Sharjah Municipality qualified 23 staff members as ISO auditors
Developing capabilities for institutional excellence
Bodour Al Hammadi, Director of the Institutional Development Department, acknowledged that the workshops are part of the municipality's strategic objective to improve human capital and build internal teams. The goal is to attain the highest quality standards and institutional accreditation by empowering staff to discover internal improvement opportunities and execute best practices. A dedicated audit team was constituted from diverse departments to ensure institutional excellence in accordance with worldwide quality standards.
Comprehensive training
She stated that the programme consisted of four intensive workshops spread over four weeks. These courses introduced attendees to major ISO standards such as ISO 22301 (Business Continuity), ISO 45001 (Occupational Health & Safety), ISO 31000 (Risk Management), and ISO 9001. The training also included practical workshops on internal audit systems that were in line with these criteria.
Developing deep understanding and audit capability
Al Hammadi noted that the courses enhanced employees' awareness of ISO requirements and improved their capacity to conduct effective internal audits. We expect this to enhance institutional performance and ensure continuous compliance with international standards. As a result, participants obtained internal auditor certifications for the applicable ISO standards in business continuity, health and safety, risk management, and quality.
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