Extreme Networks announces Appointment of Anisha Vaswani as CICO
Vaswani will report directly to Extreme President and CEO Ed Meyercord.
As CICO, Vaswani will develop and implement the company's overall IT strategy, ensuring that technology investments support the company's business objectives and growth. Additionally, she'll focus on driving internal innovation and customer success for the company by acting as 'Extreme's Customer ONE,' testing and validating Extreme's products and solutions before rolling them out to customers to ensure they create a new industry standard for excellence. Vaswani will also oversee the company's customer success initiatives, proactively engaging with customers to complete successful technology migrations and deliver significant value add – prioritising long-term customer relationships, loyalty and retention.
'At Extreme, we believe technology and customer experience must be seamlessly integrated, which is why we created the CICO role. Anisha is the perfect candidate to ensure that every innovation enhances the customer journey. Her expertise in cloud adoption, cybersecurity and AI, combined with her track record of driving product adoption, maximising value and increasing customer lifetime value, will help Extreme continue its journey to becoming a leading SaaS company in our space', said Ed Meyercord, President and CEO of Extreme.
Prior to Extreme, Vaswani served in several CIO roles at prominent companies such as IDG, Box, Toast, Inc., and Shockwave Medical. As Shockwave Medical, she helped the company scale operations and grow annual revenue to $1B. As CIO of Toast, she helped guide the company through the IPO process and played a role in growing the company from $1B in revenue to over $3B in annual revenue. She holds a B.S. in Management Information Systems from San Jose State University.
Anisha Vaswani, CICO at Extreme, said, 'Extreme is at a pivotal moment, with innovations like Extreme Platform ONE set to redefine the future of networking. I'm excited to join a team of visionary thinkers and believe that through relentless innovation and an unwavering focus on our customers, we'll turn bold ideas into transformative success. Creating customer value is at the heart of everything we do'.
Image Credit: Extreme Networks.
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Ideal for both small businesses and enterprises, this software enables enhanced productivity and tailored solutions through predictive intelligence. VISIT WEBSITE Zendesk offers Zendesk Sell, an easy-to-deploy CRM platform that is simple to deploy and navigate, catering to businesses of any scale. Its mobile-friendly Sell app has the functionalities of geolocation, helping sales and marketing teams. Offering an all-in-one CRM platform, organisations can implement use cases like prospecting, engagement, lead generation and communication capabilities. VISIT WEBSITE SugarCRM is a global CRM software provider, helping marketing, sales, and service teams improve efficiency through automation, data, and intelligence in near real-time. It offers Sugar Market, an all-in-one marketing automation platform that helps marketers to automate their campaign with higher ROI. VISIT WEBSITE Salesforce is a one-stop sales and support CRM software that regularly updates customer records, tracks emails and calls, and creates organised support processes for quicker customer responses. Its simple and scalable infrastructure is ideal for businesses of all sizes. VISIT WEBSITE Pipedrive stands out with its emphasis on automation, tailorability, and seamless integration. Purposefully built to enhance the efficiency and productivity of sales professionals, this CRM solution has an intuitive setup and robust capabilities. It facilitates lead generation, comprehensive sales analytics, and seamless business expansion. VISIT WEBSITE Oracle NetSuite CRM, a component of Oracle's business software suite, is for all midsize and booming businesses that want a comprehensive, integrated CRM solution with ERP capabilities. Using it, customers and partners can directly interact with the platform, freeing the additional work load for their sales team. VISIT WEBSITE Microsoft Dynamics 365 Sales represents a robust cloud-based CRM solution brimming with features such as pipeline assessment, relationship analytics, and conversational intelligence. It utilises AI-powered insights to provide actionable intelligence via predictive analytics, lead scoring and sentiment analysis. VISIT WEBSITE Less Annoying is a CRM software that utilises a straightforward search feature within its contact management system, making it easy to track contacts. It is ideal for small-sized businesses and offers a highly intuitive and user-friendly interface. VISIT WEBSITE Insightly offers CRM software solutions for enterprises looking to understand their audience data across various marketing functions. It integrates seamlessly with third-party apps, streamlining workflow automation, including bulk emailing and report generation. VISIT WEBSITE HubSpot's sleek dashboard with consolidated CRM tools simplify complex customer data, further transforming it into meaningful insights. Complementing typical CRM functionalities, HubSpot provides tailored options, including conversation intelligence and email monitoring. VISIT WEBSITE Apptivo delivers adaptable and web-based CRM solutions, enabling marketing and sales teams to streamline all customer service requirements across various devices and browsers. Despite its focused feature set, it encompasses over 65 interconnected applications alongside a robust sales pipeline management tool, ensuring efficient tracking of potential leads without any downtime. VISIT WEBSITE Sitecore offers composable cloud solutions with its flagship products, Sitecore Experience Platform(XP) and Sitecore Experience Manager (XM). They help marketers to overcome scalability challenges. Some of its features include intuitive visual editing, headless delivery, marketing automation, scalable personalisation, data and machine learning capabilities. VISIT WEBSITE Salesforce Experience Cloud is a platform that helps enterprises link clients, partners, and employees to securely exchange information and documents. Built on its Customer 360 platform, Salesforce's DXP ensures seamless integration with any solution in the Salesforce ecosystem. VISIT WEBSITE Oracle Cloud offers a comprehensive suite of platform-based marketing automation solutions for personalised B2B and B2C automation campaigns. Some of its featured products are Eloqua Marketing Automation, CrowdTwist Loyalty and Engagement, and Unity Customer Data Platform. VISIT WEBSITE Optimizely is a digital experience platform (DXP) provider that offers Optimizely One, an easy-to-use and fully integrated suite. It provides a single, unified workflow with thoughtfully embedded AI and machine-learning algorithms, accelerating work across the entire marketing lifecycle. VISIT WEBSITE OpenText offers a cloud-native, scalable platform for enterprises to streamline their marketing functions. It provides fully composable content management, digital asset management, creative workflows, personalisation, targeting and customer data technologies in one place, ensuring a holistic approach to B2B, B2E and B2C experiences. VISIT WEBSITE Neptune DXP is a PaaS(Platform-as-a-Service) provider, helping marketing teams build custom apps based on modular, reusable application building blocks. The company offers flexible environments to businesses across different verticals, further providing personalised digital solutions at scale. VISIT WEBSITE Magnolia is a composable DXP that comes with no-code connector packs and low-code micro-frameworks for third-party integrations. It also offers an open-source version alongside its commercial plans enabling enterprises to build tailored use cases. VISIT WEBSITE Liferay DXP helps marketers deliver personalised and connected digital experiences across a broad range of channels, including customer portals, websites, intranets, mobile apps, and connected devices. It offers intuitive CMS, user analytics, and site management tools that businesses need to launch, test and optimise digital experiences for faster go-to-market. VISIT WEBSITE Powered by IBM Consulting, IBM iX offers a composable DXP, providing a comprehensive solution to make enterprises' systems future-ready. Utilising its data-driven insights and intelligent workflows, marketers can design and deliver human-centred experiences across the customer lifecycle. VISIT WEBSITE HCL Digital Experience (DX), forms part of a wider HCL Customer Experience (CX) product portfolio, offering core capabilities such as content management, DAM, CDP called Signals, and low-code application development. It provides services in government, life sciences, insurance, financial services, and other verticals. VISIT WEBSITE Contentstack is a headless CMS and Composable Digital Experience Platform (DXP) solution provider that helps marketers gain a competitive edge. It recently launched into Google Cloud Marketplace, and is also available on Microsoft Azure and AWS. It seamlessly enables mid-market brands to adopt its omnichannel campaign engine to drive higher conversions and sales. VISIT WEBSITE Bloomreach Commerce Experience Cloud provides businesses an edge with its modular capabilities: Content Management System (CMS), Discovery features for search and merchandising optimisation, and Engagement tools such as Customer Data Platforms (CDP) for personalisation and analytics. VISIT WEBSITE Adobe Experience Cloud offers a comprehensive set of services specifically designed to address the day-to-day requirements for personalised customer experience at scale. Its platform helps manage different digital content and assets to improve customer satisfaction. Some of its products include Adobe Gen Studio, Experience Manager Sites, Real-time CDP, and Marketo Engage. VISIT WEBSITE Acquia offers DXP solutions, comprising of two main elements: Acquia Drupal Cloud and Acquia Marketing Cloud. It can be accessed in both platform-as-a-service (PaaS) and software-as-a-service (SaaS) with additional components such as Site Factory for multisite management, digital asset management (DAM), CDP, personalisation, and Campaign Studio. VISIT WEBSITE
Hi Dubai
6 days ago
- Hi Dubai
Coursera Celebrates AI Appreciation Day with New GenAI Certificates and Specializations
Coursera, Inc. (NYSE: COUR), a leading global online learning platform, is celebrating AI Appreciation Day by announcing an expanded range of AI-focused Professional Certificates, courses, and Specializations from leading industry and university partners. With this launch, Coursera's Generative AI (GenAI) catalog now includes over 925 courses designed to equip learners worldwide with essential AI skills. As automation accelerates and industries transform, the need for reskilling has never been more pressing. With 46% of on-the-job skills expected to change by 2030, compared to 39% globally, the region is seeing one of the world's most pronounced rates of skills transformation, underscoring the critical importance of equipping workers with new, in-demand capabilities. In the Middle East and North Africa (MENA) region, GenAI enrollments on Coursera have surpassed 500,000, with one enrollment every two minutes in 2025. Learners in the UAE and Saudi Arabia have each surpassed 100,000 enrollments, averaging one new enrollment every nine minutes. Since ChatGPT's launch less than three years ago, learners in MENA have spent nearly half a million learning hours on Coursera developing GenAI skills, equivalent to over 53 years of learning. While overall demand is strong, 80% of GenAI course enrollments in the region are at the beginner level, highlighting the need to build more advanced skills. Demand spans generations, with millennials leading at 60% of enrollments, followed by Gen X (21%), Gen Z (18%), and Boomers (1%). However, gender disparities remain, with women making up only 25% of GenAI enrollments in MENA, signaling a clear need for targeted initiatives to foster more inclusive participation. Coursera has also been at the forefront of integrating AI to transform learning experiences and expand access. The company's GenAI-powered tools include Coursera Coach, a personal tutor powered by LLMs, helping learners with questions, feedback, and summaries, as well as career advice. Coursera data shows that learners using Coach are 9.5% more likely to pass quizzes on the first attempt and complete 11.6% more items per learning hour. Learners in MENA have actively engaged with Coursera Coach, with 175K learners exchanging nearly 240K messages. Furthermore, to break language barriers and boost inclusivity, Coursera has leveraged AI to translate more than 5,500 courses and 65 Professional Certificates into 26 languages, including Arabic and French. This has helped engage over 120,000 learners in MENA, driving more than 400,000 enrollments in translated content, with learners in Saudi Arabia ranking among the top three globally for engagement with these courses. Across the Middle East and North Africa, learners are embracing GenAI education at a remarkable pace to meet the changing demands of industries and workplaces. On AI Appreciation Day, we're reaffirming our commitment to support the region's learners as they build the skills shaping the future. Through collaboration with industry leaders, we're expanding access to world-class AI learning and creating personalized, inclusive AI-powered pathways. said Kais Zribi, Coursera's General Manager for the Middle East and Africa. The new AI-focused offerings announced today on Coursera include: Seven Professional Certificates from AWS, Microsoft, Google Cloud, IBM, and Snowflake Two new certificates from AWS Two new certificates from Microsoft Google Cloud Generative AI Leader: Go beyond the basics, and learn to transform organizations with GenAI workflows and AI agents. IBM RAG and Agentic AI: Advance your AI career by developing RAG, multimodal, and agentic apps with the latest tools, including LangChain and CrewAI. Snowflake Generative AI: Use Snowflake and Streamlit to create and fine-tune GenAI apps that unlock real-time data insights with RAG. New courses and Specializations from IBM, Vanderbilt University, and more News Source: Burson Global
