KLIA Aerotrain did not break down, says MAHB
PETALING JAYA : Malaysia Airports Holdings Bhd has denied claims that KLIA's new Aerotrain service has broken down, less than a week after its launch.
Responding to social media posts circulating online, MAHB said the service was only temporarily suspended at 11am today as heavy rainfall had caused water to accumulate in the tunnel.
It added that the transportation of passengers to the airport's satellite terminal was uninterrupted as they were able to use the shuttle bus service.
'The tunnel's drainage system includes pumps designed to handle water ingress during severe weather conditions. However, one of the drainage pumps experienced a technical fault during today's heavy rainfall, preventing the automatic removal of accumulated water.
'As a safety precaution, train operations were suspended until the water was manually cleared and the tracks were confirmed safe for use. Service resumed at 12.15pm once full clearance was obtained from the technical and safety teams,' it said in a statement.
MAHB added that its technical teams will continue to monitor the system closely to ensure that operational adjustments, if any, are made immediately.
'We appreciate your patience and cooperation as we fine-tune this new system,' it said.
Facebook user Ahmad Ramadzan Soid posted on Wednesday that one of the trains had broken down though another was still up and running. Other netizens commented that a passenger had caused the train's door to jam.
Today, travel blogger CK Ng posted that the trains were not in service, with passengers being transported to the airport's satellite terminal by bus instead.
The Aerotrain, which had been the backbone of KLIA's internal transport network since 1998, broke down in 2023.
Buses were used instead to transport passengers between KLIA Terminal 1 and the satellite terminal, which is mainly for international arrivals and departures.
The new and improved Aerotrain service commenced operations on July 1, involving three trains with a maximum capacity of 270 passengers each.
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