Is there a problem with Vodafone? Users reporting problems
One person, posting on X (formerly Twitter), said: "Vodafone down, Three down, EE down - whats happening?"
Vodafone did eventually respond to one customer, noting they were experiencing 'technical issues'.
Hey there 👋 We're really sorry, but due to some technical issues some customers will be experiencing issues making or receiving calls, we know how important it is for you to have this working and we're working really hard to fix this as soon as possible. Abhay
Newsquest have contacted Vodafone for a response.
Downdetector is an online website that allows users of popular services, including X (Twitter), Instagram, Facebook, Virgin Media and more, to report if they are having trouble with the services.
The site only reports an incident when the number of problem reports is significantly higher than the typical volume for that time of day.
Describing itself on its website, Downdetector is 'where people go when services don't work.'
The website monitors disruptions to various key services, including the internet, web hosting platforms, banks, social media and more.
You can see the full methodology and learn more about how Downdetector collects status information and detects problems via its website.
In short, users can get involved by submitting any issue reports on the platform.
Problem indicators are also collected from social media and other factors on the web, Downdetector explained.
Recommended reading:
These reports are then validated and analysed in real-time.
An incident is then detected if the number of reports is significantly higher than the typical average for that particular service.
When a user goes to investigate the issue, they can see what the most reported problems are currently and check if their areas are in one of the outage hotspots.
Do you use Downdetector? Let us know in the comments
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
The National
10 hours ago
- The National
VPN use surges in UK as Ofcom's new age verification rules kick in
Sites offering adult content, including popular social media apps like X/Twitter, Reddit and TikTok, have introduced 'age assurance' systems to comply with new rules brought in by the Online Safety Act. Ofcom, the UK's independent media regulator, set out the new rules which now make online and social media companies legally responsible for keeping children and young people safe online. The regulator said the rules change aims to stop children from accessing 'harmful or inappropriate' content, including pornography and material that relates to self-harm, eating disorders or suicide. READ MORE: 'The welcome he deserves': TikToker goes viral praising National's Trump front page Some of the new age assurance measures which are being implemented by pornography providers, which are supported by Ofcom, include the use of facial age estimation, which assesses a person's likely age through a live photo or video. Other measures include checking a person's age via their credit card provider, bank or mobile phone network operator; photo ID matching, where a passport or similar ID is checked against a selfie; or a 'digital identity wallet' that contains proof of age. However, since the legislation came into effect on Friday, the usage of Virtual Private Networks (VPN) have soared as people attempt to evade the new rules. VPNs are commonly used by citizens in authoritarian regimes to get around internet censorship as they re-route a smartphone or a computer's internet traffic to another country, bypassing local network providers. Now, apps in the UK that offer VPNs have made up half of the top 10 most popular free apps on the UK's App Store for iOS this weekend, according to Apple's rankings. Proton VPN overtook ChatGPT to become the top free app in the UK as the Swiss-based company said it had seen a more than 1800% increase in daily sign-ups from UK-based users since Friday. 'We would normally associate these large spikes in sign-ups with major civil unrest,' Proton said. 'This clearly shows that adults are concerned about the impact universal age verification laws will have on their privacy.' Nord, another global leader that provides VPNs, said there had been a 1000 per cent increase in UK purchases of VPN subscriptions since the new rules kicked in. Google Trends has also shown there has been a significant increase in search requests about VPNs in the UK this weekend, with up to 10 times more people searching for them during peak times. Opposition to the new rules has grown in recent days, with a petition submitted through the UK parliament website attracting more than 280,000 signatures. The petition demands that the Online Safety Act be retracted, with a surge of signatures being added to the document in the past week. Ofcom said on Sunday that age checks were not a 'silver bullet' but added: 'Until now, kids could easily stumble across porn and other online content that's harmful to them without even looking for it. Age checks will help prevent that. 'We're now assessing compliance to make sure platforms have them in place, and companies that fall short should expect to face enforcement action.'
Metro
2 days ago
- Metro
EE, Vodafone and BT down again for second time in 24 hours
Three of the largest UK phone networks have gone down for the second time in 24 hours, leaving thousands of people unable to make calls or send texts. Issues with EE and Vodafone began again shortly before 11am today, according to the internet outage tracker Downdetector. BT has confirmed its network is still experiencing issues following yesterday's outage. There are over 1,000 reports of problems on Downdetector on EE and Vodafone, while BT landline issues continue at lower levels. The disruption had a knock-on effect on people on other carriers, including Three and O2, with hundreds reporting issues with voice calls and signal. EE, which is a part of the BT group, sent Metro a statement from a BT spokesperson saying: 'Following yesterday's technical fault, we are currently experiencing some voice call issues today. 'The impact appears to be less widespread, but we are working to resolve this as soon as possible and sincerely apologise for any inconvenience caused.' Metro has contacted Vodafone for comment. Telecom regulator Ofcom has a compensation scheme for broadband and landline customers when services are disrupted. Ernest Doku, Uswitch mobiles expert, told Metro: 'Ofcom advises that compensation for mobile signal outages is 'dependent on the circumstances', however, in extreme cases where repairs take much longer, you may be entitled to an additional refund or account credit. 'If your landline stops working, you will be entitled to compensation if it has not been fixed within two days, but make sure to report the issue to your provider as soon as it happens. 'You will receive an initial £9.98 if the service is not fixed two full working days after you report it, and then £9.98 for each full day it is still not fixed after that. 'If you're experiencing regular issues, don't hesitate to contact your provider to see if they can help.' Doku added: 'Mobile networks and landlines are vital to reach essential and emergency services, it's important for customers to be reconnected as soon as possible – and kept up to date with any developments.' Some other networks that share the same cellular infrastructure as EE include Lycamobile or 1pMobile. Those piggybacking on Vodafone's, such as Lebara and Talkmobile, are also seeing minor issues. More Trending The outage follows a flood of reported issues making phone calls and sending texts yesterday. A Vodafone spokesperson told Tech Radar yesterday: 'Due to the ongoing EE network issue, and the way number porting works across networks, customers who have ported from EE to Vodafone or Three may experience issues too'. O2 also saw a small spike in issues on Downdetector, but a spokesperson told Metro that the network was operating as normal. They said the problems were down to customers having problems contacting friends/family on EE. Get in touch with our news team by emailing us at webnews@ For more stories like this, check our news page. MORE: EE, Vodafone and BT all go down in signal blackout MORE: Teen struck by lightning through her phone charger in freak accident MORE: I started a book club to make friends — now I'm a professional bookworm
Scottish Sun
2 days ago
- Scottish Sun
Brit kids and teens spending FOUR hours a day on screens over summer- leaving parents worried they'll view adult content
Vodafone and Digital Awareness UK have teamed up to offer practical advice for parents on how to tackle digital risks facing kids GLUED Brit kids and teens spending FOUR hours a day on screens over summer- leaving parents worried they'll view adult content Click to share on X/Twitter (Opens in new window) Click to share on Facebook (Opens in new window) British kids and teens will spend up to FOUR HOURS a day glued to digital devices this summer - with a quarter of parents worried they'll view adult content. A report by Vodafone, surveying parents of young people between the ages of eight and 17, revealed that British children will spend half a standard working day mindlessly scrolling online. Sign up for Scottish Sun newsletter Sign up 1 Vodafone and Digital Awareness UK have teamed up to offer practical advice for parents on how to tackle digital risks facing kids This equates to a whopping 42% increase in screen time compared to when students are at school. Of those quizzed, parents' common concerns include screen time potentially affecting their sleep (29%), mental health (28%) and seeing harmful content (26%). A quarter (25%) also worry their children may become less interested in playing outside. Staying in touch with friends (40%), fewer scheduled activities (37%) and an increase in long journeys (24%) are some of the reasons why device use rockets during the holidays. Read more health DRINK APP Brits to get virtual IDs with promise of buying BOOZE using their PHONE While screen time helps entertain kids and keep them connected, the rise of unstructured screen time means a massive 80% of parents worry about how to keep their families protected over the summer. The study also revealed half of parents said they'd feel more comfortable with device use if they had greater protection across devices at home and while their kids are out and about. A further 37% say they'd like more convenient tools to help control device usage, and a third (34%) are looking for advice and support to help keep their kids safe over the holidays. The report, which comes as Vodafone announces major improvements to its digital safety service Secure Net later this summer, revealed that 65% of parents are concerned about their child's device use specifically during the school holidays. To help navigate this, Vodafone and Digital Awareness UK have teamed up to offer practical advice for parents on how to tackle digital risks facing kids, set healthy digital habits and keep their family safe online. Vodafone is making a major upgrade to Secure Net, its existing digital security service, by uniting its current mobile and broadband protection. Israel to allow foreign aid to parachute into Gaza but continues bombardment despite growing global pleas for ceasefire Features will include 'focus time' to limit distractions, the ability to pause the internet and disconnect devices, a bedtime mode, and a customisable content filter, allowing parents to tailor what their children can access online. Existing Secure Net Home and mobile customers, including those who join before the new upgrade later this summer, will be automatically switched to the new version at no additional cost. This means they'll retain the same features with the added benefit of use across both Vodafone mobile and WiFi connections. Emma Robertson, CEO of Digital Awareness UK, said: "We know that the summer break can be a challenging time for carers and parents trying to keep their children entertained. "Screens often feel like an easy solution to reach for during family outings, trips abroad and days at home. "This can't always be avoided but, without structure, it can lead to greater exposure to online harms, mental health effects and unhealthy tech habits, which are difficult to undo. "This research clearly shows that quality over quantity matters and setting boundaries with screen time that works for your family is essential. "The start of the summer is a great opportunity to set expectations with your kids and kick-start conversations about how to have a healthy relationship with tech and enjoy using it responsibly and safely." Nicki Lyons, Chief Corporate Affairs & Sustainability Officer at VodafoneThree, said: "There isn't a one-size-fits-all approach to how we build healthy digital habits at home. "While many families are already having open conversations about online safety, our research shows a clear desire for better tools and more guidance. "That's why we're committed to putting the best advice and technology in parents' hands - to help them keep their families safe and confident online. "Unstructured screen time tends to rise naturally during the summer holidays so we've teamed up with Digital Awareness UK to offer practical, parent-friendly guidance. "Combined with our Secure Net service, which offers the most comprehensive parental controls of any major UK network, families can feel more confident navigating the digital world and enjoy a safer and more balanced summer break." Vodafone and Digital Awareness UK have produced a guide to help parents identify the increased risks over the summer and how best to navigate them: For more information on Vodafone's Secure Net app, visit:
