ING Strengthens ATM Network for Its Customers in Spain With More Than 740 New NCR Atleos Terminals
This initiative is the result of collaboration with NCR Atleos, a provider specializing in financial self-service solutions. NCR Atleos will be in charge of all ATM network management and operations, including the operational aspects of the new devices, installation, maintenance, security and daily management.
With this initiative, ING takes another step forward in its commitment to offer a more convenient experience adapted to the needs of its customers in Spain, strengthening its presence in the national territory and facilitating their access to cash. The deployment will start in July, taking around 12 months, in key locations for ING customers.
The agreement with NCR Atleos is an ATM as a Service (ATMaaS) service model, which allows the entity to grow efficiently and sustainably, while maintaining the focus on the customer experience.
"At ING, we work every day to offer our customers a simple, agile experience adapted to their needs," said Alberto Gómez, Director of Payments and Accounts at ING Spain and Portugal. "Thanks to NCR Atleos' ATMaaS model, we are taking another step in that direction, expanding the network of ATMs that our customers can access with key physical points that reinforce our presence in the territory, improve access to cash and allow us to continue responding to the needs of our current and future customers."
"Digitally focused partners are adopting ATMaaS solutions from NCR Atleos around the world and ING, as a leading digital bank, is placing its trust in NCR Atleos to manage its customers' ATM experience," said Jimmy Tarazona, Vice President of Global Network Expansion at NCR Atleos. "ING will be able to quickly increase its brand presence and connect with its customers throughout Spain with an experience that they define themselves, without the complexity of managing its own ATM network. We look forward to working together to bring the ING brand and its ATM experience to hundreds of locations across the country."
About ING
ING is a global financial institution with a strong European presence, offering banking services through ING Bank. The purpose of ING Bank is: to empower people to stay one step ahead in life and in business. ING Bank's more than 60,000 employees provide retail and wholesale banking services to customers in more than 100 countries.
The ING Group's shares are listed on the Amsterdam (INGA NA, INGA.AS), Brussels and New York Stock Exchange (ADR: ING US, ING. N).
ING aims to put sustainability at the heart of what we do. Our policies and actions are evaluated by independent research and rating providers, who provide updates on them annually. MSCI's ESG rating of ING was reconfirmed by MSCI as 'AA' in August 2024 for the fifth year. As of December 2023, in Sustainalytics' opinion, ING's management of material ESG risk is 'strong'. Our current ESG risk rating is 17.2 (low risk). ING Group shares are also included in leading ESG and sustainability index products from leading providers, including Euronext, STOXX, Morningstar and FTSE Russell.
About NCR Atleos
NCR Atleos (NYSE: NATL) is a leader in expanding self-service financial access, with industry-leading ATM expertise and experience, unrivalled operational scale including the largest independently-owned ATM network, always-on global services and constant innovation. NCR Atleos improves operational efficiency for financial institutions, drives footfall for retailers and enables digital-first financial self-service experiences for consumers. Atleos was ranked #12 in Newsweek's prestigious 2025 Top 100 Global Most Loved Workplaces ® list. NCR Atleos is headquartered in Atlanta, Ga., with approximately 20,000 employees globally. For more information, visit www.ncratleos.com
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