'No extra fees ever': Restaurant raises eyebrows with bold ploy to turn customers away from Uber Eats
Turkish restaurant Sultan Ahmet in Canada now places an anti-delivery service sticker on the front of all Uber Eats orders.
A customer who had placed an order through the popular delivery service took to Reddit on Thursday to expose the bold move.
A photo showed the restaurant's sticker clearly placed on the outside of the box of food, asking customers, "Why Uber when we can deliver?"
"We deliver for free - with no extra fees. EVER," the sticker read.
"Save up to 25 per cent every single time."
Not only did the sticker urge customers to steer clear of Uber Eats, but it also advised them to avoid delivery services DoorDash and Skip.
Prominent red cancel symbols were placed over the logos of these three companies, sending a clear message to customers to steer away.
People flooded the comments section with their mixed reactions, with some people agreeing with the restaurant's approach.
"I never get a delivery even when I really don't wanna go out because a $10 meal turns into a $35 order after delivery and tip," one person said.
Another commentator said they only ordered deliveries from traditional Chinese and Pizza restaurants that "don't have the wild fees". "And the money goes directly to them," they said.
"Fair point. I would much rather pay regular menu prices and tip a driver for delivery than pay the jacked-up prices for Uber or DoorDash, then pay the Uber or DoorDash fees, then have to tip as well," another person said.
One more person said the apps are what "killed delivery" for them.
"I just refuse to pay out what they're charging for the convenience of having someone deliver food to my door," they said.
Other people argued the restaurant's $0 delivery fee policy was likely riddled with other hidden costs, making its delivery service not worth it.
"What pisses me off the most is '$0 delivery fee', and then they smack on $15 worth of 'other fees and taxes'," one person said.
"Literally false advertising with extra steps."
Another person questioned why Sultan Ahmet was affiliated with Uber Eats when they didn't want to, arguing it could simply cease involvement.
"Don't the restaurant choose to use the service Uber Eats provides, and then customers can use Uber Eats to order from the restaurant?" they said.
"What's stopping them just pulling their involvement with Uber?"
Uber Eats is the most popular online food delivery platform in Australia.
It comes as restaurants in 67 newly launched regional Uber Eats locations this year are projected to generate nearly $45 million in additional revenue, according to a statement from Uber Eats Australia in April.
The statement read Uber Eats will expand into towns from Broome to Ballina and Batemans Bay to Broken Hill, helping unlock new economic opportunities for those regions.
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