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India Today
21 hours ago
- Business
- India Today
Infosys flags hiring risks, moves to hybrid recruitment model
Infosys has moved to a hybrid hiring model, combining virtual and in-person processes, after internal concerns over the quality of pandemic-era recruitment. The shift follows the termination of around 600 freshers from its Mysuru campus earlier this year, most of whom had been hired remotely and failed to clear internal the financial year 2024-25, the company received 44.4 lakh job applications, interviewed 4.3 lakh candidates, and extended 83,207 offers. The new approach reflects a tightening of selection filters as the firm reassesses the effectiveness of virtual-only a recent regulatory filing to the US Securities and Exchange Commission (SEC), Infosys cited several limitations of virtual hiring. These included challenges such as the risk of fake profiles, reduced opportunity to build personal rapport with candidates, and technical issues like poor company acknowledged that such factors can weaken the overall quality of FLAGS MOONLIGHT, EXPANDS GCC AND AI SERVICE MODELInfosys also raised concerns about extended remote work. It noted that working from home, while efficient during the pandemic, has increased the risk of dual employment or company warned that this could lead to potential conflicts of interest, breaches of confidentiality, and reduced filing also pointed to broader changes in client behaviour. Infosys observed that some clients are building or expanding their own Global Capability Centres (GCCs) in locations such as India, Eastern Europe, and Southeast Asia to exercise greater control over their IT functions and response, Infosys has launched a dedicated GCC practice to support clients in this has appointed Deval Shah, former managing director and country head of Danske IT and Support Services India, as the new GCC its hiring changes, Infosys is also pushing deeper into data and AI-driven service company is offering clients a self-funding approach that promises to reduce total cost of ownership while restructuring their digital infrastructure. The twin shifts, in recruitment and service delivery, reflect how Infosys is adapting to a changing technology landscape and client expectations.- Ends
Time of India
4 days ago
- Business
- Time of India
Infosys shifts from virtual-only to hybrid hiring
Bengaluru: Infosys has transitioned from a virtual-only mode to a hybrid model of virtual and in-person recruitment. This change likely stems from virtual hires during the pandemic falling short of the necessary requirements. Earlier this year, Infosys terminated 600 employees from its Mysuru campus after freshers failed to clear an internal assessment. During the 2024-25 financial year, Infosys received 44.4 lakh employment applications, interviewed 4.3 lakh applicants, and extended offers of employment to 83,207 applicants. In 2022, Infosys transitioned into a hybrid model of work for its employees and service providers following an extended period of remote work due to the pandemic and continued with the same. In fact, in a recent SEC filing, Infosys stated that the effectiveness of its candidate assessment in a virtual hiring process may be compromised by several challenges. These include the possibility of fake profiles, limited opportunities to build personal rapport, and potential technical issues such as connectivity problems. Infosys also highlighted that continued remote working arrangements expose the firm to the risk of employees engaging in dual employment or moonlighting without obtaining the necessary approvals. by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links You May Like 5 Books Warren Buffett Wants You to Read In 2025 Blinkist: Warren Buffett's Reading List Undo Infosys said that this practice may lead to potential conflicts of interest, breaches of confidentiality, and diminished productivity. You Can Also Check: Bengaluru AQI | Weather in Bengaluru | Bank Holidays in Bengaluru | Public Holidays in Bengaluru For the first time, Infosys called out GCCs in a recent US regulatory filing. Vendor consolidation and global capability centres (GCCs) are being driven by Infosys' data and AI estate management offering. "The goal is not only to consolidate vendors to reduce services spending but also to create a self-funding model to optimise, manage, and transform the data and AI landscape of an enterprise. The self-funding model is driven by committing TCO reduction through AI-fuelled hyper productivity, new services model – vertical consolidation and right shoring," the filing said. Infosys mentioned that some clients are choosing to strengthen their in-house IT capabilities and gain greater control over their technology investments by establishing or expanding their own GCCs in India or other regions such as Eastern Europe, Latin America, and Southeast Asia. "While we witness a strong deal momentum, we have also enhanced our capabilities in the GCC scope across consult, sell, build, and deliver functions." Infosys is expanding its capabilities with a full-fledged GCC practice and has appointed Deval Shah, the former MD and country head of India for Danske IT and Support Services India, as its new GCC leader. Shah is the VP and delivery head at Infosys.
Time of India
21-04-2025
- Business
- Time of India
Infosys expands GCC practice, ropes in Deval Shah to lead
BENGALURU: Infosys is expanding its capabilities with a full-fledged global capability centre (GCC) practice and has appointed Deval Shah, the former MD and country head of India for Danske IT and Support Services India, as its new GCC leader, sources told TOI. Shah is currently the VP and delivery head at Infosys. Two years ago, Infosys won a $454-million contract from Danske Bank. As part of this, Infosys acquired Danske Bank's IT centre in India, which employs 1,400 professionals. Headquartered in Denmark, Danske Bank provides banking services to personal and business customers, as well as large corporate and institutional customers. Infosys is accelerating the bank's technology transformation, optimising their access to talent and capabilities, and improving productivity. In an internal note to employees, Infosys stated that as part of Project Altius , one of its key growth priorities is to win more business from GCCs. "The GCC market is expanding rapidly, offering opportunities for both multi-year transformation deals for setting up new GCCs (BOT (build, operate and transfer), assisted captives, JVs, etc.) and providing embedded support for scaling up existing ones," the note said. It also mentioned that the firm is witnessing strong momentum in their deal pipeline, with multiple deals requiring support in solutioning and other support functions, e.g. by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links You May Like Google Brain Co-Founder Andrew Ng, Recommends: Read These 5 Books And Turn Your Life Around Blinkist: Andrew Ng's Reading List Undo , commercials, legal, tax compliance, etc. "In that context, to enhance our capabilities in setting up GCCs and in line with industry best practices, we are excited to announce the launch of Infosys' GCC practice, expanding the existing COE (centre of excellence) into a full-fledged practice," the note showed. When TOI asked Infosys CEO Salil Parekh about the extended scope on GCCs, he said the company is working very closely with GCCs and clients, either to help set up or scale different models. "Recently, we announced a very large win in GCC with a services business and with an airline business. So we feel quite good." In Jan, TOI reported that Infosys is setting up a GCC for Lufthansa in Bengaluru as part of the nearly $300 million IT contract renewed with the German airline. This GCC aims to enhance Lufthansa Group's software and product development as well as increase support for its products for the external airline market customers. Recently, Cognizant appointed Sailaja Josyula as the global head of its GCC service line. Based in Hyderabad, she will oversee the execution of Cognizant's global GCC strategy, establishing and leading a cross-functional team. Josyula returned to Cognizant after a brief stint at EY. Cognizant CEO Ravi Kumar told TOI in a recent interview that GCCs are not adversaries, and Cognizant is beginning to work actively with them to do some parts of their work. Stay informed with the latest business news, updates on bank holidays and public holidays . Master Value & Valuation with ET! Learn to invest smartly & decode financials. Limited seats at 33% off – Enroll now!
Time of India
21-04-2025
- Business
- Time of India
Infosys expands GCC practice, ropes in Shah as new GCC head
Infosys is expanding its capabilities with a full-fledged global capability centre (GCC) practice and has appointed Deval Shah, the former MD and country head of India for Danske IT and Support Services India, as its new GCC leader, sources told TOI. Shah is currently the VP and delivery head at Infosys. Two years ago, Infosys won a $454-million contract from Danske Bank. As part of this, Infosys acquired Danske Bank's IT centre in India, which employs 1,400 professionals. Headquartered in Denmark, Danske Bank provides banking services to personal and business customers, as well as large corporate and institutional customers. Infosys is accelerating the bank's technology transformation, optimising their access to talent and capabilities, and improving productivity. In an internal note to employees, Infosys stated that as part of Project Altius , one of its key growth priorities is to win more business from GCCs. 'The GCC market is expanding rapidly, offering opportunities for both multi-year transformation deals for setting up new GCCs (BOT (build, operate and transfer), assisted captives, JVs, etc.) and providing embedded support for scaling up existing ones,' the note said. It also mentioned that the firm is witnessing strong momentum in their deal pipeline, with multiple deals requiring support in solutioning and other support functions, e.g. by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links You May Like Free P2,000 GCash eGift UnionBank Credit Card Apply Now Undo , commercials, legal, tax compliance, etc. 'In that context, to enhance our capabilities in setting up GCCs and in line with industry best practices, we are excited to announce the launch of Infosys' GCC practice, expanding the existing COE (centre of excellence) into a full-fledged practice,' the note reviewed by TOI showed. When TOI asked Infosys CEO Salil Parekh about the extended scope on GCCs, he said the company is working very closely with GCCs and clients, either to help set up or scale different models. 'Recently, we announced a very large win in GCC with a services business and with an airline business. So we feel quite good.' In January, TOI reported that Infosys is setting up a GCC for Lufthansa in Bengaluru as part of the nearly $300 million IT contract renewed with the German airline. This GCC aims to enhance Lufthansa Group's software and product development as well as increase support for its products for the external airline market customers. Recently, Nasdaq-listed Cognizant appointed Sailaja Josyula as the global head of its GCC service line. Based in Hyderabad, she will oversee the execution of Cognizant's global GCC strategy, establishing and leading a cross-functional team. Josyula returned to Cognizant after a brief stint at EY. Cognizant CEO Ravi Kumar told TOI in a recent interview that GCCs are not adversaries, and Cognizant is beginning to work actively with them to do some parts of their work. He said he set up a team to cater to GCCs. 'I'm doing 10 GCC deals -- we are setting up GCCs for companies and developing microservices for them. Many GCCs are in engineering and in operations, which was not outsourced for a long time. Now that it is coming all the way to India, it is open for partners to be a part of it. Which means the addressable spend is going to change.' Take US financial services player Citizens Financial Group. It set up its GCC in Hyderabad in partnership with Cognizant and is expected to create around 1,000 high-value jobs by next year. Wipro is also understood to have set up a dedicated GCC service line. However, Wipro CEO Srini Pallia didn't confirm the development at the earnings press conference. Responding to TOI's question, Pallia said, GCCs are strategic, and clients are not just focused on build, operate, and transfer but also transform. 'We want to transform as part of that, and the clients are looking out for experience and expertise. Having said that, different clients have different ways of running their BOTs. But what's important for us is the opportunities to help them set up their GCCs. The other one is to partner with GCC because of the kind of innovation and investments that we do on the engineering side, they want to leverage that as well. We are going to be part of their ecosystem,' he said. Stay informed with the latest business news, updates on bank holidays and public holidays . Master Value & Valuation with ET! Learn to invest smartly & decode financials. Limited seats at 33% off – Enroll now!
