Passport seva portal faces nationwide outage: Here is what users are reporting
Meanwhile, the disruption of the Passport Seva Portal has sparked widespread frustration among applicants, many of whom took to X (formerly Twitter) to share their experiences. Users across the country, from cities such as Delhi, Bhopal and Thane, reported receiving late-night cancellation messages or, in some cases, no intimation at all prior to their scheduled appointments. Several applicants also reported arriving at their designated PSKs only to find locked doors, no staff, and no on-ground communication.'The Passport Seva Kendra pasted a notice — due to a technical issue, unable to process requests. No SMS, email or phone call regarding this was sent to applicants... Even people came to know only after reaching the Seva Kendra. Gate is locked and no one is available,' writes @vidyaamp in his post on X.
"Had an appointment for my kids' passports tomorrow morning, and for the second time in two months, they've asked us to reschedule due to technical issues, @passportsevamea. We received the message at 12:00 a.m., and they expect people to just wait around... Their app isn't working either,' writes another user, @MehulKothari3.
The outage is causing some serious implications for those with urgent travel plans. Many students, professionals, and families with international commitments are facing delays, with many unsure about how and when they will be able to rebook appointments.
Notably, this is not the first time that the Passport Seva system has faced such issues. Earlier this year in April, a similar server crash on Passport Seva led to a temporary halt of passport services nationwide, causing two days of disruption.
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