'Airlines today behave like crooks': Army veterans rally behind Lieutenant Colonel who assaulted SpiceJet staff
Lt Col Ritesh Kumar Singh
, who was recently booked for assaulting
SpiceJet
ground staff. Sheoran took to social media platform X (formerly Twitter) to defend Singh's actions and criticised airline policies.
In his post, Sheoran alleged that airlines arbitrarily charge passengers for hand baggage, stating, 'Airlines are cutting costs by reducing ground staff and allowing bags heavier than 7 kg as cabin luggage. Then suddenly, when they want to make money, they start charging extra. You can't just charge arbitrarily. I feel he was absolutely justified. Airlines today behave like crooks. Someone is bound to explode. Only the person on the scene knows the real situation.'
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Another user claiming to be a veteran shared CCTV footage that, according to him, shows the officer being denied boarding by IndiGo staff at the gate. 'How can a passenger be denied boarding when he holds a valid boarding pass?' he questioned.
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A third veteran recounted the incident in more detail, alleging the officer was travelling urgently on personal leave and had only a small cabin bag weighing around 8–9 kg. 'The bag was cleared at the check-in counter without issue. But at the boarding gate, 4–5 SpiceJet staff suddenly became aggressive about the bag's weight. Despite the officer explaining his situation and even discarding clothes to reduce weight, the staff escalated the situation. One staff member even mocked him, saying, 'Aaj army wala fansa hai.' It was clear they saw an opportunity to intimidate or extract a fine,' he claimed.
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However, many users on X criticised the justification being offered for the officer's actions.
'So you're justifying breaking someone's back over excess baggage charges? Simply wow,' one user responded.
Another wrote, 'You can't carry 16 kg as hand baggage. No airline allows this—not even in First Class.'
A third said, 'Col Sahib, please don't justify the unacceptable behaviour of a serving officer. Physically attacking someone, especially someone likely weaker, is cowardice. It's wiser to apologise than to justify violence.'
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