg Free Press
‘Lit that fire again': Toews grateful, excited to play after signing with Winnipeg
WINNIPEG – Jonathan Toews is officially back., The three-time Stanley Cup champion, who last played an NHL game more than two years ago, was introduced Friday as the newest member of his hometown Winnipeg Jets, donning a jersey with his signature No. 19 at a team press conference. The Jets announced their intention to acquire the 37-year-old centre last month, but it only became official this week with Toews signing a one-year deal worth US$2 million, plus performance bonuses tied to games played and playoff success. The long-time Chicago Blackhawks captain last played in April of 2023, and on Friday, he told reporters he was just grateful for the opportunity to return to the ice, let alone with his hometown club in front of friends and family. 'It's an honour and one that has really lit that fire again, that excitement for the game,' Toews said. 'You have these moments throughout your career where I don't want to say you get jaded, but you get used to it, and you kind of settle in. This is another moment that kind of brings me back to that new feeling like you're getting drafted again.' Toews walked away from the game following the 2022-2023 season as he was dealing with symptoms of long COVID and Chronic Immune Response Syndrome. Those health issues kept Toews out of the lineup for the entire 2020-21 season, and he was in and out of the lineup in his final year with the Blackhawks, at one point missing two months of action. Toews revealed on social media in November that he travelled to India and underwent Ayurvedic detox Panchakarma, a traditional therapy that uses massage, herbs and diet to cleanse the body, after 'almost five years of searching for a way to heal the inflammatory and immune system issues that took me out of hockey.' He said Friday that he was skeptical about the therapy at first, but had reached a point mentally where he'd try anything. 'I ended up going out there, and I was really happy that I did,' he explained. 'As soon as I started following that diet and some of the different herbs and tinctures and just supplements that complement the diet, things started changing really fast.' 'I knew right away that there was something to it.' He said Friday that after leaving the Blackhawks, he accepted he might never play again and credited that mindset with helping him get healthy. 'I think that was a challenging thing to do, but at the same time a very healthy thing to just wake up every day and not think 'this is where we're going,'' Toews said. 'As the year went along I got stronger every month and I was working out, taking care of myself, but also just enjoying life.' He said he felt a night-and-day difference when he returned to skating earlier this year compared to his final season in Chicago, which he admitted was a struggle to get through. 'That in itself was just a huge positive and just has really reinforced this positive cycle in a way, too,' said Toews. 'I'm really happy about where I am at. There's a new energy and new excitement.' Toews has played 1,067 regular-season NHL games, all with Chicago, recording 372 goals and 511 assists. In 137 career playoff games, Toews recorded 45 goals and 74 assists. He won the Conn Smythe Trophy as playoff MVP in 2010, when he led Chicago to its first championship in more than 40 years. Toews also helped Canada claim Olympic gold in 2010 and 2014. Born in Winnipeg, Toews grew up in the city's St. Vital neighbourhood, where there's now a community sportsplex named in his honour. There's also a lake named after Toews in northwest Manitoba. Premier Wab Kinew, an outspoken Jets fan, said he thinks Toews coming home to Winnipeg is just what the team needs. 'We have the hometown champ signed with the hometown team to push them over the top,' Kinew told reporters after the press conference. 'It'll be really good for the documentary they make about the Winnipeg Jets winning the Stanley Cup.' Jets general manager Kevin Cheveldayoff called Toews' signing an exciting day for Winnipeg and for Manitoba, and said it's something he's been thinking about making happen for more than a decade. 2010 Stanley Cup, said that when he joined the Jets the following year, he and True North chairman Mark Chipman mused about the possibility of one day seeing Toews in a Winnipeg jersey. Winnipeg Jets Game Days On Winnipeg Jets game days, hockey writers Mike McIntyre and Ken Wiebe send news, notes and quotes from the morning skate, as well as injury updates and lineup decisions. Arrives a few hours prior to puck drop. 'At that point in time it was merely a dream or a concept,' Cheveldayoff said. 'Last week, when we finalized everything, I sent Mark a text, and it said 'Toews is a Jet.' It was an emotional feeling.' 'One of the most decorated hockey players in Manitoba history is coming home.' Toews is joining a Jets team that's coming off a Presidents' Trophy-winning season as the NHL's top regular-season club. But earlier this week, Winnipeg lost a key offensive piece when winger Nikolaj Ehlers signed a six-year deal with the Carolina Hurricanes. This report by The Canadian Press was first published July 4, 2025. — With files from Jack Farrell in Edmonton.