Man told 999 call handler he'd ‘lost the plot' before killing family

Telegraph

3 days ago

A disturbed man told a 999 call handler he was ''walking' with a knife before killing his family and himself.
Bartlomiej Kuczynski, 45, told the handler he had 'lost the plot' but was told to seek medical attention, and no officers were sent.
Police did go to the house in Costessey, Norfolk, an hour later after a call by a concerned dog walker, the Independent Office for Police Conduct (IOPC) said.
Kuczynski was found dead with his two daughters Jasmin, aged 12, and eight-year-old Natasha and their aunt Kanticha Sukpengpanao, 36, on the morning of Jan 19. Post-mortem examinations showed that all four had died of neck wounds.
The deaths of the two girls and their aunt were treated as murder. Mr Kuczynski's death was not being treated as suspicious.
Norfolk Police said officers were not looking for anyone else in connection with the killings.
In an audio recording of the 999 call, Mr Kuczynski said: 'I am walking with the knife, I have just lost the plot.' He expressed concerns about his mental state and said he was confused.
The call handler advised him to seek medical advice, and police did not attend the property as a result of the call.
Initially suspended
A police spokesman previously said: 'About an hour before officers were deployed to the address, police had received a 999 call from Mr Kuczynski, which did not result in the deployment of resources, or a call log being recorded.
'The previous call was identified after the staff member returned to work later in the evening on 19 January and reported it to their supervisor having seen the media coverage.'
When questioned as part of the IOPC investigation, the call handler said he did not hear the word 'knife' and would have acted differently had he done so.
The call handler was initially suspended, but returned to work following a review and was put on restricted duties.
Misconduct meeting
On Friday, Norfolk Police said a member of staff had been given a final written warning following a misconduct investigation into the handling of the call.
A force statement said: 'The IOPC investigation concluded the call handler had a case to answer for misconduct based on their handling of the call and failing to record their risk assessment in their decision making.
'The force accepted this conclusion, and a misconduct meeting was held on June 26 2025 where the chair determined misconduct to be proven and issued a final written warning for 12 months.'
The misconduct meeting was not held in public.
A full inquest into the deaths is anticipated to take place next year pending the completion of a domestic homicide review.