Coaches hired to teach workplace manners to Gen Z workers in San Francisco
Experts like Rosalinda Randall, a Marin-based etiquette coach, and Melissa Franks, the founder of On Call COO, have been hired to teach workplace norms. Their sessions focus on fundamental skills such as eye contact, listening, handshakes, and appropriate communication.Some employers are even displaying hygiene reminder posters in office toilets or organising team-building events to foster respect and clarity.GEN Z PUSHES BACK ON TOXICITY, BUT WANTS GUIDANCEWhile older generations complain, many Gen Z employees feel they're misunderstood. A young Salesforce engineer told The Standard, 'No cap. My manager Slacks me at 10 p.m.' — showing frustration at blurred work-life boundaries.advertisementAnother asked, 'Why should I pretend to care about people who don't care about me?'Etiquette coaches believe Gen Z isn't lazy -- rather, they're unsure how to behave in a changing world. According to Melissa Franks, many just need someone to explain how their behaviour is perceived in a professional setting.COMPANIES SEE VALUE IN TRAININGThe World Economic Forum reported in January that 77% of companies believe soft skills training boosts productivity. As such, firms like Salesforce and even institutions like Stanford Research Park are now investing in coaching workshops, aiming to better integrate Gen Z into existing workplace culture.Even arts organisations like Yerba Buena Center for the Arts are seeing value in etiquette coaching, noting that some younger hires were unfamiliar with name-tag placement or meeting norms.- Ends
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Hindustan Times
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Hindustan Times
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