Infosys shifts from virtual-only to hybrid hiring
Earlier this year, Infosys terminated 600 employees from its Mysuru campus after freshers failed to clear an internal assessment. During the 2024-25 financial year, Infosys received 44.4 lakh employment applications, interviewed 4.3 lakh applicants, and extended offers of employment to 83,207 applicants.
In 2022, Infosys transitioned into a hybrid model of work for its employees and service providers following an extended period of remote work due to the pandemic and continued with the same.
In fact, in a recent SEC filing, Infosys stated that the effectiveness of its candidate assessment in a virtual hiring process may be compromised by several challenges. These include the possibility of fake profiles, limited opportunities to build personal rapport, and potential technical issues such as connectivity problems.
Infosys also highlighted that continued remote working arrangements expose the firm to the risk of employees engaging in dual employment or moonlighting without obtaining the necessary approvals.
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Infosys said that this practice may lead to potential conflicts of interest, breaches of confidentiality, and diminished productivity.
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For the first time, Infosys called out GCCs in a recent US regulatory filing. Vendor consolidation and global capability centres (GCCs) are being driven by Infosys' data and AI estate management offering. "The goal is not only to consolidate vendors to reduce services spending but also to create a self-funding model to optimise, manage, and transform the data and AI landscape of an enterprise.
The self-funding model is driven by committing TCO reduction through AI-fuelled hyper productivity, new services model – vertical consolidation and right shoring," the filing said.
Infosys mentioned that some clients are choosing to strengthen their in-house IT capabilities and gain greater control over their technology investments by establishing or expanding their own GCCs in India or other regions such as Eastern Europe, Latin America, and Southeast Asia.
"While we witness a strong deal momentum, we have also enhanced our capabilities in the GCC scope across consult, sell, build, and deliver functions." Infosys is expanding its capabilities with a full-fledged GCC practice and has appointed Deval Shah, the former MD and country head of India for Danske IT and Support Services India, as its new GCC leader. Shah is the VP and delivery head at Infosys.
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