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Waterloo Region to switch to cart-based waste collection by 2026

Waterloo Region to switch to cart-based waste collection by 2026

CTV News08-06-2025
Starting in March 2026, the Region of Waterloo will introduce a cart-based collection system for garbage and organics. CTV's Hannah Schmidt explains.
Starting in March 2026, the Region of Waterloo will introduce a cart-based collection system for garbage and organics. CTV's Hannah Schmidt explains.
Starting in March 2026, the Region of Waterloo will introduce a cart-based collection system for garbage and organics, marking a major change in how waste is handled at the curb.
The move will impact approximately 161,000 single-family homes, duplexes and 3-to-6 unit buildings, along with about 8,500 multi-residential properties and townhouse complexes that meet truck access requirements.
Currently, most waste collection in the region is done manually, with workers lifting and dumping individual bins and bags. The Region says switching to large wheeled carts will improve worker safety, increase efficiency and reduce litter on collection days.
'You can imagine staff members are picking up about 800 bags of garbage a day,' explained Olivia Kwok, manager of waste collection and diversion with the Region of Waterloo. 'It's really heavy; it's really hard work. There's a lot of risks for injuries. So, by switching to a cart-based collection system, we're reducing that risk. We're also ensuring reliability in our service because that way we're actually getting staff to continue the work. We're retaining staff members for a longer period in their career and we're really trying to attract folks to join the workforce.'
Each residential property will receive one green organics cart and one black garbage cart free of charge before the system launches in 2026. Information kits will be provided with instructions and tips for using the carts properly.
Residents will have the opportunity to select a smaller-sized garbage cart if preferred. The online cart selection tool is expected to go live in mid-June and remain available into July. The green organics cart will be provided in one standard size.
'For residents, what's handy is that these carts will be provided to each household. So you no longer have to buy garbage bags if you don't want to use them. You can set your waste directly in the carts or you can bag them if you'd like. What's really nice for the residents is that you can roll them out to the curb to be set out,' explained Kwok.
In preparation for the rollout, the Region showcased the new carts at several public events over the weekend.
Carts are also on display at municipal buildings across the region, including city and township community centres and the Region of Waterloo headquarters.
Residents are encouraged to download the Waste Whiz app or follow the Region's social media channels for notifications and updates about the rollout.
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