Irish tech consultancy firm Konversational expands to US with opening of New York office
The move is anticipated to generate over €5m in revenue and create up to 40 new roles at its US headquarters in New York within the first year.
The firm currently employs 80 IT professionals across six locations, including Dublin, London, Paris, Nantes, Zurich and Munich.
Founded in 2020, Konversational said its latest move represents an important juncture for the company, signalling its intent to break into the US market, with ambitions to capitalise on the high demand for customer service technologies. The launch comes less than 18 months after its expansion into France, Germany, and Switzerland.
As an Elite partner of ServiceNow, Konversational enables companies to increase efficiencies, automate services and provide an enhanced customer service offering as part of large-scale digital transformation projects.
Since its establishment, it has accelerated rapidly through the ServiceNow accreditation system, attaining Elite Partner status in less than 18 months and retaining the designation for over three years.
John Gilleran, Co-CEO of Konversational, said, 'Expanding into the United States is a significant milestone for us and one that we have been building towards since opening our Dublin headquarters less than five years ago.
"The US market alone represents a tremendous growth opportunity for Konversational. We are looking forward to bringing our award-winning market-leading services to the US market and to supporting clients achieve commercial ambitions, underpinned and supported by the global leading technology solutions of ServiceNow.'
Richard Guy, Co-CEO of Konversational, said: 'Our expansion into the United States represents a natural evolution of Konversational's growth journey. The scale of our success in Ireland, the UK and Europe has built a strong foundation for us to now bring our proven methodologies, tools, and talent to the biggest market in the world.
"What excites us is the opportunity to work with forward-thinking US organisations that are ready to innovate and elevate their customer experience strategies.'
Aidan McKenna, Regional Director, Americas, at Enterprise Ireland added: 'Enterprise Ireland supports Irish companies such as Konversational to enter and scale in the US market, the number one market internationally for digital tech exports.
"Konversational has been hugely successful across Europe and now brings this success to the U.S. market to enhance customer experiences and accelerate digital transformation for U.S. companies.'
Hashtags
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
Irish Examiner
20 minutes ago
- Irish Examiner
Farmers hold all the cards when it comes to beef
Beef processors have been forced to halt price pulling due to dwindling beef supplies. ICMSA Livestock Committee Chairperson, Michael O'Connell, has said some beef processors 'have sought to pull the wool over farmers' eyes' by quoting lower base prices for steers and heifers. Processors have been quoting base prices of €7 for steers and €7.10 for heifers; however, an additional 20-30c/kg is available for farmers. 'Processors should be ashamed to quote €7.00/kg base price for steers when they are giving up to €6.70c/kg flat for P and O grade Friesian cull cows. That leaves a prime underage P+3 Friesian steer at the same nominal value as a P grade cow,' said Mr O'Connell. Mr O'Connell went on to say that for the past 10 days, processors have felt the pressure on supply due to the end of shed-finished cattle and a slow start to cattle coming from grass. 'We have seen in the past month or so, kill plans being reduced as a means of controlling price and supply, but this can't last forever, and the demand for Irish beef across Europe is huge,' cautioned Mr O'Connell. 'I'm sure factories are praying that the 'calendar beef farming' 30-month age limit will convince farmers with January and February 2023-born cattle to consider slaughtering these shortly. But the weather is favourable and cattle are thriving well - there is no pressure to kill them… They'd be much better off just acknowledging the reality that we all see and go out and buy the cattle from farmers as opposed to going into the farmers' yards and looking foolish by offering obviously below-par prices,' said Mr O'Connell. Noting that the numbers of cattle across Europe are at an all-time low, Mr O'Connell stated that Irish live exports have never been as strong due to our Bluetongue-free status. 'We are sure that the volumes of 2023 and 2024 born cattle leaving the country have added to the pressures on processors. Demand for Irish cattle is off the charts and is going to continue with predictions of the EU herd falling by a further 5 to 7% this year,' Mr O'Connell said. The Livestock committee Chair also called for the 'big players' in Irish processing to recognise the value of Irish beef and live exports, with European counterparts able to recognise the high environmental and legislative standards Irish beef meets. 'For the last fortnight, reality reasserted itself, and we see the factories getting nervous about the numbers and unable to pull prices further. The pressure is on them; the old tricks and ruses aren't working because the facts are just overriding them. ICMSA's advice is: keep possession and only sell when they are receiving the true value of the cattle,' suggested Mr O'Connell. Mr O'Connell invites farmers to study their options with finished cattle. He says that loyalty to processors should be gone following the price cuts of the last few weeks, and farmers should not take the first price offered to them by agents. 'The pressure is off farmers with the improvement in the weather; cattle are content and thriving, and the majority of silage has been cut. By contrast, the pressure on processors has increased and we're telling farmers to stand their ground on beef prices in the coming weeks,' concluded Mr O'Connell.
Irish Daily Mirror
20 minutes ago
- Irish Daily Mirror
Portmarnock Open decision comes closer as tee times to move with loyalist parade
A decision on Portmarnock hosting The Open and the AIG Women's Open could be made by the end of 2025. Speaking ahead of The 153rd Open at Royal Portrush, where crowds of 278,000 over the week will make it the biggest championship outside of St Andrew's, the R&A's new CEO Mark Darbon disclosed that the organisation was in the middle of a feasibility study on bringing the world-famous championships to the Dublin venue. "First one would say is that I've got one venue on my mind this week and it's Portrush, given it is my first Open championship, and looking forward to delivering what we hope will be a successful event," said Darbon. "Yes, we are thinking about Portmarnock. We think it's a wonderful links golf course, and we've been really encouraged by the support that we've had in principle from the Irish government to work with us to understand whether we can stage an Open Championship there in the future. "We're knee-deep in the feasibility work to help us answer that question fully. We expect to have a clearer picture by the back end of this year." Darbon had expressed an eagerness on the R&A's part to bring the championship to Portmarnock when he spoke in Portrush in April, so it remains a live possibility. General view of Portmarnock Hotel and Golf Links (Image: INPHO) Meanwhile, Darbon revealed that tee times on Saturday will be "tweaked" - but not by much - with a loyalist band parade going ahead through the town. Over 60 bands and an estimated 2000 people are due to march as part of a Portrush Sons of Ulster parade, around the same time that the golf finishes for the day and tens of thousands of spectators will be leaving the course. "We realise we are a guest in the communities we visit and on many cases there are concurrent events around the action in the venue," said Darbon. "We've worked collaboratively with multiple agency groups to ensure both events can run as seamlessly as possible. "We're making a slight tweak to Saturday tee times - nothing major, 15 minutes or so earlier - but the weather can play a big role so it's hard to be specific about finishing times." Asked about reports that the R&A offered around £20,000 to march organisers to amend their schedule, Darbon replied: We're contributing to costs to ensure the seamless running of both events." Get the latest sports headlines straight to your inbox by signing up for free email alerts.
The Journal
31 minutes ago
- The Journal
'Did the Irish fall into a vat of Guinness?': US ambassador to Israel slams Occupied Territories Bill
THE US AMBASSADOR to Israel has told the Irish government to 'sober up' and asked if drafting a bill to ban trade in goods with illegal Israeli settlements in Palestine was an 'act of diplomatic intoxication'. Ambassador Mike Huckabee is one of a number of US politicians who has levelled criticism at Ireland for progressing the Israeli Settlements in the Occupied Palestinian Territory (Prohibition of importation of Goods) Bill. Republican senator Lindsey Graham and Republican congressman Pete Stauber have also taken to social media in the last 24 hours to express their opposition to the bill. 'I hope that Ireland will reconsider their efforts to economically isolate Israel, as they are in a fight for their very existence,' wrote Graham in a post on X. He added that he does not believe it would be 'well received' in the US and that it 'certainly would not go unnoticed'. Stauber said Ireland was 'making a serious mistake' and described banning good from Israeli businesses operating in Palestine as 'antisemitic' and something that would have 'serious ramifications for American businesses'. 'Ireland must reconsider,' he said on X. Graham and Stauber both shared an opinion piece published by The Hill , in which its authors outlined potential legal risks for US companies arising from the bill. The opinion piece also failed to mention the reason why the bill was drafted and did not reference Palestine or the advisory opinion of the International Court of Justice that ruled Israel's occupation and settlements illegal. Did the Irish fall into a vat of Guinness & propose something so stupid that it would be attributed to act of diplomatic intoxication? It will harm Arabs as much as Israelis. Sober up Ireland! Call @IsraelMFA & say you're sorry! — Ambassador Mike Huckabee (@GovMikeHuckabee) July 16, 2025 Huckabee took a different approach in his criticism. 'Did the Irish fall into a vat of Guinness & propose something so stupid that it would be attributed to act of diplomatic intoxication?' he asked in a post on X. 'It will harm Arabs as much as Israelis. Sober up Ireland!' he said, telling the government to call the Israeli foreign affairs ministry and 'say you're sorry!' Advertisement A major pro-Israel organisation, the Anti-Defamation League (ADL), has also weighed in on the topic, saying it was 'deeply concerned' by the proposed legislation. 'The bill singles out Israel and will only fuel already rising antisemitism and anti-Zionism in Ireland. We continue to stand with the Irish Jewish community,' it said on X. We're deeply concerned by proposed legislation in Ireland that would boycott Israeli goods, products and materials from the West Bank and eastern Jerusalem. The bill singles out Israel and will only fuel already rising antisemitism and anti-Zionism in Ireland. We continue to… — ADL (@ADL) July 16, 2025 Accusations of antisemitism from pro-Israel politicians, Israeli government officials and partisan interest groups have been levelled at the Irish government throughout Israel's war on the Gaza Strip in Palestine, where more than 58,000 people have been killed since October 2023. After Ireland intervened in South Africa's case against Israel at the International Court of Justice, where Israel faces accusation of committing genocide in Gaza, Israel closed its embassy in Dublin. The closure also followed Ireland's recognition of the State of Palestine. The bill to ban the importation of goods from illegal Israeli settlements has existed in some form since 2018, but now that it has entered the pre-legislative process, it has attracted international attention, both positive and negative. The government's bill has replaced the Occupied Territories Bill first drafted by senator Frances Black. At an Oireachtas committee hearing yesterday , former justice minister Alan Shatter compared it to legislation passed by Nazi Germany. At the same hearing, Irish-Palestinian woman Fatin Al Tamimi, who is vice-chairwoman of the Ireland Palestine Solidarity Campaign, said that passing the bill would give Palestinians hope. 'When Ireland starts, everybody will follow on because it's a legal obligation, it's a moral obligation for all countries, including Ireland. 'It is important for Ireland to start, and then everybody will follow.' Need more information on what is happening in Israel and Palestine? Check out our FactCheck Knowledge Bank for essential reads and guides to navigating the news online. Visit Knowledge Bank Readers like you are keeping these stories free for everyone... A mix of advertising and supporting contributions helps keep paywalls away from valuable information like this article. Over 5,000 readers like you have already stepped up and support us with a monthly payment or a once-off donation. Learn More Support The Journal
