My50 pass can be renewed with Touch 'n Go e-wallet from July 1
According to Loke, users can also be verified as Malaysian citizens via the e-know-your-customer (EKYC) system.
'Through the app, people can renew their My50 pass by using the NFC (near field communication) enabled TnG card,' he said here on Thursday (June 26).
At present, My50 passes need to be renewed at RapidKL counters and the process takes two to three minutes per person, he noted.
'Imagine if there are 15 customers at one time, waiting times can go over 45 minutes.
'That's why I always get complaints about long queues at (such) counters,' he said.
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