Govt warns e-commerce fraud is rising, full steps to protect yourself from online shopping scams today
What is a shopping scam?Scammers are using multiple methods to trick online shoppers in return for financial gains. Some of the common tricks include:advertisement
Phishing delivery texts: Scammers may send a text or email claiming that your order is on hold or requires payment confirmation. These messages include a link that appears to lead to a major e-commerce site. However, once clicked, it redirects users to a fake website designed to steal card or UPI details.Fake shopping sites: These websites mimic the look and feel of genuine e-commerce platforms. They can even be listed on search engines alongside legitimate ones. The fake websites offer tempting discounts or hard-to-find products. But once someone places an order and makes a payment, the site either disappears or fails to deliver the item.Social media ads: Scammers are also using platforms like Facebook to promote fake stores or deals through sponsored posts. These ads, if clicked, often direct users to unverified websites that ask for sensitive or financial information.Payment confirmation scams: Fake SMS messages claim that your order couldn't be completed and ask you to 'verify payment.' Clicking these links can lead to theft of financial credentials or the installation of malware on your device.How to stay safe while shopping onlineTo protect yourself from these scams, keep the following tips in mind:Do not click blindly: Avoid clicking on links from unknown numbers or emails. If a message says your order is delayed or needs confirmation, always check directly on the app or website you used to place the order.advertisementUse only official platforms: Always shop through well-known e-commerce platforms or apps downloaded from official app stores. Avoid deals shared via random links or forwarded messages.Check the website URL: Before completing any payment details, ensure the website is legitimate. You can check the URL and see if it begins with "https://" and isn't a slightly altered version of a popular site (e.g., 'amaz0n.in' instead of 'amazon.in').Never share OTPs or CVVs: No legitimate seller or delivery agent will ever ask for your one-time password or card security code. If someone does, it's definitely a red flag.Verify the seller and reviews: Especially when using lesser-known platforms, check seller ratings and customer reviews before making a purchase.Report scams immediately: If you suspect you have been targeted, call the Cybercrime Helpline at 1930 or report the incident at cybercrime.gov.in.
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