Echelon Edge wins OSS/BSS deal under BSNL CDR project in north, east zones
Echelon Edge
has won a deal to manage the phase 1 and phase 2 of state-controlled
Bharat Sanchar Nigam Limited
's (
BSNL
) call detail record (CDR) project across the north and east zones.
Under this deal, the Gurugram-headquartered firm will manage the OSS/BSS infrastructure for BSNL's fixed-line, broadband, and leased line services across retail and enterprise segments, according to a statement released on Monday.
The project involves comprehensive, end-to-end management of both hardware and software infrastructure for BSNL's CDR operations, including annual maintenance and managed services.
Echelon Edge has deployed a dedicated team of over 50 OSS/BSS and system experts across BSNL's Panchkula and Kolkata data centres to ensure seamless daily operations, platform optimisation, and service continuity.
The project brings together vendors such as
Amdocs
, Netcracker, SAP, Oracle, Siebel, HPE,
Cisco
, and
IBM
to deliver service stability and 'operational excellence', the statement added.
'The BSNL CDR Project brings together one of the most complex OSS/BSS environments in the country. Managing this ecosystem with global OEMs, real-time service requirements, and high-volume fixed-line operations demands deep integration expertise and operational maturity,' said Anurag Singh, CTO & co-founder of Echelon Edge, in the statement.
The systems integrator (SI) company said it has expanded its presence, managing BSNL's GSM projects across all four zones, while strengthening its expertise in OSS/BSS managed services.
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