Riyadh-Delhi AI flight diverted to Jaipur; bus arranged for stranded passengers to travel to Delhi
Chaos unfolded at Jaipur International Airport's Terminal-1, where the flight landed at 12:55 am. Passengers were initially moved to the arrival area, but soon after, the pilot exited, stating that his permissible flying hours had ended. With no alternate crew available, the airline arranged for passengers to be transported to Delhi by bus.
The announcement of the bus transfer sparked outrage among passengers, many of whom began protesting and alleging poor treatment by airline staff. It took considerable effort to calm the agitated crowd before they agreed to travel by road. Several passengers missed their connecting flights due to the delay, further adding to their frustration.
'The behavior of the staff on board was extremely poor. We weren't even offered food throughout the night. This kind of treatment reflects very poorly on Air India. Many of us are now thinking of boycotting the airline in the future,' said one of the affected passengers.
Responding to the incident, Air India issued a statement on its official X handle (formerly Twitter), saying:
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