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Infosys flags hiring risks, moves to hybrid recruitment model

Infosys flags hiring risks, moves to hybrid recruitment model

India Today17 hours ago
Infosys has moved to a hybrid hiring model, combining virtual and in-person processes, after internal concerns over the quality of pandemic-era recruitment. The shift follows the termination of around 600 freshers from its Mysuru campus earlier this year, most of whom had been hired remotely and failed to clear internal assessments.In the financial year 2024-25, the company received 44.4 lakh job applications, interviewed 4.3 lakh candidates, and extended 83,207 offers. The new approach reflects a tightening of selection filters as the firm reassesses the effectiveness of virtual-only recruitment.advertisementIn a recent regulatory filing to the US Securities and Exchange Commission (SEC), Infosys cited several limitations of virtual hiring.
These included challenges such as the risk of fake profiles, reduced opportunity to build personal rapport with candidates, and technical issues like poor connectivity.The company acknowledged that such factors can weaken the overall quality of hires.INFOSYS FLAGS MOONLIGHT, EXPANDS GCC AND AI SERVICE MODELInfosys also raised concerns about extended remote work. It noted that working from home, while efficient during the pandemic, has increased the risk of dual employment or moonlighting.The company warned that this could lead to potential conflicts of interest, breaches of confidentiality, and reduced productivity.The filing also pointed to broader changes in client behaviour. Infosys observed that some clients are building or expanding their own Global Capability Centres (GCCs) in locations such as India, Eastern Europe, and Southeast Asia to exercise greater control over their IT functions and spending.In response, Infosys has launched a dedicated GCC practice to support clients in this space.It has appointed Deval Shah, former managing director and country head of Danske IT and Support Services India, as the new GCC leader.Alongside its hiring changes, Infosys is also pushing deeper into data and AI-driven service models.The company is offering clients a self-funding approach that promises to reduce total cost of ownership while restructuring their digital infrastructure. The twin shifts, in recruitment and service delivery, reflect how Infosys is adapting to a changing technology landscape and client expectations.- Ends
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