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Coaches hired to teach workplace manners to Gen Z workers in San Francisco
Coaches hired to teach workplace manners to Gen Z workers in San Francisco

India Today

time02-07-2025

  • Business
  • India Today

Coaches hired to teach workplace manners to Gen Z workers in San Francisco

San Francisco employers are bringing in etiquette coaches to train their Gen Z staff on workplace behaviour. Frustrated by what they see as informal or inappropriate conduct, companies are turning to professionals to teach everything from hygiene to email to a report by The San Francisco Standard, managers say many Gen Z employees treat the workplace like their bedrooms. Complaints include turning up in revealing clothes, ignoring grooming standards, and setting unrealistic expectations for quick promotions. Some young employees reportedly even involve their parents during job interviews or 2024 survey by revealed that 12.5% of employers had encountered Gen Z candidates who brought their parents to interviews -- a clear sign for many that soft skills training is urgently ARE BROUGHT IN TO RESTORE PROFESSIONALISM Experts like Rosalinda Randall, a Marin-based etiquette coach, and Melissa Franks, the founder of On Call COO, have been hired to teach workplace norms. Their sessions focus on fundamental skills such as eye contact, listening, handshakes, and appropriate employers are even displaying hygiene reminder posters in office toilets or organising team-building events to foster respect and Z PUSHES BACK ON TOXICITY, BUT WANTS GUIDANCEWhile older generations complain, many Gen Z employees feel they're misunderstood. A young Salesforce engineer told The Standard, 'No cap. My manager Slacks me at 10 p.m.' — showing frustration at blurred work-life asked, 'Why should I pretend to care about people who don't care about me?'Etiquette coaches believe Gen Z isn't lazy -- rather, they're unsure how to behave in a changing world. According to Melissa Franks, many just need someone to explain how their behaviour is perceived in a professional SEE VALUE IN TRAININGThe World Economic Forum reported in January that 77% of companies believe soft skills training boosts productivity. As such, firms like Salesforce and even institutions like Stanford Research Park are now investing in coaching workshops, aiming to better integrate Gen Z into existing workplace arts organisations like Yerba Buena Center for the Arts are seeing value in etiquette coaching, noting that some younger hires were unfamiliar with name-tag placement or meeting norms.- Ends

San Francisco employers hire etiquette coaches to teach Gen Z hygiene and email sign-offs
San Francisco employers hire etiquette coaches to teach Gen Z hygiene and email sign-offs

Hindustan Times

time30-06-2025

  • Business
  • Hindustan Times

San Francisco employers hire etiquette coaches to teach Gen Z hygiene and email sign-offs

Employers in San Francisco are growing increasingly frustrated with their Gen Z workforce, claiming the young generation in the office treats the workplace like an extension of their bedroom, demands promotions within months, shows up in skimpy outfits, and even ghosts their managers. As complaints pile up, many employers are now turning to etiquette coaches to help these young professionals learn how to navigate traditional workplace norms, according to a report by the San Francisco Standard. Gen X and millennial managers are reportedly struggling to understand the values and expectations of Gen Z employees.(Representational) The generational divide has never been sharper. Gen X and millennial managers are reportedly struggling to understand the values and expectations of Gen Z employees. A 2024 survey of 1,000 employers revealed that over 12.5% of Gen Z candidates had even brought a parent to their job interview. Now that return-to-office mandates are in full effect, the friction has escalated. After years of remote school and work, Gen Zers are being pushed into physical office spaces for the first time,and employers say many are unprepared. In response, Bay Area companies are hiring workplace etiquette experts. Demand has surged over 50% in the last two months, says Rosalinda Randall, a civility and etiquette coach whose clients include Stanford Research Park and major tech firms. Companies are paying up to $2,500 ( ₹ 2.1 lakh) for 90-minute workshops that tackle everything from how to clean up after yourself in a break room to personal hygiene and dress codes. Some companies are developing internal "playbooks" for new employees, spelling out everything from appropriate email sign-offs to how to behave in meetings. Others are offering in-house training on emotional intelligence, communication, and Slack etiquette. Even local universities have stepped in, hosting 'etiquette dinners' to help students prepare for the professional world. Gen Z workers, however, say the problem runs both ways. Many feel that their managers lack healthy boundaries and expect round-the-clock availability. 'No cap. My manager Slacks me at 10 PM,' said Kevin, a 23-year-old engineer in SoMa. 'That's not OK.' Another quipped online, 'Still waiting for that work-life balance they promised us.'

Opinion: AI tools aren't making students lazy – they're just being used wrong
Opinion: AI tools aren't making students lazy – they're just being used wrong

Los Angeles Times

time24-06-2025

  • Los Angeles Times

Opinion: AI tools aren't making students lazy – they're just being used wrong

The use of artificial intelligence is rapidly increasing across the world – its most controversial area of interest may just be the classroom. Students with easy access to generative AI are able to use these exciting new technologies in a variety of ways, creating both negative and positive impacts on their academic journey. One of the most popular uses for AI among students is to complete assignments and generate essays with a simple prompt, before the student submits this AI-generated work as their own. In 2024 , reported that up to four in ten college students were using tools like ChatGPT for their assignments, with 96% of those students using it for schoolwork, 69% of them using it for writing assignments, and 86% of them saying their ChatGPT use was never caught by their teacher. Worse, the AI detection tool Turnitin reported that, among the 200 million papers they had reviewed as of March 2024, over 22 million were at least 20% AI. More than 6 million were 80% written by AI. By generating work using AI and submitting it as their own, students are practicing plagiarism and cheating, and facilitating the rise of academic dishonesty, a lack of understanding of content, and inaccurate, lazy work. Using ChatGPT to write your essay does not expand your knowledge of a topic or deepen your understanding of its nuance, especially when ChatGPT is known for generating false or misleading information that can harm a student's work. Negative AI usage has also caused students to develop a habit of laziness when it comes to completing simple homework or classwork assignments. Although AI has been primarily used as a way to bypass schoolwork, in reality, it has the potential to make an enormous impact on the way high school and college students elevate their learning. If we want to grow as students and expand our understanding, the responsibility of using helpful technology tools honestly and efficiently falls on us. For a driven student, one of the greatest benefits AI technology can offer is the ability to generate and reinforce customized lesson plans, specifically tailoring these materials to their teacher's assignments and curriculum. The real-time learning capabilities of generative AI mean that these models can take your homework and class assignments, peruse the breadth of human knowledge in a matter of minutes, and come back with informed study questions that target the areas where your knowledge is the weakest. Another advantage to using AI as a tool for educational development is the fact that it can provide immediate, personalized feedback on their work – identifying within seconds the flaws in their grammar and writing, the gaps in their scientific knowledge, or even the specific missteps they may have taken while executing a challenging math problem. AI offers an adaptive tutoring system that is easily accessible, highly efficient, and has the potential to drastically improve school performance with personalized insights. For teachers , the potential benefits of AI applications are perhaps even greater: automating administrative tasks like grading or attendance, which take valuable time away from their engagement with students, and identifying the learning competency of every unique student. Meaningful AI usage isn't just a way for students to take control of their future and push themselves to new intellectual heights – it offers us a real chance to dismantle the learning equity gaps that divide students. AI is our pathway to creating affordable, high-quality educational content through the evaluation of real student data. In fact, it has already become a transformative tool for language development among students, an obstacle that is undeniably critical as more and more students fail to display basic literacy. Perhaps most important of all, AI has the means to revolutionize the accessibility and strength of learning practices across special education, using this essential new tech to give students with disabilities a more equitable learning experience . AI can automate detailed image descriptions and alt-text for screen readers, create real-time audio descriptions of videos and images, and provide intelligent speech recognition software for those with vocal impairments. In fact, we're already seeing the ways AI can be used in speech therapy — identifying exact, precise speech delays, and establishing treatment options and development pathways to help students keep up with their peers. Ultimately, while AI tools have been criticized for making students lazy, the real issue lies in how we choose to use them. When applied correctly, AI has the power to revolutionize education by offering personalized learning support to help students overcome academic challenges. Instead of relying on these tools to do the thinking for us, we should cooperate and treat them as powerful companions that can elevate our learning experience as students. AI tools are also coming at a time when education itself is in a slight crisis. In 2022, a report by the World Bank Group established that an estimation of roughly 70% of 10-year-olds are unable to understand a simple given text. Before the pandemic, this percentage was roughly 57%, but with the depth of today's learning crisis, it continues to increase. With AI, we can create a path for students to overcome illiteracy and decrease bad learning outcomes. The future of education isn't about avoiding AI, but learning how to use it wisely, responsibly, and to its greatest advantage – improving yourself one step at a time, rather than using the greatest learning tool in history as a crutch. Related

Nearly Half of Gen Z Is Lying on Job Applications
Nearly Half of Gen Z Is Lying on Job Applications

Newsweek

time23-05-2025

  • Business
  • Newsweek

Nearly Half of Gen Z Is Lying on Job Applications

Based on facts, either observed and verified firsthand by the reporter, or reported and verified from knowledgeable sources. Nearly 50 percent of Gen Z admitted to lying on their job applications, significantly higher than their older co-workers, a new survey said. The age cohort born between 1997 and 2012 was the most likely to lie or exaggerate on their job applications, with 47 percent of young workers admitting to doing so in a report. Why It Matters Gen Zers have already earned a somewhat negative reputation in the workforce. In a recent report, one in six businesses said they were hesitant to hire recent college graduates over concerns about how prepared they are for the work as well as their communication skills and professionalism. And six in 10 employers had already fired college graduates who were hired in 2024. One in seven said they might refrain from hiring new college grads in the next year as well. The LinkedIn app on a mobile phone. The LinkedIn app on a mobile To Know While some employers complain of Gen Z's work ethic once they get the job, it turns out many may also be exaggerating or even lying on their job applications. Nearly half, 47 percent, said they had exaggerated on their job applications, compared to 38 percent of millennials, 20 percent of Gen X and just 9 percent of baby boomers in the survey of 1,000 full-time workers. Across all age groups, one in four respondents admitted to lying, exaggerating or providing inaccurate information on their job applications. That can result in serious consequences for businesses, as reported that a bad hire can cost a business 30 percent of the employee's first-year earnings. For those who admitted to lying on their applications, 23 percent said they exaggerated their responsibilities in a past role, while 22 percent said they worked somewhere they never did. Men were more likely to lie on their job applications, with 33 percent admitting to the practice compared to just 21 percent of women. What People Are Saying Amanda Augustine, a certified professional career coach, in the report: "If you're worried that your experience isn't a perfect fit for a position, focus on reframing your information rather than falsifying Your resume is a marketing tool. While it's not necessarily a legal document, it also can't be a work of fiction. Its job is to present your skills and experience—your career story—in the best possible light without misrepresenting your qualifications." Drew Powers, founder of Illinois-based Powers Financial Group, told Newsweek: "Exaggeration on a job resume or application is just par for the course across all generations. Gen Z currently has the least amount of time in the workforce, and therefore the most entry-level job experience. Is a business owner more likely to hire someone whose experience is listed as 'waitstaff' or 'Hospitality Experience Specialist'?...We cannot blame Gen Z for their youth, and I'm OK with a little artistic hyperbole. At least it shows some level of creativity." Alex Beene, a financial literacy instructor for the University of Tennessee at Martin, told Newsweek: "While some are asking 'Why would Gen Z lie on job applications?' the better question may be 'Does Gen Z think they are actually lying in professional settings?' Being the first generation raised in the social media age, some of Gen Z really believe perception equals reality, and in the same way they may exaggerate their image or status when sharing with friends and family on an app, they may see little wrong with adding embellishments when applying for new opportunities. Of course, the downside is if they don't have the skills to match their claims, they could very quickly find themselves overwhelmed in the workplace or—even worse—without a job." HR consultant Bryan Driscoll told Newsweek: "Lying on a resume isn't illegal. Promising competitive pay and delivering $17 an hour should be. Gen Z isn't the problem. Our job market is. Candidates today are navigating a system that rewards performative hustle, punishes honesty and ghosts candidates after asking for five rounds of interviews and multiple hours of free work." Kevin Thompson, the CEO of 9i Capital Group and the host of the 9innings podcast, told Newsweek: "To be completely fair to Gen Z, those numbers are probably more in line historically. We probably don't have any true data as to how many lied on applications in the '50s, '60s or '70s, but I would venture to guess it wasn't absent any embellishment." What Happens Next Many hiring experts expect that candidates will embellish a bit on their job applications, especially if they're entering into an entry-level job. "Of course candidates exaggerate. Employers do it constantly in job descriptions. 'Fast paced environment' means understaffed. 'Family culture' means no boundaries or balance. 'Opportunity for growth' usually means there isn't any," Driscoll said. "We can argue ethics and morality until we're blue in the face, but this is about survival in a broken system."

The Trust Gap: How Gen-Z Can Communicate Their Value
The Trust Gap: How Gen-Z Can Communicate Their Value

Forbes

time16-04-2025

  • Business
  • Forbes

The Trust Gap: How Gen-Z Can Communicate Their Value

Lynn Smith, CEO, Lynn Smith Media & Communications. Advisor/Coach, Speaker, and Former News Anchor for TODAY, NBC, CNN Headline News. Let's talk about the elephant in the room: trust. Or, more specifically, the trust gap between Gen-Z and their employers. The headlines are everywhere—companies are hesitant to hire young professionals, and when they do, they're quick to let them go. According to one in six companies admit they're wary of hiring recent college grads, citing concerns about professionalism, communication skills and workplace readiness. It also reports that some Gen-Z hires are getting the boot just months into their new roles. But let's pause for a second: What's really going on here? And more importantly, how can Gen-Z shift the narrative? According to a 2022 Gallup Poll, 54% of Gen-Z employees, slightly higher than any other generation, are ambivalent or not engaged at work. This may be one reason for the perception of Gen-Z as difficult to work with or manage. But is this really a Gen-Z problem? Or are businesses simply failing to evolve with a new generation of workers? One major friction point? Communication. Gen-Z grew up in a world where texts, emojis and short-form videos are the norm. But in many industries, their casual communication style clashes with old-school corporate expectations. The survey referenced above highlights that 39% of employers who fired Gen-Z workers cited lack of communication skills as the reason. In my and clients' experience, there's a perception that younger hires don't engage enough in traditional face-to-face interactions—something critical for networking and relationship-building. Then there's the work ethic debate. Gen-Z prioritizes work-life balance, mental health and flexibility—values that older generations sometimes misinterpret as a lack of drive. But here's the truth: Gen-Z isn't afraid of hard work. They just refuse to measure success by outdated standards like who logs the most hours at their desk. They're focused on efficiency, impact and doing work that actually matters. If Gen-Z wants to be taken seriously, they need to take control of their own narrative. Here's how: Like it or not, perception matters. Learning how to navigate workplace communication—whether it's crafting professional emails, speaking up in meetings or mastering the art of small talk—will set you apart. The workplace is unpredictable. The employees who thrive are the ones who embrace change, seek out challenges and show they can pivot when needed. Be that person. Yes, Zoom calls and Slack messages are great. But if you want to build real trust, make the effort to engage in person. Show up, shake hands and make eye contact. It makes a difference. Actions speak louder than words. Meet deadlines, take initiative and follow through on commitments. Consistency builds credibility. Trust isn't just Gen-Z's problem—companies need to step up, too. If organizations want to attract and retain top young talent, they need to meet them halfway. That means investing in mentorship, setting clear expectations and embracing new ways of working instead of clinging to outdated models. Gen-Z isn't a liability; they're an asset. They bring fresh ideas, digital fluency and a passion for meaningful work. The key is finding common ground. When businesses and young professionals work together to bridge this trust gap, everyone wins. The bottom line? Trust isn't given—it's earned. But with strong communication, adaptability and initiative, Gen-Z can rewrite the story and prove that they're not just ready for the workplace—they're ready to lead. Forbes Finance Council is an invitation-only organization for executives in successful accounting, financial planning and wealth management firms. Do I qualify?

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