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Mobile courts for Divyangjans resolve 677 complaints in 9 dists

Mobile courts for Divyangjans resolve 677 complaints in 9 dists

Time of Indiaa day ago
Lucknow: To ensure accessible justice, the state govt is launching mobile courts to offer legal aid to people with disabilities (Divyangjans) across the region. So far, these courts have been set up in nine districts, addressing and resolving 677 grievances.
The State Commissioner's office has received a total of 594 complaints, comprising 503 complaints in 2024-25 and 91 complaints so far in 2025-26. Of these, 58 complaints have been resolved, while 33 are currently being processed.
These courts were held in Meerut, Sultanpur, Amethi, Ayodhya, Barabanki, Shravasti, Gonda, Bahraich and Balrampur. "During these sessions, authorities listen to grievances directly in the local areas and issue immediate instructions to concerned departments for resolution.
This initiative has spared many Divyangjans the hassle of repeatedly visiting govt offices," said a govt spokesperson.
The govt has made appointments to these courts under the Rights of Persons with Disabilities Act. These include a state commissioner for people with disabilities. All district magistrates have been designated as additional commissioners, while district empowerment officers for the disabled serve as assistant commissioners.
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According to data from the Department of Empowerment of Persons with Disabilities up to May 2025, a total of 2,699 complaints were received through the CM Helpline, online portals, PGI portal, and directly by the CM, out of which 2,660 were resolved. "Only 39 complaints remain pending, but none of them have crossed the deadline set by the govt for resolution of such cases," the spokesperson added.
He said that out of the 212 complaints forwarded by the CM office, 206 were resolved. Another 394 complaints out of 404 received on the PG Portal were resolved, along with 229 out of 233 complaints received on online portals and 1,831 out of 1,850 received on the CM Helpline.
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